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Customer Ratings & Reviews

Your price for this item is $79.99
The comparable value price is $129.99

Customer reviews

Rating 4.1 out of 5 stars with 284 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use and simple installation of the Geek Squad Certified Refurbished Nest Smart Programmable Wi-Fi Thermostat. Many appreciate the convenient temperature control features, allowing adjustments from anywhere and the ability to set custom temperature ranges. However, some users experienced challenges with Wi-Fi connectivity and compatibility issues with certain HVAC systems. The price point was frequently praised as a significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 284 reviews
  • Rated 5 out of 5 stars

    Themostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat was in a good working condition and I am satisfied with its functioning

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product easy to install and looks good too!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great First Refurbished Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first refurbished product I bought and I got to see it, my experience was great, the box was decent taped with random white tape, and the product inside didn't have a single scratch on it and works as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    look news but it does not come with batteries

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the unit comes in a good condition but it does not come with batteries

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, tvo2012. We appreciate your feedback, and we’re sorry to hear you ran into this issue with your order. Since your device came with missing equipment, we encourage you to contact your retailer to return or replace it. If you need help with the setup and installation, or for concerns around its performance along with its features, feel free to visit us here so we can hep: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Overall a good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, kinda difficult to install, some latencies if you want to change the temperature over your phone with the app, but the functionality of automatic detecting when you leave your house to turn off the AC is very good.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, ZackL! We’re glad that you find the Nest Thermostat with ease of use, and that you like its presence sensing feature. We’re sorry to hear your experience with the installation along with changing its temperature remotely.

      A range issue or wireless interference can affect the connectivity of your doorbell. Sometimes it may pass the connection test during setup, but will struggle to stay connected. Your doorbell may be out of range due to weak signal, and wireless interference can give you trouble connecting Nest products or other wireless devices. It can also cause slow network communications or intermittent disconnections. So your Nest products might continuously disconnect and reconnect, or they may be slow to respond to app control. For more help, read Troubleshooting wireless interference here: https://support.google.com/googlenest/answer/9276282

      If you find yourself in need to install another thermostat, please refer to this link: https://support.google.com/googlenest/answer/9274936. And for any situation where immediate assistance is required, feel free to visit us here and we’ll do our best to help: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty good.. works with alexa as well. Good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful unit - easy installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely enjoy this Nest thermostat. It paired seamlessly with out Google Home devices. Had to get a C-Wire converter because our furnace was a bit older, but nonetheless, installation was a breeze!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So initially was kind of confuse between nest app and Google home app..took a minute, still needed customer service but it was very easy to install.still trying to get the touch controller to work as i was used to the other nest that actually has a turning dial

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to set up and use. The only negative is I had to add google home to assess settings. The next app does not do much. Have it running a schedule and when we leave the house, it lowers the temperature

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Richm, thanks for posting a review. We’re if you’re unable to add your new Nest Thermostat to the Nest app.

      The new Nest Thermostat is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Our team is working on bringing full functionality to the Google Home app so all of your Nest devices can be set up and controlled in one place.

      We value your feedback as we are always working to improve our products and services. If you need assistance, feel free to contact our support team. We’d be more than happy to help here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    THANKS BEST BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt nervous about buying because it was refurbished but it Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Not sure why youd by the expensive one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive owned several nests, always the expensive unit. Although this one does not feel as substantial or premium, it does everything the pricier version does at 1/3 the cost. I definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple elegant interface, worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good no frills thermostat. Uses regular AAA batteries which make for easy replacement and longevity compared to its more expensive sibling. Simple interface but the control mechanism is different to the more expensive NEST. Integration. Is through Google not nest so can be confusing if you have an older Nest with this one. Its great for the price and the battery swap ability makes it an excellent buy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Refurbished not worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with no batteries, Ordered refurbished Nest Thermostat for the first time ever. It didn't work and R wire issue showed up on thermostat unit. Geek sqaud agent mentioned about possible issue with electrical. However same R wire issue was seen 2nd floor also. Clearly its the unit

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Sagmah. Thank you for bringing this issue with your Nest Thermostat to our attention. The R wire serves as the power wire for your heating and cooling system. We advise you to make a note of the error message and get in touch with our support team for further assistance with your concern. Our support team would be happy to further isolate the issue and provide you with immediate support. You may reach out to them here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product. Looks like new.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked and felt new. Except for a couple of indentations on the mounting brackets, I could not even tell this was a refurbished item. Has been working well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Clean appearance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love not as good as the more expensive East but gets the job done and looks clean and slick

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, i satisfied with the thermostat, does what i need it for

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Efficient thermostat

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this thermostat refurbished. Great investment for my home. I am able to control the temperature from any smart device when I am away from home. It is battery operated, but they last a very long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I use it constantly on my phone an with my google home

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Neat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat little unit that does the job it's advertised to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect bedroom wall facelift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our master bedroom has always needed something to get away from the old 1990s look. This nest thermostat gave the room a minor but very well needed facelift. The thermostat works great and is aesthetically pleasing. Loving the smart technology, and able to make adjustments to my thermostat via my smart phone. The refurbished version is perfect, nothing missing, nothing misfiring! Easy to install…Love it!!

    I would recommend this to a friend