Customer Ratings & Reviews
- Model:
- GSRF GA02081-US
- SKU:
- 6467994
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are impressed with the ease of use and simple installation of the Geek Squad Certified Refurbished Nest Smart Programmable Wi-Fi Thermostat. Many appreciate the convenient temperature control features, allowing adjustments from anywhere and the ability to set custom temperature ranges. However, some users experienced challenges with Wi-Fi connectivity and compatibility issues with certain HVAC systems. The price point was frequently praised as a significant advantage.
This summary was generated by AI based on customer reviews.
Downgrade from previous versions
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not like the older version. I have 2 HVAC units in my house and I own a Nest E (I previously owned a 3rd generation Nest). I assumed this was just a revision of those, but it is not. The bezel doesn’t rotate, it’s touch only and super inconsistent. It either way overshoots what you want or doesn’t register at all. In addition, touching it does one thing and sliding it does another and it has no idea if it is being touched or slid. Finally, the Nest app doesn’t work with this. You are stuck with Google home, which straight up sucks compared to the Nest app. Now I have a separate app for my upstairs and downstairs units, and they won’t talk to each other. Congrats Google, on taking all the functionality and user-friendliness out of yet another product. I get it that you want me to convert my like to Alexa, but maybe you should come around to my way of thinking instead.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there Sue3, thanks for letting us know about the issue. We´re sorry to hear that Nest Thermostat didn't quite meet your expectations.
We understand that long time Nest users, like you, enjoy viewing their Nest camera feeds from the Nest app. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. We also wanted to create an integrated experience with other Google Nest speakers and displays. If you´re willing to try, you may set up your older Nest cameras on the Google Home app as well. For more information, check out this help article:
https://support.google.com/googlenest/answer/9293657
We´ll make sure to hand over this information to the right team. We'd also like to take a closer look at your Nest Thermostat controls and see if we can help isolate it further. If you're willing to try, please make sure to contact our support team so we can assist you with your support concerns here: https://support.google.com/googlenest/gethelp
"
- Pros mentioned:Overall performance
Refurbished thermostat was just like new
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a refurbished unit but it was just like new, in the original packaging, and with everything. It appeared to be unused. It installed and worked great.
I would recommend this to a friend - Pros mentioned:Overall performance
Great thermostat for the price
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great!! Had to get the C-Wire adapter for my AC but Google sent it to me for free! Very happy with the cost of a refurb item that looks new.
I would recommend this to a friend - Pros mentioned:Temperature control
I love it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thermostat. Its so much more comfortable in my house and the temps are super accurate;
I would recommend this to a friend - Pros mentioned:Ease of use
Google nest thermostat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving our Google nest thermostat!! It was easy to install and it is easy to use. Love using it from our phones!!
I would recommend this to a friend - Pros mentioned:Ease of use
Refurb thermostat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install quality was like new all parts were included. Self install was easy
I would recommend this to a friend - Pros mentioned:Setup
Best thermostat you can buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to set up and works perfectly in the app, couldnt be happier with the nest
I would recommend this to a friend - Pros mentioned:Overall performance
Exactly what I needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good deal. Came in the original box and looked practically new when I opened it up. Works great.
I would recommend this to a friend - Pros mentioned:Temperature control
Best thermostat!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable piece of mind for me and my family and also saves money. Easy to install and being able to monitor and change temperatures remotely is clutch!
I would recommend this to a friend - Pros mentioned:Overall performance
GRET Product!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and upgrade from my previous smart thermostat!
I would recommend this to a friend - Pros mentioned:Overall performance
just like new
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i nice option to the more expensive google nest thermostat. it requires some programming to make work like the more expensive unit. It looks real nice on the wall
I would recommend this to a friend Hard to program and not reliable
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Main complaint is how difficult this is to program work week day and week end settings. I could never figure that out. After messing with this for months I decided to do a factory reset and set it up all over again. Then on the coldest day of the year it was blowing AC and saying it was heating. Removed this junk and installed the old non-wifi Honeywell thermostat I am glad I saved. This is going in the trash. Next I'm going to try an Amazon smart thermostat.
No, I would not recommend this to a friendGood smart Thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the features of this thermostat, just not as user friendly as I would like it. Hard to change the preset features. Great price for the Geek Squad Certified units.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, Toye. Thank you for choosing Nest Thermostat. We're glad to hear that you like the features the device provides. We appreciate your feedback on changing the preset features and we've taken note of it. If you are in need of any assistance, you can always reach out to our dedicated team of specialists on our Google Help page anytime for immediate support: https://support.google.com/googlenest/gethelp
Great device that does the job well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice device. Does the job exceptionally well. The only con is, it is not very intuitive. Needs some getting used to get the hang of using it. Love the mirror finish.
I would recommend this to a friend- Pros mentioned:Ease of use
New models are way better.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The newer units are much better than the older ones. We had an older unit and we had to get an electrician to wire it. This one wires very easily.
I would recommend this to a friend - Pros mentioned:Ease of use
Nest
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing very easy to set up ! Very realiable and great for the house and very easy to use
I would recommend this to a friend Google got it right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great device Helps me a ton and I was able to get it on a good deal
I would recommend this to a friend- Pros mentioned:Overall performance
Refurbished nest thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal. The shipping was quick and I love the Nest thermostat. I have had no issues since I bought it.
I would recommend this to a friend - Pros mentioned:Overall performance
Great buy!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like new. I was hesitant to buy the refurbished model but glad I did.
I would recommend this to a friend NICE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. Purchased because we thought our current thermostat went out but it didn't. Although i returned it it is a very nice looking thermostat and when the time comes to replace this will be my go to
I would recommend this to a friend