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Customer Ratings & Reviews

Your price for this item is $79.99
The comparable value price is $129.99

Customer reviews

Rating 4.1 out of 5 stars with 284 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use and simple installation of the Geek Squad Certified Refurbished Nest Smart Programmable Wi-Fi Thermostat. Many appreciate the convenient temperature control features, allowing adjustments from anywhere and the ability to set custom temperature ranges. However, some users experienced challenges with Wi-Fi connectivity and compatibility issues with certain HVAC systems. The price point was frequently praised as a significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 284 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Google refurb

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great value for the refurbished nest product. The Google system took time to set up as I already had a nest doorbell and had to reset the system. Only complaint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the item, it's a very efficient thermostat and it saves you energy if I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat, I did have to dig deeper on the internet than just the install by app the app was telling me it was not compatible after some research I was able to set it up! Definitely highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy to install and schedule. Recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbs are a good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed 2 so at $55 each for the refurbished unit were with a try. My son had them both installed in an hour or so. Easy peasy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and easy set up. Has helped keep costs down. Easy to program your preferred temperature settings and the times you want those temperatures to run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for a smart thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a smart thermostat. Easy to install and use. Provides energy savings and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thermostat, works as it’s described, Google home app is improving.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually buy refurbished products from here and this one is no different. It didn't come with the mounting plate, but its not the end of the world.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Erock. Thanks for the feedback, and we’re sorry to hear you ran into this issue with your purchase of the Nest Thermostat. We recommend contacting your retailer as soon as possible to replace or return your device. For help around the performance or features of the thermostat, feel free to find us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Thermostat by Google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Easy to use and set up! Display is easy to read!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing and super easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and super easy to install. 100% recomend. The step by step on the google home app was a life saver

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Worth it IMO

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have a two story townhouse built in the 70s, it only has one thermostat downstairs in the living room. Naturally when you get the downstairs area comfy the upstairs isnt. I love having this so I can adjust my heat and air anywhere I go, using Alexa or my iphone. No more getting out of bed to adjust the heat or air. I used a plug in C-wire since my system didn't have one it was a few bucks on amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good smart air conditioner control, easy to setup. I have been use this thermostat from last version, it is good quality and easy to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good product but beware of compatibility issue!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the thermostat in the mail and installed right away. Relatively easy install considering I had a Nest in my previous home. Attempted to connect to the Nest app and was very disappointed to find out this model is not compatible with the Nest App only Google Home. Had I been aware I would have ordered a different model. Since it’s a refurbished model I’m doubtful of the possibility of exchange.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Cody. We're sorry to hear that your experience with the Nest Learning Thermostat didn’t meet your expectations. We encourage you to contact your retailer as soon as possible to return or exchange your device. If you need help around the features and functionality of the Nest Thermostat, you’re always welcome to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Easy and quick to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and up and running in less than 30 minutes after loading the home app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and works well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. I had it istalled by best but but could have done it myself easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Awesome connection and very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    functional and beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT's functional beauty looks great and works with smartphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase at best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and easy pick up.. cool customer service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice thermostat, love that we can control with our phone.

    I would recommend this to a friend