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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.1 out of 5 stars with 284 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use and simple installation of the Geek Squad Certified Refurbished Nest Smart Programmable Wi-Fi Thermostat. Many appreciate the convenient temperature control features, allowing adjustments from anywhere and the ability to set custom temperature ranges. However, some users experienced challenges with Wi-Fi connectivity and compatibility issues with certain HVAC systems. The price point was frequently praised as a significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 284 reviews
  • Rated 4 out of 5 stars

    Missing Batteries

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s geek squad certified but it did not come with any AAA batteries which would have been there had it been unopened. Luckily I had some AAA batteries already at home.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Refurbished

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't tell it was refurbished. Got it half off regular price. Easy to install through the Google app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly………………………………………………………………………………………….

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hard to program and not reliable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Main complaint is how difficult this is to program work week day and week end settings. I could never figure that out. After messing with this for months I decided to do a factory reset and set it up all over again. Then on the coldest day of the year it was blowing AC and saying it was heating. Removed this junk and installed the old non-wifi Honeywell thermostat I am glad I saved. This is going in the trash. Next I'm going to try an Amazon smart thermostat.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google nested the truth.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to talk to my thermostat, it works great, easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the google nest it’s amazing how I control my ac for anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Must for home Automation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product. You can launch the app from anywhere and control the temperature to your home. This is an amazing device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refurb Google nest thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurb devices but they looked well and are working well so far. Saved me a lot of bucks to buy new devices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues and worked great. Easy installation and delivered quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good easy installation and easy use and work with old furnace

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intuitive set up and easy to use, looks great too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just as new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have done a very good job refurbishing this product. Work great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great thermostat!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything its supposed to. Very useful for someone not always at home. Great at half price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ann

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to install and navigate. Very vonvinient

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Best thermostat best price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really easy to install, the app gives you an easy wizard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google got it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device Helps me a ton and I was able to get it on a good deal

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    AmazIng thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. easy to control it remotely. Great buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Inconsistently works

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat works great until a large number of people are in the same room. Continuously says "holding" and gives not connected to wifi error after a starting countdown. Support is worthless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refurbed unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the refurbed unit, came in original box and no issues so far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking - hard to control

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, good but could be harder to control compared to other rotary control Nest models. I bought this because of the deal. You get what you paid for.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi PHIDINH, we appreciate your feedback on Nest Thermostat. We're sorry to hear that you had a harder time using the touch sensitive controls on the side.

      Nest thermostats are designed to be more than just smart; they're also meant to be thoughtful and helpful parts of a home. And while every good quality product comes at a premium price, Google Nest worked on giving you a beautiful, yet affordable, and easy-to-install thermostat. It provides an efficient yet affordable choice for your household without going over the budget. Other than the side controls for your Nest Learning Thermostat, you may still use your mobile phone or tablet device with the Google Home app and have full control of the features.

      We're always keen on listening to your feedback and we'll make sure to pass along this information to our product team. For any other questions or support needs you may have with Nest Thermostat, please feel free to contact our support team here: https://support.google.com/googlenest/gethelp Nest

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