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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 283 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use and simple installation of the Geek Squad Certified Refurbished Nest Smart Programmable Wi-Fi Thermostat. Many appreciate the convenient temperature control features, allowing adjustments from anywhere and the ability to set custom temperature ranges. However, some users experienced challenges with Wi-Fi connectivity and compatibility issues with certain HVAC systems. The price point was frequently praised as a significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 283 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and install and it works very well. I love how simple it is. I don't think I have had it long enough to write a review about the performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was very Easy to install. Programming was quick using the google home app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and Easy Smart Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows me to adjust via google home / assistant and was easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart thermostat is far from impressive, but as a utility it does exactly what you’d expect. And at this price it’s hard to beat. A couple of important points from my time with it. 1) the eco features are annoying and, from what I can tell so far, you can’t completely disable them 2) Matter support still isn’t here across the board for this model. It’s a waiting game. Once it’s there, this will be compatible with Amazon Alexa, Google Home, and Apple HomeKit. In the meantime, I have to use the Google Home app which is unintuitive and annoying. But alas.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, appleguyusesandroid. We appreciate you for sharing your feedback on Nest Thermostat. We're sorry to hear that you're experiencing some difficulties with the device. We suggest switching the device to Off mode as this disables all regular heating and cooling schedules. Your thermostat won’t turn on heating or cooling and won’t maintain your Eco Temperatures.

      The Nest Thermostat is one of the Google Nest products that will support Matter, meaning that it will be possible for you to control your thermostat from third party platforms that are Matter certified. If you need more information or assistance regarding your device, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Simple, clean and great for my heat pump

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished thermostat is terrific. This is my second Nest thermostat, but the first I have installed in a house with a heat pump. Checking the wiring and installation was easy, but there were many false starts, with the app declaring that the thermostat was incompatible with my heat pump. It took a few YouTube videos before I learned how to tell the install app what my wiring was like. The look of the thermostat is clean, and I appreciate how it stays dark until you walk up to it. I like that you swipe the edge to adjust the temps. However, my wife finds it to be counterintuitive. Go figure. I manage my house and my in-law's house remotely with the app, which is nice to see temp and humidity. After the recent installation of a new HVAC at my in-law's house, the Home app alerted us to some issues. This was awesome, as there was an undetected install issue, which the contractor fixed immediately! Thanks, Google Home! The only issue I had with the installation (and is it an issue?) was that the refurbished unit was delivered without the batteries, but the rest of the gear was in there.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Stylish and practical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat. I bought it for my dad, but it's still amazing and he loves it as well. I honestly think I am going to get one for myself now too. I love all the features and it is stylish too!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent Cost Cutter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent purchase. I spent some time debating between this model and the step up version, but this little guy has exceeded my expectations. I’ve noticed a decrease in the electric bill almost immediately. The schedules and times are easy to setup. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. easy to install and setup in your phone. All instructions are shown in the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice upgrade to prior thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat is super easy to install with the automated instructions you get after scanning the QR code. I had to get a faceplate but that only made it easier to install. The thermostat itself is fairly easy to use. Touch the side. slide your finger up or down to get to the item you want and tap. I have the $250 learning NEST thermostat downstairs and find it easier to use but this one is nice. I like being able to see the set temp when walking by as it has motion sensing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new thermostat! Especially being able to use it from my phone! It is so easy to control.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, easy to use, and you can monitoring when you no are in home I love perfect for business

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google thermostar nest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love nest thermostats. They're easy to install, easy to use and allow remote access to my thermostat. But why would they ever change their signature dial to adjust the temp? The new interface for temp control on the thermostat is dumb and not intuitive. Luckily, these are mostly set and forget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brand new

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition, was brand new out the box with all required accessories

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy install. Took me no time and looks dope af.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Straightforward operation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with everything needed except installation instructions. The installation is easy and your app does most of the work for you but there was nothing but the thermostat and the base in the refurbished version I got. Works fine though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Themostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat was in a good working condition and I am satisfied with its functioning

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Easy installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest install ever! Sleek design. No brainer if you have google assistant

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    New Thermostat.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, works great, looks great, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Looks nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and easy set up, really adds a nice touch to the house

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sleek and slim

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the nest previously and this is the more updated version. Love the slim sleek look it blends in perfectly with my decor. I love the settings and love the ability that it connects to my eco features with BGE

    I would recommend this to a friend
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