Customer Ratings & Reviews
- Model:
- GSRF GA01334-US
- SKU:
- 6467990
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are impressed with the ease of use and simple installation of the Geek Squad Certified Refurbished Nest Smart Programmable Wi-Fi Thermostat. Many appreciate the convenient temperature control features, allowing adjustments from anywhere and the ability to set custom temperature ranges. However, some users experienced challenges with Wi-Fi connectivity and compatibility issues with certain HVAC systems. The price point was frequently praised as a significant advantage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Inconsistently works
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thermostat works great until a large number of people are in the same room. Continuously says "holding" and gives not connected to wifi error after a starting countdown. Support is worthless.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi GDub! We're sorry to hear you're having trouble with your Google Nest Thermostat. It's currently displaying a "holding" message and isn't connecting to Wi-Fi. To help you troubleshoot, please contact us here: https://support.google.com/googlenest/gethelp?sjid=3737399994092804879-NA
- Pros mentioned:Setup
Set up with no issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked perfectly as refurbished. Came with everything needed to get it set up!
I would recommend this to a friend Google got it right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great device Helps me a ton and I was able to get it on a good deal
I would recommend this to a friendNot Boiler Friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was refurbished. Fine- ive purchased refurbished products in the past. There was only a 10 day return window. There were no instructions included in the box. It’s fine if a product is used but you need to disclose to the consumer that there are no instructions in the packaging. (Its usually a sign)If Best Buy is going to stamp their refurbished quality star on it, make sure it has all the parts/instructions . We were able to find the instructions online which added time to the project. This product does NOT work with a boiler system. The additional purchase of a google C adapter did not help. The Ecobee is a friendlier product to use with a boiler system per heating/cooling professionals. I would love to work with Best Buy on finding a better solution regarding the return.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Midwestern. Thank you for posting a review about the Nest Thermostat. We're sorry to hear that your experience with the device was less than ideal. This is not the initial impression we want you to have. We appreciate the feedback and have taken note of it. We suggest reaching out to BestBuy so they can address this concern for you. If you want to give it another try in the future and have some inquiries, please don't hesitate to contact us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Nice product with reduced pricing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stylish product and looks awesome. Easy setup and use with google home.
I would recommend this to a friend Nest good, instructions bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m satisfied with the performance of the thermostat, but finding how to actually take advantage of the features is not user friendly.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi ddkyfan, we really appreciate your feedback on Nest Thermostat and we’re glad that you're satisfied with its performance. We’re sorry to hear that finding how to actually take advantage of the features is a difficult experience for you.
Here are some links that might be helpful:
Beginner's guide to the Nest thermostat: https://support.google.com/googlenest/answer/9248184
Explore features and settings: https://support.google.com/googlenest/topic/9361969
Besides our support articles available at the Google Nest Help Center, we also have our dedicated team always available to help you here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to upgrade your home rather than sticking with those outdated thermostats
I would recommend this to a friend - Pros mentioned:Setup
Fast and easy setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and easy setup. Works with 4 wire systems since it has its own batteries!
I would recommend this to a friend - Pros mentioned:Overall performance
Definitely helps to upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great!!! Awesome deal. I highly recommend this product.
I would recommend this to a friend Overall great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I am only disappointed with the fact that they did not sent me a board on which the thermostat should be attached.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Jackie, it’s great to have your feedback about the Nest Thermostat, and we’re sorry to learn you ran into this issue with your order. If the product came with missing equipment, we recommend contacting your retailer as soon as possible to return or replace your device. If you need our help with any concern around the performance and features of your Nest Thermostat, please feel free to reach out to us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Great smart thermostat on a budget
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, in great condition, and easy to install
I would recommend this to a friend I love saving energy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Certified Refurbished Nest Smart Programmable Wi-Fi Thermostat works exactly as I had hoped and intended it to. The wiring needed some extra help from our HVAC company but once they connected everything correctly it's been working out great for us. I love being able to see the energy that I am saving each month by having this installed.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi RunningJokester, thanks for sharing your experience about Nest Thermostat. We’re glad to hear that you find the device great.
We value your feedback as it will greatly help us in improving our product and services. For future reference, you can visit this link about our installation video guidelines: https://www.youtube.com/watch. You can also reach out to our support team anytime here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
great price and good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use, my costumer love it. price worthy to keep buying it
I would recommend this to a friend - Pros mentioned:Overall performance
Thermostat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly and I love it!! Just what I've been looking for.
I would recommend this to a friend Refurbished product is the way to go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it as a refurbished product. The package looks really good in condition, almost like new. The whole experience is like new, only the battery is missing, but that's no big deal compare with the discount I get.
I would recommend this to a friend- Pros mentioned:Ease of use
Good for white walls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit looks good on white walls. Easy to use and good price.
I would recommend this to a friend Great refurbished product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Geek Squad Refurbished Nest Thermostats arrived quickly and in perfect condition. I am happy with the purchase and the price. They appear and function like new but at a fraction of the cost.
I would recommend this to a friendGeek Squad refurbished Nest Thermostat
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad handled the refurbishment so well that I could not even tell that this was not a new device. Setup is simple, just follow the prompts on your phone. The thermostat is handy for those that want to be more green or just thrifty and reduce energy usage when you are not at home.
I would recommend this to a friend- Pros mentioned:Overall performance
Google never surprises me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great even refurbished. You can’t go wrong .
I would recommend this to a friend Does what it is supposed to do
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Bought it refurbished and it came in looking brand new. Easy install, easy to work with thru the app.
I would recommend this to a friend