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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 283 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use and simple installation of the Geek Squad Certified Refurbished Nest Smart Programmable Wi-Fi Thermostat. Many appreciate the convenient temperature control features, allowing adjustments from anywhere and the ability to set custom temperature ranges. However, some users experienced challenges with Wi-Fi connectivity and compatibility issues with certain HVAC systems. The price point was frequently praised as a significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 283 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refurbished thermostat was just like new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a refurbished unit but it was just like new, in the original packaging, and with everything. It appeared to be unused. It installed and worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat. Its so much more comfortable in my house and the temps are super accurate;

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great thermostat for the price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Had to get the C-Wire adapter for my AC but Google sent it to me for free! Very happy with the cost of a refurb item that looks new.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google nest thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving our Google nest thermostat!! It was easy to install and it is easy to use. Love using it from our phones!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Refurb thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install quality was like new all parts were included. Self install was easy

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Best thermostat you can buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and works perfectly in the app, couldnt be happier with the nest

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good deal. Came in the original box and looked practically new when I opened it up. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GRET Product!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and upgrade from my previous smart thermostat!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hard to program and not reliable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Main complaint is how difficult this is to program work week day and week end settings. I could never figure that out. After messing with this for months I decided to do a factory reset and set it up all over again. Then on the coldest day of the year it was blowing AC and saying it was heating. Removed this junk and installed the old non-wifi Honeywell thermostat I am glad I saved. This is going in the trash. Next I'm going to try an Amazon smart thermostat.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best thermostat!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable piece of mind for me and my family and also saves money. Easy to install and being able to monitor and change temperatures remotely is clutch!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    just like new

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i nice option to the more expensive google nest thermostat. it requires some programming to make work like the more expensive unit. It looks real nice on the wall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good smart Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the features of this thermostat, just not as user friendly as I would like it. Hard to change the preset features. Great price for the Geek Squad Certified units.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Toye. Thank you for choosing Nest Thermostat. We're glad to hear that you like the features the device provides. We appreciate your feedback on changing the preset features and we've taken note of it. If you are in need of any assistance, you can always reach out to our dedicated team of specialists on our Google Help page anytime for immediate support: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google got it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device Helps me a ton and I was able to get it on a good deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device that does the job well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice device. Does the job exceptionally well. The only con is, it is not very intuitive. Needs some getting used to get the hang of using it. Love the mirror finish.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing very easy to set up ! Very realiable and great for the house and very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New models are way better.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newer units are much better than the older ones. We had an older unit and we had to get an electrician to wire it. This one wires very easily.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like new. I was hesitant to buy the refurbished model but glad I did.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refurbished nest thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. The shipping was quick and I love the Nest thermostat. I have had no issues since I bought it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Purchased because we thought our current thermostat went out but it didn't. Although i returned it it is a very nice looking thermostat and when the time comes to replace this will be my go to

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Perfect. Simple set up and install. Love controlling from my phone.

    I would recommend this to a friend
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