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Rated 1 out of 5 stars
unreliable and very high ping
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After initial setup everything seemed great. Google home app reported Good mesh connection. The next day, noticed sever lag spikes in the network and tested the mesh again, this time getting Weak connection status. Moved the units closer to each other, still weak. Moved them closer, still weak. Moved farther away but maintained line-of-sight, you guessed it, still weak.
Apparently this is a known issue if you go look at the Google Nest product board over at Google.
No, I would not recommend this to a friend
Brand response from Nest Support
Posted .
Hi there, Mac10. Thanks for sharing your experience with your Google Nest Wifi. It's unfortunate to know about the unexpected dropping connection and we understand your frustration. We apologize for the inconvenience it has caused. We would like to know more about your concern and we would recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp