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Customer Ratings & Reviews

Your price for this item is $179.99
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 36 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the Geek Squad Certified Refurbished Nest Wifi Pro 6e AXE5400 Mesh Router's ease of use and setup process, frequently citing its simplicity and quick installation. Positive feedback also highlights the router's performance and range, with users reporting it works as expected and provides reliable coverage. There were no negative comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-36 of 36 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and love it. Haven't really had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Expanded coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google WiFi was easy to set up and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple modern tech WiFi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, works flawlessly with my Verizon home 5g.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent google product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent google product, easy to use and fast set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love Best Buy refurbished and open box deals!

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Good Mesh Point

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as expected. No issues. Easy add to existing sytem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurb works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a Geek squad refurbished product and very pleased. Have had no issues with it and it works great to help expand internet coverage in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's a router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we've liked it! No issues, super easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and it just works! No issues with range in my 2500 sq ft home across 2 levels. I have other google smart home devices too so makes it easier to manage it in the Google Home app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I do recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using the Nest Wifi Pro 6e with my T-Mobile wireless Home Internet. It has definitely improved the speed of my wireless service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Certified Used as Good as New!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as if was new. Save your money and the landfill by buying certified used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the best first. Can't go wrong with Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best WiFi router on the market in my opinion right now.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality replacement. The lower price was instructing. But not worth the phone calls and support dept diagnosis Tried for a week to make this “ refurbished” item function. Finally had to travel to the store and pay the additional $100.00 for a new one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dead on arrival

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived ontime but would not power up. appears to be dead. i have 2 other Nest Wifi Pro units and tried to use their power cords but it would not power up.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thank you for your review. We're sorry to hear that you're not able to turn on your Nest Wifi Pro. For further assistance, please contact our support team at the following link:
      https://support.google.com/googlenest/gethelp?sjid=12203283059551506487-NA Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google Wifi Nest Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems brand new. Came in with no scratches, clean and works excellent, my lights don't go out every few hours anymore, I'm able to have me and my partners devices connected at all times without an issue. It was very simple to install.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished items not good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy a refurbished item from Best Buy again. The the charger in the box didn’t work and was told the device was as is with the discounted price…buyer beware!!! I previously bought a three pack and if I could do all over again I wouldn’t!!!

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, JohnM. Thank you for sharing your concerns with your refurbished Nest Wifi Pro. We're sorry to learn that the power adapter didn't work. This is not the initial experience we want you to have with the products and services we provide. We recommend reaching out to our team of dedicated specialists on our Google Nest Help site so we can help find a better resolution for you. You can contact us by visiting our support page here: https://support.google.com/googlenest/gethelp Nest

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