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Customer reviews

Rating 3.9 out of 5 stars with 188 reviews

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Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

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74%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 188 reviews
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can I say great headphones awesome price. They sound incredible and the pair perfectly with my Google pixel phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok Google

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of Earbuds, the miss the trigger words once in a while but they are a perfect combo for Pixel devices owners

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, JedidiahS. Thank you for sharing your review on Google Pixel Buds A-Series. We're glad to hear that you're having an awesome time with the device. We appreciate your feedback and have taken note of it. If you need any help in the future, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Fits better than pros

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds fot better than the newer versions. They dont have noise cancelling tho. Wish we could have both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound good and we're worth the lower price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound good and they connected to my Pixel phone quickly. They are a replacement for my original pixel buds that quit working after 2 years.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They were good while they lasted!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these earbuds March of this year. They worked for the most part and had some glitchy moments here and there but I expected as much seeing as they're refurbished. They never had an issue connecting. The battery life left a lot to be desired but otherwise they were a solid pair of earbuds. They sounded alright and had some really handy features. As of October 29th they no longer connect. None of the troubleshooting for Pixel Buds works either. They're dead. It hasn't even been one year. For the price I expected some more longevity out of them. I'll probably find some way to recycle them (always recycle your tech!) but it's certainly a bummer.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello Ravet, we appreciate you taking the time to share your feedback with us. We’re sorry to hear that the Pixel Buds A-Series is not working as expected. We value your efforts to troubleshoot the battery life issue. Please let us know if you have any other questions or if you need further assistance. You can contact us by clicking here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Pixel Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the quality of these ear buds. Good sound quality and microphone. Tried other brands, but ultimately settled on these. Great price buying refurbished too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new headphones. I'm still discovering new features. They fit well and stay in. Can't get enough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best earbuds I had ever had, they fit in my ear perfectly and never fell out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and looked brand new. I would buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel Buds for a Pixel Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphone for my Pixel. Sounds great, easy pairing and even renewed they were clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same as brand new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't tell it isn't new. They came in perfect condition and are the exact same experience as my original set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for comfortable feature rich earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the refurbished price they are a great deal. The unit was clean and looked like new, however the previous owners name was still on the device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Google ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design and good battery life, however, it hangs and freezes sometimes as well as the app

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Stafia, thanks for your review. We're sorry to hear your Google Pixel Buds A-Series and the app hangs and freezes sometimes. This is not the type of experience we want you to have, but we're here to help.

      We suggest following these steps and see if it works:
      - Make sure to have the updated firmware version. Here's how:
      Go to the Google Pixel Buds app.
      Tap More settings.
      Tap Firmware update.
      At the bottom for each component (left earbud, right earbud, and charging case), the customer will find the serial numbers, device firmware status, and device firmware version listed.
      To update to the latest firmware version:

      On a Google Pixel phone on Android 10 or higher: Go to Settings > Bluetooth and tap the settings icon by the paired Pixel Buds name.

      On other Android devices: Open the Google Pixel Buds app.
      Scroll down and select More settings > Firmware update.
      Tap the toggle to turn Automatic updates on.
      Ensure that both earbuds and the charging case have enough charge (above 20%) for the Over-the-air auto-updates to happen.

      To verify if the update was successful, check the current firmware version on the Pixel Buds app.

      - Update the Google Pixel Buds app or try to uninstall and re-install the app.

      If the issue persists or you need further assistance, feel free to contact us at the following link: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am Googler, I prefer to have everything on the same ecosystem. Theses were easy to setup with my Pixel 4XL. Everything running smoothly with no issues or complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pixel buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are good. I own a pixel 7, the bass isn't so great but yeah it's not bad and the charging doesn't really long last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost certain tgey were brand new . looks like they were never used . Mint condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hubby Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them for my fiance for christmas and loves them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not enough ear plug caps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only came with one set of ear plug caps and they are a bit too big so I can't get a comfortable fit - other than that the sound is terrific and I do like them

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Joan, thank you for sharing your review. We're sorry to learn that the Google Pixel Buds A-Series you received only came with one set of ear tips. The A-Series should come with 3 pairs with different sizes. We'd recommend that you contact the retailer where you purchased the device for assistance in that matter. If you you have additional questions or need help with the device itself, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are great headphones! they rival airpods pretty close. my pair looked and seemed new

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good. But was missing the medium eartips. Could buy a new one with all the tips.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi olassayi, thanks for reaching out. We're sorry to hear that there were some eartips missing from your Pixel Buds A-Series. We recommend contacting Best Buy for further assistance. You may also contact our Pixel Buds support team and we'll do our best to help you by contacting us here: https://support.google.com/googlepixelbuds/gethelp Nest

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