Customer Ratings & Reviews
- Model:
- GSRF GA02213-US
- SKU:
- 6470572
Rating by feature
- Sound Quality
Rating 4.2 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, comfort, battery life, fit, and price of the Geek Squad Certified Refurbished Pixel Buds A-Series True Wireless In-Ear Headphones. They appreciate the great sound, comfortable fit, and long battery life. Some customers also mentioned that the earbuds fit well in their ears and stay in place. Additionally, customers were satisfied with the price and quality of the refurbished product. However, a few customers mentioned that the ear tips were not like the original and some were skeptical about buying a refurbished item.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Fit, Sound quality
Perfect Fit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are perfect for GOOGLE fans! They work just like Airpods. Quality is great. They are native to your Android phone. Best of all, they never fall off from your ear.
I would recommend this to a friend - Cons mentioned:Ear tips
They were not refurbished.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt stay connected. No ear tips. Someone else name was registered to buds. Touch controls are super delayed. These could not been tested
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi John, we appreciate you for sharing your feedback on your Google Pixel Buds A-Series and we're sorry to hear that you may have received a used device. We recommend that you reach out to BestBuy so they can address this concern for you. If you're willing to give the device another go, we'd like to assist you with troubleshooting steps that may improve the performance of your A-Series. Please contact us on our Google help page here: https://support.google.com/googlepixelbuds/gethelp
- Cons mentioned:Functionality
Good product at its price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is good at the price point. Bought refurbished but looked brand new. It takes time to get used to how you put it in your ear. I had an itchy feeling in my ear when I had it inside my ear.
I would recommend this to a friendBrand response from Google Team
Posted .Hi Techlover, thanks for posting your feedback. We’re sorry to hear that you feel uncomfortable wearing your Google Pixel Buds A-Series.
Your A-Series also comes with a stabilizer arc that works to ensure a gentle, but secure fit. We suggest gently inserting your earbud with the wingtip or stabilizer arc, and tucking it into each ear to provide a better fit. Slightly rotate it back and forth until it comfortably stays in place when you move your head or tap either earbud. If you need a more visual guide, come visit this article on our help page: https://support.google.com/googlepixelbuds/answer/7573099
If you need further assistance, feel free to contact our support team. We’d be happy to help you here: https://support.google.com/googlepixelbuds/gethelp
Simple but great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A simple, entry-level headset that works well. I like how easily it pairs with my Pixel phone.
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
Pixel A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic earbuds with great sound and good battery life. Other than missing one set of eartips it came in great shape (refurbished)
I would recommend this to a friendBrand response from Google Team
Posted .Hello there, InsigniaSoundbar! We appreciate you like the sound quality and battery life of the Pixel Buds A-Series. It’s unfortunate to hear your package came with missing ear tips. We encourage you to contact your retailer as soon as possible to return or replace your device. If you prefer to keep it and have some questions or concerns around the performance or features, please don’t hesitate to let us know and we’ll gladly help: https://support.google.com/googlepixelbuds/gethelp
- Pros mentioned:Fit, Sound quality
Great buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd never tried these buds in the past, but I'm surprised that they work pretty well, have clear sound, good shape, perfect fit. Definitely, highly recommended.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Pixel Buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Google Pixel Buds. Sounds is Clear and they stay in my ear while running very well.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
These are great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These came looking brand new. I noticed no scratches or marks. They also work great. The sound quality is amazing, and they're comfortable in my ears.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Well done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using these for a few months. They work wonderfully. Good charge, features work as described, and they sound great as well.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
highly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is very impressive and the buds fit comfortably in my ears. I highly recommend this product
I would recommend this to a friend - Cons mentioned:Wireless charging
Pretty good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical, but I actually like it. I thought by being refurbished that it wasn't going to be that great. (Don't have wireless charging)
I would recommend this to a friend Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What more can I say great headphones awesome price. They sound incredible and the pair perfectly with my Google pixel phone
I would recommend this to a friend- Pros mentioned:Sound quality
Beautiful!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my fiancé on our anniversary! He has a pixel 6 and these pair beautifully! The color is amazing and the quality is amazing! He uses it to talk with his friends and even when we were gaming he popped discord on on his phone and popped those bad boys in and we all Had a way of talking to each other!
I would recommend this to a friend - Pros mentioned:Sound quality
Refurbished but perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love these headphones so far they are the best pair I have and I work in a warehouse. The only downside when purchasing a refurbished pair was the fact that it didn't include a medium-sized bud cover which was easy to purchase after contacting Google. As well as the fact that the previous owner was still named on the ear buds
I would recommend this to a friendBrand response from Google Team
Posted .Hi JazS, thanks for the feedback and we’re glad that you love the Pixel Buds A-Series. We’re sorry to learn that it didn’t include the medium size eartips, and that the earbuds are still named on the previous owner. For any order issues, like if your package came damaged or with missing pieces, we encourage you to contact BestBuy to return or replace your device. But if you need help around the performance, features and with the settings of your A-Series, our dedicated team is always ready to provide assistance to help improve your experience here: https://support.google.com/googlepixelbuds/gethelp
- Pros mentioned:Comfort
Great Product and Great Price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these buds for my wife. She enjoys them and for the price and quality it is satisfying. She uses them almost everyday. Highly recommend for price and durability as well.
I would recommend this to a friend - Cons mentioned:Ear tips, Wireless charging
Missing things…
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with NO box, NO instructions and MISSING a set of small ear tips. I had to call/chat with google to get the buds to connect do to only 1 of the 2 buds not charging/connecting. They did come with someone else earwaxs…
I would recommend this to a friendBrand response from Google Team
Posted .Hi DJEZROC, thanks for sending in your feedback on your experience and we're sorry that it has been disappointing. This is not the initial impression we want you to have for the Pixel Buds A-Series. We recommend that you reach out to BestBuy so they can address the issues you encountered when receiving the device. We appreciate you for contacting us for troubleshooting the A-Series. If you're willing, we'd like to get another chance in finding a better resolution for you and enhance the performance of the device. Please contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp
- Pros mentioned:Fit
Same quality as $20 buds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a ONE HOUR phone conversation, these buds go from 100% battery to 0% amd shut off. I gave an extra star because I love how they fit in my ear and stay in with no issues. Unfortunately they are useless if I can't talk for more than one hour, I bought these so that I could talk on the phone. Also, I thought they were supposed to have voice isolation (meaning they isolate my voice so that the person on the other end of the call does not hear the background noise around me), but this is not true. All of the background sound gets into the call.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi MBLKMN25, thanks for sharing your feedback. We're sorry to learn that your experience with the battery of your Pixel Buds A-Series has been disappointing. Please be advised that the listening time for your A-Series can be up to 5 hours when fully charged, and a total listening time of up to 24 hours with the help of the charging case. Battery life will depend on device, features enabled, usage, environment and many other factors. Since you're getting less than that, we recommend reaching out to our support team so we can identify what is causing the battery drain. You can contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp
Brand response from Nest Support
Posted .Hi MBLKMN25, thanks for sharing your feedback. We're sorry to learn that your experience with the battery of your Pixel Buds A-Series has been disappointing. Please be advised that the listening time for your A-Series can be up to 5 hours when fully charged, and a total listening time of up to 24 hours with the help of the charging case. Battery life will depend on device, features enabled, usage, environment and many other factors. Since you're getting less than that, we recommend reaching out to our support team so we can identify what is causing the battery drain. You can contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp
- Pros mentioned:Condition, Sound quality
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good iteam in good conditions. Sound is great and it pairs with any device easily.
I would recommend this to a friend - Pros mentioned:Sound quality
Mixed bag
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound quality. Bluetooth connection easy to set up. But have had several pairs of these where suddenly the sound dies or gets very quiet in one ear. Luckily both pairs were still in the manufacturer's warranty period.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, jjtcomp. Thanks for sharing your feedback on the Pixel Buds A-Series. We’re glad that you like their sound quality and that the setup went easy, but we’re sorry to learn you had issues with your other two pairs.
We suggest trying the simple steps below in the event of the same issue:
- Make sure to have the updated firmware version: https://support.google.com/googlepixelbuds/answer/9642078
- Reset the earbuds and restart the source device: https://support.google.com/googlepixelbuds/answer/9642886
If you need further assistance, please let us know by contacting us here: https://support.google.com/googlepixelbuds/gethelp
- Cons mentioned:Functionality
Would recommend to my best friend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this product. I had trouble connecting, which was probably due to my age. I'm sure my grandsons could have done it without the instructions! Would buy again.
I would recommend this to a friend