Customer Ratings & Reviews
- Model:
- GSRF GA03201-US
- SKU:
- 6566142
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
to a friend
Not Clean product. Very beat up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Pixel Buds Pro was acceptable. It was dirty and over price. There are product should not or uncertifiable once it was so beaten up.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, AndyL. Thanks for sharing your feedback on your Google Pixel Buds Pro. We’re sorry to learn you ran into this issue with your order. We recommend reaching out to BestBuy so they can address this issue for you. And if you come across any concerns about the performance and features of the Google Pixel Buds Pro, you’re always welcome to contact us here: https://support.google.com/googlepixelbuds
Best Google earbuds so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation isnt up to par with airpods and for me i need right earbud for people to hear me when im on a phonecall just having the left doesn't seem to work. Battery life is decent and wireless charging is great.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Sunny, thanks for your insights on the Active Noise Cancellation of your new Pixel Buds Pro. Your Pixel Buds are pre-attached with medium eartips and come with small and large ear tips so that you can improve your fit. Ears are unique so your left ear may be different from your right ear. Try different sizes for each ear to find the best fit. A tight seal gives you better sound and isolation, even when setting it in Transparency mode. If you are not getting the audio quality you expect, try bigger eartips. To swap eartips, pull the attached eartip off and press the other eartip onto the earbud until you feel a light snap. Gently pull on the eartip to ensure that it's properly attached.
For any other support needs you may have with Pixel Buds Pro, you can always reach out to our support team for further help here: https://support.google.com/googlepixelbuds/gethelp
Refurbished PixelBuds
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though it says refurbished, the earbuds have worked as good as new since I got them. Definitely worth it!!
I would recommend this to a friendIt’s ok but pricey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes It cuts in and out mid convo with people.
I would recommend this to a friendcustomer support won't help with a simple problem
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.terrible quality control for refurbished pixel buds pro, and even worse customer service! i received my refurbished pixel buds pro today, and the provided silicone ear tips did not fit! when i contacted support to get correct tips, they told me that all they could do was accept the item returned for a refund. please... just give me the correct tips!
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hello there, Pukha. Thanks for leaving feedback about the Pixel Buds Pro, and we’re sorry to hear you came across these issues with your order and with our support team. We’ll use your feedback to work on improving how we handle customer concerns with accuracy and efficiency. Meanwhile, we encourage you to contact your retailer as soon as possible to return or replace the device. And for questions or concerns about the features of the Pixel Buds, you’re always welcome to contact us here: https://support.google.com/googlepixelbuds/gethelp
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these, i have the pixel 7pro and setup wasnt even a thing. It was done before i started. They sound great, really great. And the battery lasts for-ever!!!
I would recommend this to a friendGood Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great so far and charge quickly. They are very comfortable.
I would recommend this to a friendThe best!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my favorite headphones that I have ever owned. I love the features. I love that I can change the volume by swiping across the face of them. Just overall great
I would recommend this to a friendLove the Pixel Buds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Google Pixel Buds! I bought my last pair refurbished and they were great. I lost mine a few weeks ago and needed to buy a new pair
I would recommend this to a friendExtra money for the pro is worth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spend the extra money and get the pro. The noise suppression and transparency features are worth it. I had the regular version and ended up upgrading after trying out the pro version. Do it.
I would recommend this to a friendGood condition refurbish
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean and work as expected. I lost my pair so I purchased a refurbished pair.
I would recommend this to a friendN/A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buds were functional but not very clean, there was ear wax still on the bud and in the case.
I would recommend this to a friendBrand response from Google Team
Posted .Hi there, ArjitD. We're sorry to hear about your experience with the Google Pixel Buds Pro. It's definitely not acceptable for earbuds to arrive in a condition that isn't clean, especially with visible ear wax on both the buds and inside the case. That's not the quality one would expect when purchasing a product. Hygiene and cleanliness are crucial, particularly for personal devices like earbuds. It's understandable to feel disappointed and possibly uncomfortable. We would recommend reaching out to the retailer to address this issue. If you need technical assistance and questions, please feel free to contact our dedicated team of specialists on the Google Help page here: https://support.google.com/googlepixelbuds/gethelp
Great buds.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buds. Pairing then with Pixel phone. Sometimes a connectivity issues occurs - can't tell if it's phone or buds at fault.
I would recommend this to a friendNot exactly renewed.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came in descent shape but without the medium size ear pieces. Other than that it looks the same as a new pair. Worth the price though.
I would recommend this to a friendBrand response from Google Team
Posted .Hello Birchs, thanks for posting your review. We're sorry to hear that the Pixel Buds Pro you received didn't come with the medium sized eartips as this should be included in the box. We recommend that you reach out to BestBuy so they can address this issue for you. If you have any technical concerns or additional questions about your Pixel Buds Pro please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp
Trickery.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds, except for the fact that I bought these hoping they had a tracker/ringer attached to them. Spoiler alert: They don't. Their pathetic excuse for a tracker is one that can only ring your earbuds if they're nearby and connected to the device. What? You can't even track their last known location. A pretty absurd excuse and almost just a straight-up lie to the consumer.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, AidanS. Thank you for sharing your review. We're sorry to learn that your experience with Pixel Buds Pro has been less than ideal. We recommend setting the Find My Device feature to help you with tracking the place it was last connected. You can check the link here for steps on how to activate this feature: https://support.google.com/googlepixelbuds/answer/9642885
If you've done these steps or need further assistance, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Just like new!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I saved a few bucks by purchasing refurbished headphones and I have no regrets.
I would recommend this to a friendGood deals on Refurb's are worth it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting this refurb was a steal, the only thing missing one was one set of the 3 sizes of rubber tips.
I would recommend this to a friendLack of products
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are great but Best Buy's service is not, this is the second time I have requested them because the previous ones did not come with pads, I am opening the new ones and again they do not come with pads.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, PaulD. Thank you for sharing your review on your Google Pixel Buds Pro. We're sorry to hear that you're having a frustrating experience with the device you're receiving. This is not the initial impression we want you to have of the products and services we provide. If you need any help in the future, our team of dedicated specialists are always standing by to lend a hand. You can contact us on our Google Help page here for technical support: https://support.google.com/googlepixelbuds/gethelp
Great for workouts
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy these and like how they fit in my ears! Require very little adjustments during workouts
I would recommend this to a friendPixel buds pro refurbished
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Read some reviews and almost did not buy, im glad i did. Great price, great buds, great shipping time. Awesome quality, great condition.
I would recommend this to a friend