The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,726 reviews
Rated 1 out of 5 stars
Google nest is a ripoff. Google play is a crooked
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pure crap with slow response and very late response to activity. Did not capture criminal activity untill escape was not able to be seen.
Hello there, ERH1. It's unfortunate to hear that you're experiencing some difficulties with setting up your Nest Cam (battery). We appreciate you sharing this with us and recommend that you reach out to our support specialists so we can better identify the cause of the issue and provide you with troubleshooting tips that may improve your overall experience with setting up and using the device. Please contact us on our Google help page here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Nest Cam
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy Install, great picture, great add to our Nets family of products
Hello there, we're sorry to hear that you had a difficult experience with Nest Cam (battery) and that you had to return the device. This is not the initial impression we want you to have with the products we provide. If you’re ever considering Google products in the future and need help with setting up or installing a device, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Nest cam is very good.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great camera for indoor/outdoor use. Nice and clear captures.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you currently have Nest products and manage them with the Nest app you will be VERY disappointed with this purchase since you can not add it to your existing Nest account. If you have migrated you can add it to your Google Home app but it will NOT show up in your Nest app. In addition, the features are limited within the Google Home app. This is a hige mistake by Google. I have returned this product after about four hours of trying to find a work around.
Hi JCB3, thanks for sharing your review with us. We're sorry to hear that your experience with the Nest Cam was disappointing. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. If you decide to give our products another go we'd be more than happy to assist you in the future.
Rated 1 out of 5 stars
Not worth it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am really disappointed with this purchase. Google Home, which is what this runs off of is very difficult to operate. Setting everything up was a major pain. Many times these cameras did not catch movement that a normal camera would’ve caught. I would not recommend these cameras to anyone.
Hi there, Filippelli74. We're sorry to learn that you had a disappointing experience with your Nest Cam (battery). We're constantly working to enhance the Google Home app and improve the performance of the app and how it integrates with your devices. It's important to us that we provide you with the best help possible and identify the cause of the cameras not catching the right moments for you. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
Good camera, bad software
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought it not knowing the camera can't be added to my other NEST cameras. In order for the GOOGLE camera and my 3 nest cameras, I would have to migrate my nest cameras to the GOOGLE camera. That can be done, but have to cancel the nest subscription and buy a GOOGLE subscription at twice the cost. I returned the camera and will repostion my others.
Hi there, Freddidit. Thanks for taking the time to share your feedback with us. We do apologize for any disappointment you may be having with the move to the Google Home app, from the Nest app, for the new generation of Nest cameras. It's also unfortunate that you had to return it.
You actually get a lot more value with the new Nest Aware subscription since it lets you pay one amount for all your Google Nest cameras in your home. This includes any new Nest camera you buy, and all your older Nest cameras, rather than paying for each camera which can be more costly. To learn more about the new Nest Aware subscription, check out this link: https://support.google.com/googlenest/answer/9546397
We'd be happy to entertain any questions you have and even walk you through the migration process for your old Nest cameras. Simply reach out to our support team here: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
Nest was good. Dont buy
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Keeps going to save battery although is plugged to electrical 24/7 its crap
Hi there, Morticia. Sorry to see the Nest Cam (Battery) didn’t work out for you. We’d be happy to look into what could be happening and get a resolution for you — when you get a second, talk to us here: https://support.google.com/googlenest/gethelp?
Rated 5 out of 5 stars
Love it
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very clean picture qualities a1 i will buy another one