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User40 Posted
Worth every penny, battery life is much better than you would expect.
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
Secure Posted
The wireless option to an already good camera. A must have for those places that getting power is hard to do.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
Michaud Posted
I exchanged for a second pair after first pair would not set up thinking first pair was faulty. Spent 7 hours on the phone with tech. It was a vicious cycle of scanning qr and returning to main page. The style is nice, i loved the options and look but these cameras are a hastle. They cost $125 for someone to install and i think thats intentional. I returned for blink and it took 5 minutes for me to hook up by myself.
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
Posted
Hi Michaud, thanks for sharing a review about the Nest Cam (battery), and we’re sorry to hear of your difficult experience with the setup. We can imagine how hard you tried, and we understand that you returned it for a different camera brand. If you're willing to give Nest camera another try in the future, please don’t hesitate to visit us anytime again for any concerns that you may have and you’ll find us always available here: https://support.google.com/googlenest/gethelp
debbiek Posted
Love this! The Camera connects to the base by a very strong magnet, and the view can be easily changed.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
Nickrh24 Posted
Install was pretty easy and works as advertised. No complaints so far.
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
HPSpectreKeyboard Posted
I like to know it is battery operated or plug in to wall.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
AskarN Posted
It connects very well and provides security features.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
BellRinger Posted
I really like the system and you guys at Best buy gave me a very good service and headed me in the right direction
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
MzRedd Posted
So easy to install and the best when there's no outside electric box
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
BigBear Posted
Its great till you have to switch wifi routers. Ive reset it 8 times and reached out to Google. No response
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
Posted
Hello BigBear, thanks for posting your review here. We're sorry to hear that you're experiencing some connectivity issues with your Nest Cam (battery). If you change your Wi-Fi password, name or security settings, or install a new router, you’ll need to make sure the Wi-Fi information in the Google Home or Nest app is up-to-date. If you're willing to give it another go, we recommend that you reach us through our Google Help page and let us help improve your overall experience. You can click on the link here: https://support.google.com/googlenest/gethelp
NorCalmama Posted
Camera has good quality, and easy to install. Problem is it only stores up to 3 minute snippets of videos for up to 3 hours. When you’re sleeping, and something happens, let’s say at 1am, and you watch it online by 4am, it’s gone! Dummest waste of product I’ve ever seen. I’ll be returning!!!
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
Posted
Hi NorCalmama, thanks for sharing your feedback with us. We're sorry to hear that your experience with your Nest Cam (battery) didn't meet your expectations when it comes to storing videos. Your Nest Cam comes with 24/7 live view and 3 hours of free event video history. For a continuous video history, you would need a Nest Aware Plus subscription and that your camera be wired for continuous power, both are sold separately. If you're willing to give the Nest Cam another go, please contact us on our Google Help page and let us help you improve your experience. You can reach our help page here: https://support.google.com/googlenest/gethelp
egg357 Posted
very high price, the batteries doesn't last long, and doesn't work with the old nest program.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
Posted
Hi egg347, thanks for taking the time to share your feedback. We’re sorry to learn that the Nest Cam (battery) didn’t meet your expectations.
The new Nest Cam (battery) is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, and Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
For the battery life, it will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
- Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
- Typical - About 3 months battery life (about 9 - 12 recorded events per day)
- Quiet - About 7 months battery life (about 2 - 4 recorded events per day)
If you´re willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your Nest Cam (Battery) and understand what may be causing it. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp
Fred Posted
I own many Nest cam batteries and i am happy to say i have no complaints with their performance
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
disappointed Posted
I hate this camera. I have a lot of Google home and Nest products so I figured, might as well get the nest cam when I was looking at security cams. First of all the picture is SO GRAINY, poor color, poor quality, not that great in dark either but even in mid light. Besides that, it can really only go on the magnetic hold one way, otherwise the image is upside down, so then when you're nailing it up you have to make sure that right where it twists on will line up exactly how you want your camera to point. Would much rather have a camera that I can adjust to rotate instead of having to unscrew it and nail it back up in the position I want if it's slightly off. Setting it up in the app was a pain too, the nest app wanted you to set it up in Google home app and Google home app wanted to use nest app, but got that working - trick is, when you say Google product it doesn't find it but then you can skip your other products you have and scan it. You can't say works with Google and select nest because it will give you that loop instead of letting you scan it. Anyways, my biggest gripe is not being able to adjust it and the quality of camera so I'll be returning for a diff kind.
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
Posted
Hi there, thanks for being an advocate of our Google Nest products. We're sorry to hear about the poor experience you're having with Nest Cam (Battery).
Video quality for Nest Cam (Battery) may be affected by different factors. Here are some recommended steps that may help improve the video quality:
- Clean the lens with a soft cloth that’s made for cleaning optics. Dust, thumbprints and dirt can cause poor image quality.
- Turn your camera so that any nearby surfaces or objects (like a wall) are out of view.
- Use the Google Home app to zoom and enhance and crop out surfaces or objects that may be causing glare.
- If you see a bright white shape along the edge while everything else is too dark, there might be a surface that’s too close in your camera’s view (like a wall). Angle your camera so the surface stays out of view.
- Move nearby objects that may be reflecting the infrared light.
If you will allow us, we'd like to delve deeper into the reason that may be causing the video quality issue and be able to provide you with a better experience. You can always contact our support team via the Google Nest help page: https://support.google.com/googlenest/gethelp
2K4K Posted
Great Cameras! The battery operated ones are easy to install yourself!
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
Will Posted
Wyze makes a better camera for $30. I have contacted Google, and they want me to pay for a new one. Nest before Google was better and would send me a new one for free. Battery life is bad, camera is never on and Google has no answers.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
Posted
Hello there, Will. Thanks for leaving feedback about the Nest Cam (battery). We’re sorry to hear your experience has not been ideal. We’ll share this information with the right team to work on improving our products and services, including how we handle customer concerns with accuracy and efficiency. Meanwhile, we’d like to have another chance to help you, and we encourage you to share with us your recent case number so we can continue our investigation here: https://support.google.com/googlenest/gethelp
Matt Posted
Fits in with our existing adt and Google home system perfectly.
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
DAra Posted
Works great. Peace of mind my family is more protected. We can monitor when away from home.
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
PaxtonS Posted
I do not recommend these. Just get eufy cameras!!!
This review is from Google - Nest Cam 3 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
Posted
Hey there, PaxtonS. We’re sorry to hear the Nest Cam (Battery) wasn’t quite what you expected. You’re experience is important to us we’d like to hear more from you — when you get a second, here’s a survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
BrendaW Posted
I can watch both systems my doorbell System my system over the garage
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow