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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2727 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,727 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cameras! Best Buy is quick to deliver! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    No complaints bulletproof cam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time nest camera user here since 2016. I’ve never had one issue with these cameras and I find the pricing for the service to be very reasonable.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Manufactured Defect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't stay charged. Third one I've purchased with same results.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, GerrardL. Sorry you’re having trouble with battery life on the Nest Cam (Battery). Battery consumption will depend on factors including activity, temperature, and selected camera settings. On average here’s how long the battery will last on a single charge:

      Busy - About 1 month battery life (about 25 - 30 recorded events per day)
      Typical - About 2.5 months battery life (about 13 - 16 recorded events per day)
      Quiet - About 6 months battery life (about 2 - 5 recorded events per day)

      Here’s a few tips to conserve battery:
      1. Optimize its video quality.
      2. Shorten the length of time for which events are recorded.
      3. Take longer to begin recording between events.

      We’re just a click away if you need support: https://support.google.com/googlenest/gethelp madebygoogle

  • Cons mentioned:
    App compatibility

    Rated 5 out of 5 stars

    Great camera, high quality, love the lack of wires

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While Google's issues with app compatibility are annoying, I still like this little camera. In the dead of winter, the battery lasted 4 months on a moderately busy street, an outcome which I was very happy with. Looking forward for the Google Home app update that makes it easier to scroll etc but so far no complaints. Worth it for the sale price I paid

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there AlexV, we're glad to hear that you're liking the battery life and the Google Home app for Nest Cam (Battery). We do apologize if the limited support for app compatibility fell short of meeting your needs. We're always on the lookout for ways that will help us keep improving our products and the features we offer, and we'll certainly look into your feedback. For any other support needs you have on Nest Cam (Battery), please consider visiting our help page where you can find a wealth of information about the features of your Google Nest device. Additionally, you may also speak or chat to any of our support team on the same page and you may reach out to us here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nest outdoor camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should I have the power cord attached all the time so I have constant recording , cause if you don’t plug in the power cable you only get clips when something happens, time will tell how the camera holds up outside picture quality is ok, could be better , wish it would track movement and zoom in by its self

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safe at home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Setup was weird but got better.would recommend to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nest is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my fair share or outdoor cameras. The nest camera doesn’t miss anything. Great video quality. Plan on buying another!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and quality pictures and video. Long lasting battery between charges. Good purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Google always impresses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! As advertised. Google never seizes to amaze me

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    New nest camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera, easy to install. Only works with Google home, not Nest app

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Indoor/outdoor camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Works great Would recommend. Works great with app

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nest cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera so worth the price. Helps me feel safe at home

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to setup as well install both indoors and outdoors

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Camera issues

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using at assisted living facility. Having some issues with connection and playback. Not sure if it’s just the connection or camera ability to connect well.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey SusanK, Thanks for the review
      It sounds frustrating to have issues with your video calls at the assisted living facility
      please contact us at this link, let's find a solution: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replaced old Nest Cam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera was easy to install and the new cord is so much better then the old cam with the USB to power converter. I love how it has the battery so if it's plugged in and you loose power it may still work providing your internet is still up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    It good to see whats happening anywhere you are

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great ,but a real pain to setup if you dont have ready electrical outlets or make a mistake setting up or your WIFI is weak , otherwise pics are clear and the alerts are nice, too see if someone is at your door or in your yard, or you get a delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good but expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cameras but subscription prices are high for nest aware

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video looks good, easy to set up. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Used for added security monitoring for home.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install . Works like a charm. Probably going to get 2 more

    I would recommend this to a friend
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