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Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 578 Showing 11,541-11,560 of 16,026 reviews
  • Rated 5 out of 5 stars

    works well and must have items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Nest thermosat from Best Buy two weeks ago. Now I can control my house temp. with my mobile phone through Nest thermostat. I don't need to access to the panel on the wall which is in downstaire.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat, a little quirky at times.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this piece of technology! The remote functionality is awesome, but only 4 stars for the occasional “offline” readings. There are times where this will report WiFi offline, but thermostat says it’s connected.. so the app is quirky..? Overall I love it, it’s a beautiful screen too! 4.5 stars! Oh, and works great with Google Home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wanna Save $

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with saved points and gift cards , has to many features to list , user friendly, fun to manipulate, in 1 month of use it has saved us 34 $ . McLuvnit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like having an energy saver buddy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is technology at work for you. It learns your habits and provides you with a very comfortable environment. You can monitor along with your other home sensing tools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moving into the future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter and her family. Sent them all the information on the many things that the nest does. They have been wanting one and reading up on the nest I know they will be excited to put in in their home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We head to AZ in the winters and do not know what we would do without out Nest. So easy to control and see what’s going on with our temperature with their app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TherMostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thermostat so far. I couldnt be happier with this new thermostat. It is easy to use and the looks of It are very pleasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a thermostat from the dinosaur era, Nest is top of the line---it even works with my Nest smoke and CO2 detector to shut the gas off to the furnace if it detects gas---and the app is awesome

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Be very careful with this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest is easy to install and connect to the internet. The documents said that it is compatible with my furnace. Unfortunately, I have had major problems with how it performs. I set the heat to 70 but unfortunately it does not let my furnace run till it hits 70 it will cycle off and it takes hours, if ever, to reach the set temperature. I have call Nest and they have told me that some users are having this issue, but have not been given an acceptable solution. So needless to say I have been spending most of the winter freezing my A.. off in my own home. So the conclusion is I wasted $250 dollars and much time on this Nest.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    State of the Art

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not your Momma's thermostat. I love it. If I forget to lower the heat when leaving, I can use my app. Downside, it doesn't work well with Vivint Alarm. I like how the thermostat actually learns your pattern to program itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice thermostat!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Love to control it through my phone. East to install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good & Smart

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product but I am having issues connecting it to my home heating system. Giving me code e74.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there KIKI, thanks for letting us know about the issue you are having with the Nest Learning Thermostat and your heating system. A code E74 indicates a no power problem from the power wire (Rh) of your heating system.

      Here are some troubleshooting steps you can try out to see if it might be helpful with the issue:
      - Ensure that your heating system is fully compatible with the Nest Learning Thermostat by using the Compatibility Checker tool here: https://support.google.com/googlenest/answer/9246656
      - Make sure the power to your system is on. The power switch will usually be in your breaker box or fuse box, but in some homes it will look like a light switch near the heating or cooling equipment.
      - Check that the wires from your heating system are inserted correctly in the thermostat.
      - If you’ve completed all the troubleshooting steps above and your thermostat still isn’t working correctly, we recommend contacting a Nest certified Pro technician for more help.

      You may also contact our support team if you need further guidance. Simply visit the Google Nest help page to reach out to us using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really makes a difference and makes like easier. I have saved money on my electric and gas bill with these, comparing them to other programmable thermostats I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t have a nest thermostat, give it a go! This thing comes handy in the hot Texas months because it monitors your use and makes adjustments as necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for remote management

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gr8 product. Very reliable. Make sure to check if all wiring in your current setup will allow using this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good concept. Too bad my LG mini split a/c can't communicate with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Decent Thermostat

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest 3rd Generation Thermostat is an overall decent product. I think that the thermostat mode setting could be improved. You must clear your scheduled programming if you want to run an a/c continously or on automatic mode all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install, easier to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Nest! It was very easy to install and came with very clear instructions and little flags to keep track of which wires go where. Creating a schedule either from my phone, the website or the Nest itself was quite straight forward. But my FAVORITE feature is its ability to "know" when I'm home or away based on the home WiFI connection of my phone. Regardless of the schedule, it'll lower the heat when it determines I'm not home. I don't know how long it waits to decide that, but it just works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is to manage the temperture in the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with product. Two thumbs up. Highly recommended.

    I would recommend this to a friend
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