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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 673 Showing 13,441-13,460 of 16,026 reviews
  • Rated 1 out of 5 stars

    No/no

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy came out to install- granted i had AC prior to them showing up with my old thermostat. Guy installed The Nest- no air comes out. Ask why - he don’t know. So wanted to leave immediately- i say NO! Advised him to put my old thermostat back in as its work fine which he did and guess what NO AIR!! The installer said he don’t know whats the problem and he not an A/C man. I was disappointed & told him to leave my home. Now i am in the freaken Hot house for over four hours until a real air condition installer comes out. The guy had no problem installing my new NEST - costs me money but its in. With that being said i would only used Best Buy for TV setup!! The Nest itself works fine!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the weather is in your hands

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the weather is in your hands.....now is in my hands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This definitely saves you money! Takes a bit to learn your routines but overall a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love this Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to view, lots of features. I have two of them for my two units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the money I will save on enerhy costs, this Nest will pay for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this thermostat so far, having had it about a month. While we are disappointed there are not more configuration options than the are as far as what is shown up close, it is a pretty device that is miles beyond the standard non-smart thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for new home owners

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this and it made my life easier and saved money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for any house. I love it and would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must say that works to perfection, took only a couple of days to sort itself and remember when to lower and raise the temperature. Installation was pretty simple, took about 10 mins, the longer part was making sure the cables were right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is easy to use

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Nest. It’s great that we can change the temperature from an app on our phone and that we can create schedules. We save money and even get a credit from our utilities for using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps you learn to shave your electric bill down and also works with Xfinity Home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat is keeping house and excellent cool conditions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is well worth the money I spent. Can use your phone app also. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and phone gives you total control with instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great info and customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone customer support from Nest. Knowledgeable Best Buy staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NEST works great! Easy to install! And u can access it from ur phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any issues with this but if you have a wife be warned........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, operate and program. So far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a great sale price and great rebate from Com-Ed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience of this item. Great for saving on energy.

    I would recommend this to a friend
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