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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 679 Showing 13,561-13,580 of 16,026 reviews
  • Rated 5 out of 5 stars

    Awesome Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the auto scheduling feature that learns when you're home or away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps money in my pocket!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought my first home and the electric bill was horrific because I would always forget to turn up the AC before I left the house. So I did some research and found the Nest to be rated the best and BB had a deal going on so I splurged and I have no regrets. The first month of having it saved me $70 on my bill because it tracks your phone. Every time I leave the house it knows and it turns up the AC. When I get home it starts to run its normal schedule. Very convenient. Also, the free Google home mini that came with it can control it. My thermostat is upstairs and we rarely go up there so having the ability to control it via the app or google home mini from downstairs is great. In 3 months time this thermostat should pay for itself and it looks great too. I look forward to the money savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat especially in combination with other nest devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my son and daughter-in-law’s new house I need one

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It failed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the nest thermostat and it worked fine and saved me money on my air conditioning bills for a year. Now it is failing. I keeps setting the temperature back to 60 degrees or 70 degrees all by itself. The outside temperature here in Gilbert is about 65 at night and 91 in the daytime. I thought it was supposed to allow the air conditioner to go up to the set 81 degrees when we are not home and set to 76 when we are home. Overnight and random times during the day it does not allow the temperature to go up but goes down 10 to 15 degrees. I am waiting for my next electric bill. I called and they had me clear all the memory setting. That doesn't work. It started doing it again within 12 hours. I must call again and if They dont send me a new unit for free, I will remove it and send it back. Bust buy costomers I reccomend you wait to buy a nest thermostat until this matter is resolved. My electric bill has ........?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. We have peak hours so it's easy to set the thermostat to accommodate those hours. The nest has helped us save on our energy bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like a great product just couldn't get it to work for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product quick acces does it save $$$ yes either when your home or away.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wifi

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to use like being able to control with my phone. My issue is I haven’t had it a year and now it keeps losing the WiFi connection and shutting down

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic thermostat works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this to anyone looking for new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it remembers my ttempatures and when I get home from work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Sauce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item! Making my home a smart home has never been easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for second-home awesome to be able to turn the AC on before I arrive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat so much. It’s a great product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to return

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes three wires I only had two so I returned it. Could well have been fine but never installed

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how this thing works. Not satisfied how it is detecting when I am not home, it seems to work some of the time and not others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convience...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another example of technology making functions more versatile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started off with another brand and had so much trouble with set up, switched it for nest and had a much easier time, did have to call support but they were so helpful and friendly and quickly got us up and running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price and product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Sometimes the learning can be a little too good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very helpful and useful completing my home entertainment system

    I would recommend this to a friend
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