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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 689 Showing 13,761-13,780 of 16,026 reviews
  • Rated 5 out of 5 stars

    Excellent smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this product from Nest

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has mind of it's own at times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes adjusts the temparature even when we don't want it to. We have it set to a schedule but it will sometimes ignore the schedule.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed more help getting this set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We even used an HVAC company and they had some difficulty getting it set up. Had no idea that we would need a common wire...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me avoid running coax cables throughout the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Savings are worth the price. I would highly recommend the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money,Great Product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new thermostat and I like how this response to my I phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not easy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok, i think it kind of of has a mind of its own and can be tricky

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for sharing your feedback with us, and we’re sorry to hear that your experience with using the Nest Learning Thermostat is not ideal.

      Nest thermostat changes its temperature automatically due to some factors like schedule, learned habits (auto schedule), and Home/Away Assist which makes your thermostat go to ECO mode. You have an option to use it as a traditional programmable thermostat, and you can manually set the temperature and create your schedules for the thermostat to follow. Besides turning off the Auto Schedule feature, we also suggest turning off your Home/Assist, and clearing the existing schedules by selecting Settings > Reset > Schedule > Reset again.

      If additional help is still required after the simple steps above, we'd be happy to assist you further and investigate the reasons behind this issue. Please visit us anytime and we'll figure out a way to help improve your experience here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more changing schedule and forgetting to change it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade from 1st gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice upgrade from the 1st generation nest but I don't feel it is worth the price to upgrade if you own the 1st or 2nd generation Nest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It pays for itself and more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also helps lower energy bills! And in turn helps the environment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This product is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny and I think this will pay for itself in a year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Thermostate

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I don't have to get out of bed to adjust the temperature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect thermostat with an easy to use interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Recommended I would buy it again.....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my 2 yr old Nest Thermostat as it had an issue. The tech who came to trouble shoot our HVAC system after pains taking trouble shooting determined that the Nest thermostat had an electronic issue. Had to be replaced. He installed the new one and have my fingers crossed that it doesn’t break in a couple of years! The customer service at Nest is by far the worst I’ve experienced period.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps save money for the times when I'm away from home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful and handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives details other thermostats don't, also gives suggestions on fixes and is great at handling changes from other devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest is top notch. I would and will be purchasing again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase and set-up. Great overall experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I am able to view my temperature any time .

    I would recommend this to a friend
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