Customer Ratings & Reviews

This little device is awesome! It makes life so convenient especially at night

Nest Thermostat has been around for 3 generations and I highly recommend one if you or your family isn't home during the day. Very efficient towards the monthly energy bill.

We loved our first nest so much that after leaving it at our last house we had to replace ours and purchase one for my mom. The regulated thermostat made a big difference in on power bill.

We love our Nest Thermostat. It takes about 30 days to start actually seeing results in your energy bill because it will record the average movement around it and adjust as need it.

I've had the Nest 2nd Gen for almost 4 years and the 3rd generation model includes all the features I loved about my old Nest and delivers a flawless update in style and reliability.

I suppose this would be great if mine worked. Nest customer support was dookie.

I love the nest. I am a person who loves to keep his coins. So I'm glad I purchased this because it helps me control my energy usage and help me keep my coins on a monthly basis.

The worst product I have ever had. No customer support, no one to reach since it stopped working. We bought it a year ago and we are so disappointed with it. It stopped working, cannot find any network around it, not the house and not any....we cannot work it from our phones anymore and need to go down or up all the time to change temp. How can it be? Such a defect product? And no one to talk to

This nest thermostat is the best purchased that I have made in my home yet! It has saved me big bucks during the home entire time I have had this device. A really nice interface also

Everyone should have one in their home. You can get a instant rebate from gas and electric company and there is additional savings as well.

Nest being a round thermostat replacing a rectangular one doesn't work very well.

We purchased this thermostat for our newly remodeled home. We love the ability to program based on our habits. Intuitive user interface. Works with Alexa too!

You can control with a small phone . We like how it’s a learning thermostat

Wish it had a manual mode and didn't always change the temp on you.

Gas furnace seems to be running less, AC will have to wait till spring. Has been online for a month have not received first bill to start comparing energy usage.

Easy to access and control through my iphone. It keeps track of how much the a/c system is being used each day. Easy to program without ready instructions. I did the install myself.

The WIFI of theNEST Thermostat is not working. It's been 2 months and I still did not get the replacement of the device which was promised by Google. Case ID 3-3686000036254. In this winter season, the thermostat is such an important device and it is not working for several months. But no response from Google. What a pathetic service!!!

Best Buy installed 2 TVs, Sonos Arc, Refrigerator, W&D, and 3 Nest. As recommended, got the Total Tech Membership. All was great until the Nest were installed (TV and appliance installers were great! Nest installer Ralph damaged 2 of my 3 units. They are not working, period! We are now waiting until Wed to get the 2 units repaired. 5 days it will be without AC in 66% of my brand new house. My wife and I are very mad! If you are installing Nest and Ralph shows up, tell him you changed your mind. Trust me. He has no clue what he is doing!

So far so good, app is confusing though. Can't adjust through my phone yet

So, buying a smart thermostat is for the convenience of being able to use an app anywhere to control the device. Unfortunately the app is offline more than it is online. On tech support they act like it's a new problem, but if you google this problem, it's all over the place. They cant figure out the problem after many calls and even replacement, just in case it was faulty. Even tech support for my router couldnt solve the problem. Now I have a 150.00 paperweight.