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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 785 Showing 15,681-15,700 of 16,026 reviews
  • Rated 1 out of 5 stars

    Mind of it own

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been messing with this for a week and it’s never consistent.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Works about every other week . System has glitches

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works on and off. System has glitches. Does not capture everything needed to run ac

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not HomeKit Compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has an Apple app, but doesn't integrate with Apple's HomeKit system. Will be returning

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear that the Nest Learning Thermostat won't work out for you due to its lack of HomeKit compatibility. Please keep in mind now that we've joined with Google we will continue to improve Nest devices and strengthen the connections between Nest and third party services. Nest

  • Rated 1 out of 5 stars

    problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ran hot instead of cool--wiring may have been wrong but could not correct.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dumb thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It literally tore up 1 month after the 2 year warranty expired.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be great but does not work with my system at all

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thank you for sending in your feedback. We're sorry to learn that your Nest Learning Thermostat doesn't work with your system at all. If you still have the device with you, we'd like to take a better look at your system and confirm the compatibility and if it's still possible to work with your thermostat. Please reach out to our support specialists and contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Whoa this sucker is hot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the idea of this little stat but it is not as intuitive as I thought it would be. I would return it if I could.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works Flawlessly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, stylish, available in multiple colors, and works flawlessly... what else can you ask for? Been using two Nest Gen 1 Thermostats since they were introduced, so when we purchased a new home, we naturally went with another Nest. Easy setup / installation and the new room sensors work like a dream. Highly recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest is not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confusing to program. Keep getting error message even though everything looks attached and seems to be working

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overrated! Not worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is too smart for its own good. You can a more effective smart thermostat for much less money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nest Learning

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 month in and it will not connect to any WiFi. Power keeps going off..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing but problems with this thermostat since I have bought and am trying to get a refund now

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nest not a good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complicated setup for multi zone applications. Expensive

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Learning curve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want my furnace fan on 24/7. I don’t like to be setting it every 12 hours!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great, the only issue I've had is that if my wifi goes down, the a/c does not operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy. Simple. Great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my first house this year, it was originally built in 1949 and still had what was probably the original mercury-bulb analog thermostat installed. I was nervous about whether or not something as advanced as a Nest (or any other programmable thermostat) would even be able to work on this system because of how dated it was. I read several online reviews and even watched a few Youtube videos on how the Nest itself worked and how the install went. To my pleasant surprise, the install was incredibly simple--took about 15 minutes and the Nest packaging came with a universal screwdriver (which I've used since) as well as labels for wiring. I've had the thermostat now for about a month, and it's pretty much learned when I'm home and away for work. I don't know how much the thermostat saves me on my energy bill because it was one of the first things I replaced before I even moved in. The only con is the price tag. $250 is a lot for a thermostat. But I got an energy rebate from my electrical utility, which helped a little bit, and I'm sure the cost will make up for itself in the long run. It's definitely a great-get.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impossible to install, tech support was completely unhelpful. Wish I had never bought it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Works until warranty

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great with a few glitches from ECO setting until right before warranty ended, Stopped heating and blows cold air. Had it checked by HVAC specialist says it was Nest. Buying an Ecobee not dealing with after warranty blues from Google.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having problems with the Nest E. If problems solved will re purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Issues with it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the nest and it kept restarting for no reason

    I would recommend this to a friend
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