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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers frequently mention that this thermostat is exceptionally easy to use, performs reliably, and offers convenient remote control capabilities via smartphone. Users also appreciate the straightforward installation process, the elegant design, and the ability to maintain connectivity from anywhere. While the product is highly regarded, some customers advise checking compatibility requirements carefully before purchase and have noted concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 16,031 reviews
  • Rated 5 out of 5 stars

    Great investment

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, my husband had this installed and up and running in less than an hour, which was easy to do by following the instructions. One of our favorite features is the fact that we can monitor and control it from our phones so no more jumping out of bed if we are too hot or too cold. One of our sons likes to crank the heat in the winter and now he can't do that anymore with the lock feature. The history feature is also nice so we can adjust one way or the other for energy efficiency. Thrilled we made this investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Still learning new things about the operation of the unit. Easy installation. Very classy look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product,

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had it quite long enough yet to speak on its energy saving abilities, but overall it was very easy to install without professional help and it is very simple and intuitive to use. Being able to control your home's thermostat from away from the house provides peace of mind and very useful functionality that you will no longer want to live without! It functions very well with the rest of our Google Smart home ecosystem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to install and setup. Works great and lets me control temperature and settings remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest 3rd generation thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these because my son has 2 systems in his house, and they was his Christmas present. Since he has the heat pump system X 2 we was not sure how to install them because of the wiring and set up needed. He had a trained tech come and with 2 guys doing it the whole job took less than 45 minutes start to finish and they are working great. So if you are working on making your home a smart home they are worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium build...Well designed interface...Easy do-it-yourself installation... Beautiful looks (imo)... Excellent customer service...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest is an awesome thermostat. It was super easy to install with clear instructions and it contained everything needed, even to cover up an existing thermostat. It is so nice to have my thermostat connected to my smartphone and my electric company even gave me a rebate to offset some of the cost. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're really happy with our Nest thermostat. It was easy to install and works beautifully either at the unit or from my phone. Easier to set and operate than any other thermostat I've ever had -- and helps us be much more efficient with our energy consumption.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google Nest learning smart wifi thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall excellent product. Works great. Love that I can be anywhere and turn my Heat/AC on/off. I can keep it set low to save on fuel when I'm not home and then turn it up when I'm on my way home. A lot of programmable thermostats you just set the times and temps you want and when you want. At least with this I can adjust it and not have to change my schedules. I love the eco feature that if it senses no one is home it kicks down to 50 degrees which is great if you forget to change it. Lots of other cool features as well. The only thing I dont like is for some reason, I'll wake up every once in a while and it will be pumping out 70 degrees when it's set to 60.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation! Love the way it looks. Easy to install and easy to use. Great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and install. Plus it looks nice and clean on the wall....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to control the temp from a distance. It was very easy to install, took me less than 20 minutes. Looks good on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3rd generation Google nest thermostats look super cool and easy to use! Easy to install as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New technology is Great. lol

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat works great and very easy to use. I was changing a 31 year old thermostat so anything would be better than what I had but this has been a pleasant surprise to see how easy it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat. It is easy to use and quick. You can adjust it from your phone as well. The only downside is that it doesn't have a removable battery. My unit wasnt getting enough electricity to maintain the battery and after a year it killed the battery and stopped working. I bought another nest and ran an extra wire to keep it charged and it has been flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Choice

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE the ability the NEST app has to allow me to change the temperature from my phone anywhere I want. It is fantastic to cool the house before I get home, and walk into a nice, cooled home. It works well with Siri and Google Mini. It starts to lean the habits of my family, and then create a schedule for cooling the house according to what we usually like. It even can recognize if we are in the house, and if we aren't it will turn on "eco mode". Yes it is pricey, but I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a dual zone setup (only 1 outside unit) - and they still work as they should. Temps have been nice and very easy to see and use (no more high/low temp settings). Being able to control them via the phone is nice as well. May get some more Nest products (like the doorbell). I had it installed and set-up by Best Buy squad as well - a bit pricey for what it entails, but worth the money so that i didn't have to hassle with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really fabulous thermostat. Bought two !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting a Nest thermostat for a few years but the previous reviews weren't that great a few years ago when it came out. I finally broke down and got one and really loved it. I thought I'd need to hire an electrician but it was really simple to install it myself. It comes with everything you need in the box. I waited a week after installing it to make sure everything worked well and it was perfect. So perfect that I bought another for my downstairs thermostat and it's working perfectly as well. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think this is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After moving to a new home and watching my FPL bills rise for a while I vowed to change all of that in 2018. After comparing it to other competitors I was hooked on this one due to the ease of installation and the good reviews. Also it was 50$ off the regular price and it came with a free Google Home Mini. Do not be intimidated to install this on your own it's not hard. The instructions it comes with and YouTube to be on the safe side did it for me. Before installing please make sure to shut your homes power panel breaker prior to uninstalling the old thermostat and installing the Nest (be safe). Take a picture of the way the wires were installed on your old thermostat prior to uninstalling. In doing so this will ensure that your connections are connected correctly. Test your wires one more time prior to uninstalling to make sure no power is running (avoid being shocked or damaging anything). I did not use/install the base-plate because I wanted a modern, sleek, and clean look. The stainless steel dial is very smooth and allows you to navigate through the settings with ease. It takes the Nest a couple of days to remember what temperatures you like when you are home and at what times you are home. After a couple of days Nest will ask you if you want it to automatically go into "Away Mode" when it senses you are not home (you decide opt in or opt out - I opted in). I recommend opting in to "Away Mode" for better energy savings. You can control when you are home and when you are away during those few days or if you opt out of "Away Mode" then you control it all. Smartphone application is free and easy to use. The new "Far-Sight" feature is awesome and can catch me at approximately 10 feet away even in the dark. When Nest detects any motion it will illuminate with what the current temperature is. This is how it can tell if you are home or not and can automatically place itself in "Away Mode" for energy savings. Being able to control everything from the application on my smartphone itself is so awesome (fan, cooling/heating mode, humidity level, away/home mode, set a schedule, history, etc.). Nest will remind you when you should change your air filters on your furnace because it can base it upon how many times it turns on and off. Significant drop in energy consumption can be seen on my gas bill after month 1. Due to this my father purchased the item as well and has no complaints thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat is nice. It connected quick and installed easy. Doing a great job at adjusting the thermostat Ute to save money.

    I would recommend this to a friend
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