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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1470 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the Nest Wifi Pro 6e AXE5400 Mesh Router's ease of use, setup, coverage, range, performance, and signal strength. Many appreciate the fast and simple setup process and the excellent coverage throughout their homes. However, some customers report connectivity issues and find the price to be relatively high. A few users also experienced compatibility problems with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,470 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product couldn't be more perfect for our needs. We use google home for our small business and these nests allow us to expand out network around the property when holding ticketed events on our outside stage and when we sell merch outside.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great mesh system.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this system to take advantage of the high speed internet in our area as well as the control functions provided by Google Home. Setup was a breeze. If you purchase, look for the outlet hanger accessories. These allow easy mounting and clean looking installation. 3 units were used and my home has great coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Wifi router capable of mesh network

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up but requires google app. Limited ethernet ports. Good range

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, helios025. Thanks for taking the time to post a review about the Nest Wifi Pro. Our goal is to provide a great user-experience, and your feedback helps us better understand our customers’ preferences and needs.

      Using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices. A single place to set up, manage, automate, and control your home, including devices from other brands.You'll be able to do things like update your network settings, manage parental controls, and run speed tests in the Google Home app. After you add your Wifi devices and settings to the Google Home app, the app will allow you to use the Google Assistant to do things like pause Wi-Fi, check your internet speed, and show your guest Wi-Fi password on Nest displays. You can also add a point to your existing network. Learn more using this link: https://support.google.com/googlenest/answer/9547597

      If you find yourself in need to add LAN ports, having a switch will allow you to expand your networking system with additional Ethernet ports, which enables you to hardwire more devices to your network.

      For other concerns, please let us know by visiting us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Extends signal. Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be doing the job. Wish instructions would've been clearer that after installing, one should deactivate the internet service provider's wifi router as they compete with each other. The Nest router plugged into the ISP's router BECOMES the WiFi router. Wished it were less expensive...

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Would Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helped boost my coverage. Was having issues with WiFi going through the walls where my Heater was due to all the metal and interferance. I bought this product and have great WiFi coverage since.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Thank you! Thank you ! Thank you ! For this amazi.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Really solved my range problem and speed is over 400 MBPS for a 500 MBPS connection. Easy to hide and so many devices can be connected now, no problem with my kids devices and helps with their School homework without connection dropping. I thank the engineers who created this product.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Mesh Networks Are The Only Option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic mesh network. Upgraded from a first generation eero and it lives up to the expectations. Very easy to setup, easy to use features. Easily covers two stories and a basement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far it's been good not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having switched from Nest's previous generation mesh wifi system I first thought this would be easy. Well some parts were but i had to manually reset and reprogram my home security system which is also Nest products which I thought this could be an easy programmable fix that updates all Google products to the new network. The signal strength seems like it is working better, which is the primary factor of my decision to buy the updated version but I still feel like devices are struggling to connect in my home but I made some changes to see if that works out.oh and the fact that I lose out on the speaker from the previous generation is almost enough to give this product a 3 star rating but I'll leave that bias in the comments bc you might not be transitioning from the same product as me.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy Setup works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one that I have purchased. I only had one and while the signal was okay in places in and around my house, I knew it could be better. Setup only took a few clicks through the google home app. Once setup the app knew right away that this was a connection to my other google mesh router. It was very easy to get working properly! I have this one on the opposite side of my house from the other router. The signal is strong and download and upload speeds are strong. I had a prior mesh network from another brand (paid a lot for it) and it was horrible. The hand off between the different mesh routers lacked and I had slower and unstable connections. This one is totally different and works as a mesh network should. I know these are a little expensive, but they really do work great, and I'm not upset about paying for the cost of two to have my home/garage and yard covered with a strong signal.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy Install, Easy to Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mesh Network that Just Works. The setup was simple and using these with my Google Fiber I'm pulling download times of 968mbs and uploads around 944mbs. Fantastic. Just one could actually cover most of my home, but I have one upstairs and one downstairs just to be sure. I get wifi around 10 yards out of the back door.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 4 out of 5 stars

    Great budget friendly mesh network

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid mesh network router, my Wi-Fi reaches half way down my block. No longer have any dead spots in my house, it easily covers my 5k sqft house. Very easy to setup took me about 5 minutes and my network was up and running

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Range is crazy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely what i needed!! I was having problems with range, now im getting signal all the way in the back yard! The wifi mesh system works great, and works seamless with the google app!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and kudos to Best Buy for doing such a hood job with there open box items

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Google Wait Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ! It was a bit more than I wanted to spend on a unit, but I’m glad I got it. Set up was pretty easy too…. I also recommend if you don’t get full strength to move the unit around the room because it definitely made a difference in 20 feet and one particular room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, great speed, and great reliability

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good Mesh missing a little for greatness.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid mesh system. I had the old one which had speakers attached. These do not seem to have that, but faster has faster speeds. The range on the newer wifi signals are weaker.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 4 out of 5 stars

    Good Product! Good Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: easy install and minimal fuss. So far seems to be stable and provide good coverage Con: minimal options for advanced customization. Lack of usb port also means you cannot hang an external drive for TimeMachine backups

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great coverage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage in a two story house. Was able to connect all wireless devices with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Setup

    Rated 5 out of 5 stars

    2 thumbs up

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent choice for replacing my older Apple base stations. The price seemed justified, considering I plan to use these for many years. They provide ample coverage for a single-family home of 1500 sq ft, including the backyard, without any issues. Simple setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy But Pricey . . .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install . . . but pricey . . . easy to install . . . but pricey . . . easy to install . . . but pricey . . .

    I would recommend this to a friend
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