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Customer Ratings & Reviews

Your price for this item is $1,079.99

Customer reviews

Rating 4.4 out of 5 stars with 66 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are pleased with the Pixel 4 XL 128GB's camera quality and battery life, with many praising the amazing picture quality and long-lasting battery. The large, smooth screen also receives positive feedback, along with its ease of use. A common concern, however, is the lack of expandable storage options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-66 of 66 reviews
  • Rated 2 out of 5 stars

    Loved it first, but...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved this phone for the first four months or so that I owned it. Then out of the blue, I stopped getting notifications for text messages. Double checked that my settings were correct (they were) and eventually decided to do a factory reset and start over. That fixed the problem ...for a week! And then the notifications stopped again. I don't know if this an issue for Pixel specifically or Android in general (this is my first Android phone after 14 years of iPhone) but I've searched online and can't find a solution. I've now had to switch to a different, CLUNKIER message app. Not happy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Smooth Display

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is just simply smooth and and that's a blessing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super great phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the phone first day it came out and its a get phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Long delay in getting the phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the Pixel 4 XL on Christmas eve with an expected delivery date the first week in Jan. It did not arrive and a message says it's delayed. However, it is still being sold to unsuspecting customers as being delivered "FREE Shipping: Get it by..." Checking daily this gets pushed back almost daily. My suggestion is if they don't have it in store don't order it expecting a timely shipment. I have yet to receive my phone. It's been over a month. I will wait as I purchased it also to take advantage of a low rate with Sprint. It's no longer offered.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't know

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still waiting for the phone, it has been around four weeks since they screwed up my last order of the same phone. I wonder if they have the phone. Will update when I actually get the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Screen and camera!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Pixel line of phones. I have had a Pixel, Pixel 2 xl, Pixel 3 xl and now I am the proud owner of the Pixel 4 xl. These phones have no bloat software and Google does a great job with updates.

    I would recommend this to a friend
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