Customer Ratings & Reviews

Coming from a Google pixel 6. The device is a similar size. In this case smaller is better for smaller hands. The camera takes very good photos which is why you would buy a phone like this. The zoom is not as powerful as an s24 but there's not nearly as much Samsung bloat. The device runs well not too different from the pixel 6 but still an incremental improvement. Will it be too different from another pixel only a year or two old? No but I've coming from a 6 or earlier it's a good buy.

Perfect size! I have been an owner of pf the Pixel 5 for a very long time and had been holding off on upgrading since nothing quite matched that form factor. I was long overdue for an upgrade and while this is not as small as the 5, it is fairly close. The camera, screen, battery life and haptics are leaps and bounds ahead of the 5, as I had hoped. I don't plan on using the AI features until they have matured a bit, so my experience of over the last week has been AI-less and I'm still very, very impressed by this phone.

I have been a Google Pixel user since they were Nexus. Each new model surpases the one before, specially the camera. But the new ones are very high tech, and more gorgeous looking. Great screen, long lasting battery, loud sound speakers (stereo) and now with a magnetic charging back (magsafe compatible) Keep them coming this good!

Got the Pixel 9 Pro for a steller deal for just $600. The phone is beyond amazing at this point point, excellent cameras; telephoto, ultrawide, the selfie cam. Performance is also amazing, the haptic feedback also feels amazing. Overall excellent purchase, and this purchase feels even better now that the Pixel 10 Pro has almost similar specs to this one, specially the cameras being the same.

I like it a lot. It's a slight learning curve from Samsung galaxy a phones, but similar enough that I picked it up easily. The camera is great. The only thing I'm not the biggest fan of is the app drawer isn't able to be organized natively. You have to either make a home page that's organized or load a different launcher. Excellent rating for it being an open box item in perfect condition that had a screen protector on it already!

Does everything you’d expect it to do. Awesome feeling phone in the hand, gorgeous screening, stunning camera (especially the front facing one it’s the best I’ve ever used). The problem is at weird points the phone gets ludicrously hot. I open a non-intensive game and after 10 minutes of playing the phone gets to 44 Celsius. Google has got to fix the optimization issues on this processor ASAP.

I upgraded from an 3a and I'm really impressed with the excellent photos, I'm not fond of the Gemini option but I think I've managed to shut that off. There are some other quirky things about this phone. some of them I think are just included in the new operating system. The default setup was backing up the phone into the cloud and deleting the photos on the phone that were over a few days old. I had to figure out how to stop that.. I'm happy now.

Takes a little bit to get used to. But the phone is a great phone. The screen is clear and you can get bright enough. Even in daylights. The camera is phenomenal. The AI is pretty darn good. And there's a ton of features. And 7 years of updates, perfect.

The software on pixel has been always amazing. But the device heats really quick when use it for extensive tasks like taking a lot of photos or gaming. The camera quality is itself good but take about 3 seconds to process each photo. The AI is ok to have but not really useful in day to day tasks. The best part is it comes with free subscription to Gemini Advance for 1 year.

Great compact device coming from the pixel 8 pro which always felt a little too big. I wanted a compact device with flagship specs and this is it.

I have had a variety of phone over the years and this Pixel 9 Pro is the best. It is far superior to Samsung.

I love this phone is amazing, have a really good camera and system process

The device is very good. It feels very good to the touch and feels like a well built device.

I love the phone. I upgraded from a Pixel 4a and this phone as even better photos.

The venerable Pixel line of phones has entered its ninth generation - and this time, Google was keen to offer a model that packs all the features of a typically phablet-sized Pro model into a more modest-sized chassis. The Pixel 9 Pro is a normal-sized, flagship phone that seemingly makes no compromises to meet its reduced dimensions, sharing identical specs to its larger brethren minus the physical screen size. To me that sounds like a perfect device, and indeed, I found almost nothing to fault with this pocket-sized wonder. This is the one to have. - Unboxing & Setup Mimicking other smartphones, Google’s unboxing experience is spartan but organized. A charger, USB-C cable, SIM tool, and a USB-C cable are included alongside a very short quickstart guide. Initial setup is a breeze, especially, if you’re coming from another Android phone. You’ll be prompted to power-on your old phone and connect to the Pixel 9 Pro to transfer your data over either wirelessly or wired - the latter is definitely better for large transfers as the wireless option slowed down significantly after just a few gigabytes of data. Otherwise this worked flawlessly transferring data from a fairly recent Android phone. The remainder of the initial setup sets your Google device and account preferences, including how you want to configure Gemini (an AI-based Google Assistant replacement; the classic assistant is still available), Google Wallet, face unlock, and more preferences. Once setup is complete, apps identified during the data transfer (and any other apps you had downloaded previously) are downloaded from Google Play to update them to the latest version. - Screen & Sound The Pixel 9 Pro packs a gorgeous OLED display with bezels so thin that, if you use any kind of phone case, you might be tricked into thinking there’s none at all. With about a 20:9 aspect ratio and just a small punch out for the front-facing camera (I would’ve liked to see a completely hidden one, but I’m nitpicking), the 495-PPI display can get insanely bright, pushing nearly 3000 nits and making it wonderfully viewable in bright daylight. Colors are of course incredibly vivid while remaining very accurate, and adaptive brightness constantly adjusts to the environment, though it does take an extra moment to adjust when moving into darker places. By default, the Pixel 9 Pro runs at a 120Hz refresh rate, which is dynamically changed as needed to preserve battery life. You can enable 60Hz as a developer option for additional battery life if you prefer, but the high refresh rate makes a difference in just how fast and fluid the phone feels in use, making the most of Google’s latest Tensor processor. The front-facing earpiece speaker and a bottom-facing speaker offer stereo sound, and these speakers get pretty loud with little distortion at high volume. Though the EQ seems tuned for speech, bass reproduction is good when listening to music. There’s no headphone jack, as expected, so you’ll need to use a USB-C headphone adapter (not included) or a Bluetooth device if you want to listen privately. - Performance Google’s Tensor chip, now in its fourth generation, differs from previous iterations by focusing on efficiency and “real-world” performance rather than pure speed. To make up the gap (and to power more on-device AI functions), Google paired the Tensor G4 with a whopping 16GB of RAM, which is only bested by a select handful of gaming-first phones that sacrifice daily usability for game performance. Even so, gaming on this phone is a great experience with high fidelity details, but it does fall short of its competition and can occasionally throttle. Speedy or not, the focus on real-world use has paid off. I’ve been using the phone for about a week and still can’t get over just how immediately responsive everything is. There’s no hesitation or delay switching between apps or any number of browser tabs, and the Pixel 9 Pro seemingly has no limit to how far I can push the device. This is a seamless Android experience - helped immensely by the fact that as a Pixel device there’s no OEM-preinstalled bloatware or OS customizations to contend with. - Camera Google’s work with AI has been integrated into the Camera app on the Pixel 9 range, and while the high quality sensors and optics on the Pixel 9 Pro are fantastic in their own regard, the AI-enabled post-processing makes this phone’s pictures stand out better than with any other flagship phone I’ve seen. Semi-professional grade photos are achievable with little effort, as the app continuously stitches shots together from the phone’s rear cameras and depth sensor, and only saves the result once you press the shutter. The rear cameras feature a 5x optical zoom and the Camera app continues harnessing AI for a super-scaled, up to 30x digital zoom that looks quite a bit better than you’d expect. Though I wasn’t too surprised I could capture great portrait photos and panoramas with minimal distortion, what impressed me is how well the phone does in low-light shots. Night Sight works magic to bring details out of the shadows, and no doubt more AI integration here is helping extrapolate what little data the sensors can read to deliver fantastic results. One area that’s been quite improved from previous Pixels is the front-facing camera, which delivers excellent shots on par with, or arguably better than, their prior flagships’ main cameras. For once you’ll want to freshen yourself up before taking a video call on mobile - it captures that much detail. See the attached photos for examples of the camera’s capabilities - the steeple shot is a particularly good example of how much detail is captured in a 16x combined optical and digital zoom, and the low light shot of a puppeteer comedian was at 5x zoom from a far distance in the crowd, quickly snapped from the hip. Extremely impressive results! - Gemini With AI integration comes Google’s latest upgrade to the classic Google Assistant - Gemini. As an AI skeptic I was hesitant to enable at first, especially as it feeds all of your data into Gemini’s algorithms and integrates across most, if not all Google applications, but after using it for a week I’ve come back very impressed. Gemini integrates seamlessly into the experience and is a much more powerful tool than the classic Google Assistant. With continued conversation enabled (and subscribing to Gemini Advanced), Gemini becomes an all-in-one personal assistant that helps organize your digital life. It has largely the same functionality as Google Assistant but with the ability to use much more natural language when asking it to perform tasks, and generative prompts are useful to push through things like writers’ block - for example, asking Gemini for help coming up with technical interview questions for job candidates was a breeze. Some of Gemini’s most impressive feats come with Google Workspace integration. Gemini is able to search through your email and Google Drive to find conversations, documents, photos, and more by simply describing what the content is, and nearly every time it found the item I was describing without any reference to its name or metadata. Google Workspace is predominantly for business users and such managed accounts, but its capabilities are nonetheless very impressive for both work and personal environments. [Full disclosure: I did not use Gemini or any other AI tools to generate, nor assist in writing or editing, any part of this or any of my reviews posted to Best Buy.] - Battery & Charging Google’s focus on power efficiency for the Pixel 9 generation has absolutely paid off in battery life. Starting from a full charge in the morning, I have never gotten the phone below 50% battery most days - I saw 40% once with heavy use through the day (navigation directions, etc) - and that’s with default screen settings including dynamic brightness and up to 120Hz refresh. I was able to go off-charger from morning to 10pm the next day when I finally got a 5% remaining notification. Impressive stuff. While some may lament the fact that the Pixel 9 Pro uses the older Qi charging standard (maximum 15 W, typically more like 5 W) rather than the updated Qi v2, the USB-C port supports power delivery for 27W rapid charging, which is enough to bring the battery from 0 to 75% in about 30 minutes. The convenience of wireless charging is preferable all the same, and a slower overall charge rate is generally better for a battery long-term, though even as it ages I’m still plenty happy with more than a full day’s usage. Excellent stuff. - Bottom Line A flagship phone with top-line specs in a normal-sized package is all I could ever ask for, and Google’s Pixel 9 Pro delivers exactly that. More than anything, I’m stunned this all fits within the smaller form factor. Sizing down usually means compromising on one or two key specs or features, but the Google phone team has made no sacrifices for people who want a standard-size phone. Better yet, the smaller size comes with a slightly smaller price than the Pixel 9 Pro XL models, lopping $100 off at each storage capacity. I genuinely struggle to find fault with this flagship phone, and though some may balk at the $999 price tag, I don’t think there’s a better pure Android experience out there, and certainly not in a device that fits this well in-hand and in the pocket. Highly recommended!

I got my phone today. I pre-ordered it August 13th for the the trade in promotion and 200 best buy gift card. I received the gift card and hopefully receive full trade in credit when I send my old phone in. So far the new phone is good, only thing I was unhappy about is that Best Buy said it would be delivered 3 days ago. Hopefully this phone works better than the last Pixel 7 I just got last October which had a screen failure, not happy with Google customer service on that one. Wanted to post saying the deal did work and maybe some didn't order correctly.

Phone looks good and works great I have no complaints

One of the best phones I've ever had with very impressive camera quality

Bestbuy offers really nice trade-in deals with Google Products on launch. However, my phone did come poorly packed, better to buy these instore. Large box, ground shipping (slow) phone was bouncing around in the box, expected a lot more for a 1000 dollar phone.

I’ve been using iPhone in the past decade. This year I decide to give android a try. Not bad at all.