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Customer Ratings & Reviews

Your price for this item is $549.99
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Customer reviews

Rating 4.6 out of 5 stars with 216 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are satisfied with the Pixel 9 Pro 256GB (Unlocked), particularly praising its exceptional camera quality, impressive battery life, and smooth performance. Many appreciate the phone's size and elegant design, while others highlight the helpful AI features and user-friendly interface. The ample storage is also a plus for some users. Overall, the positive feedback points to a well-received device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 216 reviews
  • Pros mentioned:
    Battery life, Camera quality, Performance

    Rated 5 out of 5 stars

    Months Later, Still Blown Away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing! I've been using it for the past few months and have been thoroughly impressed. The performance is incredibly smooth, handling everything I throw at it with ease. The camera is a standout feature, capturing stunning photos and videos with rich colors and excellent detail, even in low light. The design is also sleek and modern, making it a pleasure to hold and use. The battery life is also impressive, easily lasting a full day on a single charge. I highly recommend this phone to anyone looking for a top-tier mobile experience.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Performance, Size

    Rated 5 out of 5 stars

    Pixel 9 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone takes great pictures and it's the perfect size. It's awesome to finally have a Pixel that is Pro spec'd and smaller. My main concern was the ability to game and while it doesn't run everything at Max, it's still decent. Heat hasn't been as much as an issue as in previous models as well although I think other popular brands still have better heat management, probably because of Snapdragon chips though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Great device, but not at full price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this on August 13th so my $200 gift-card and enhanced trade-in was honored. The device itself looks great in Obsidian and feels good. Software fluidity is a very noticeable step up from my base Pixel 7. Photos come out wonderful, however portrait mode needs more zoom options and better edge-detection at this price point. Video is acceptable but falls behind the iPhone at least in raw numbers. Video Boost is a crutch, not a feature. The display is top-notch. Brightness and colors are perfect with the 120hz being very smooth (barring the occasional stutter in certain apps). I don't play intensive games so the weaker G4 chip is a non-issue for me, but if you're paying full price without any promotional deals, then I'd be disappointed. Battery is pretty good for me, but any half decent phone would considering my SOT is about 1-2 hours per day so I end up charging this device once every two days. The new modem so far, seems to be faring better. I had to turn off 5G on my Pixel 7, but not with the 9 Pro. The software is my favorite and the main reason I stick to these devices. However, if you are unable to get good trade-in deals or promotions, DO NOT purchase this device for full MSRP. Google charges top dollar, but they opted for the slower and less efficient UFS 3.1 storage, and continue to put in under-powered processors compared to the competition. Maybe the Pixel 10 will change that, but for now, wait for a sale.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Significant Upgrade to Previous Pixel

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Pixel 9 Pro in Rose Quartz is absolutely gorgeous. I bought this phone for my wife and she loved it. The design is great and it's not too big for her hands. I personally use the Pixel 7 Pro. This phone is a significant upgrade to the 7 & 8 Pro. The difference in screen brightness is great. I struggle with my phone in the sun, the 9 Pro doesn't. Battery capacity is great and it doesn't heat up like my 7 Pro. Only gripe I have about the Pixel's is that you still can't create folders in your second screen. I could do that on my $200 Motorola phones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Size

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone! Upgraded from a pixel 6 pro. Love the smaller screen-makes it way easier to hold and use. The cameras are also great, especially the 5x zoom. The screen gets very bright in direct sunlight and the battery life lasts me all day

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    I love the Google Pixel 9 Pro. Highly recommend.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new Google pixel 9 pro. Enhanced camera features, utilizing Gemini and AI features. It's faster, brighter screen, improve battery life, sleek new design and I love the color, rose!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Yet another amazing phone from Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in my Pixel 7 for the 9 Pro and I'm very happy with the purchase. It's incredibly fast and I love using Gemini to automate all my daily tasks. Pixel produces the best camera yet again, love the macro mode. I have attached a picture to compare the black with the grey. Personally I love the black

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Google Pixel to Date and Worth Every Penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google's Pixel 9 Pro revolutionizes mobile photography! Its exceptional camera features, outstanding image quality, and seamless AI integration make it a game-changer. The 50MP primary sensor, 12MP front camera, and Night Sight technology deliver stunning results in various lighting conditions. AI-driven features like Magic Eraser, Photo Unblur, and Super Res Enhance simplify photography. Excellent video recording, portrait mode, and fast autofocus add to its prowess. While battery life and design may not be revolutionary, the camera alone makes it a worthwhile investment. A must-have for photography enthusiasts!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is CRAZYYY! I have also used an Pixel 9 pro XL before buying this, I felt it was a little big for me. So I bought myself an Pixel 9 Pro and this one is amazing. Fits right in the hand. Easy to carry around and too much tech loaded. If you are looking for something that can be more than a mobile for you. Pixel 9 pro the fully loaded AI mobile is your one stop solution. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Pretty good choice from Pixel lineup

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the new pixel . Surprisingly responsive with the new gen of Tensor chipset. Raw android always help me feel that wow feeling . Build quality is also so good . Bright enough in a very sunny day . Stereo speakers are so good to deliver the sound with a nice soft bass. And the last not least, New Google AI

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My best phone ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I quit Apple and it's 15 Pro max and Samsung Galaxy Fold 6 for this beautiful, sleek and eyes pleasing real performing phone. If you are not sure of android phone , try this, you will see what a nice phone this is. Whole heartedly recommend this to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Business owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look and the functional ability to use AI if needed. The camera has amazing ability to capture moving displays and yet they look as if they were sitting still.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Pretty nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are great. Some apps don't like the rounded corners and the display is weird. The biggest problem is that when I have the Bluetooth connected to something, the media constantly pauses

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I like the fotos and the sistem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meant Expectations

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - 411 came from pixel 6 pro Great phone, in the expected ecosystem. Not flipping the selfie camera while recording sucks. Rest is great. Having less bloat feels good. - phone is more gearthy so easier to hold - Gemini advance features is so much better then other Google assistant features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    P9Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    switched from 14 Pro Max to P9Pro. This phone is smooth as butter, excellent battery life so far!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous camera, greater price drop. Win win. Definitely recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just an Okay Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright... let’s be honest. The Pixel 9. A mixed bag... of emotions. Not a bad phone, no... but after months of use, I find myself... not exactly starstruck. The real star—almost a supernova—of this show? The free year of Gemini Advanced. Impressive? Yes. Siri and Apple Intelligence? Left in the dust. But compared to GPT-4o? Gemini still has a bit to learn. It's good—very good—but not quite... interstellar. Brainstorming, summarizing... it gets the job done. Just not at warp speed. Now, the phone itself. The camera... decent. I've captured some nice shots. But nothing... groundbreaking. And the battery life? Ah, there’s the Achilles' heel. Charging more... than I’d like. More... than I should. So, if you seek a phone with AI that's leagues ahead of Apple's but not quite at GPT-4o's level, the Pixel 9 may be... your destination. But if camera quality and battery longevity are top priorities... you may need to explore... new horizons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Member of Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe it gives me a feeling that I never had with any other cell phones before. Actually I have to say thanks to Best Buy and great experience with their services. Go Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google crushed it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a Pixel fan for a long time now and once again Google doesn't disappoint. Pro features in a smaller package shows they listen to their fans! I also have the Pixel Pro fold 2 so it's the best of both worlds over here :)

    I would recommend this to a friend