Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $524.99
Clearance
The comparable value price is $1,799.00

Customer reviews

Rating 4.4 out of 5 stars with 76 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the Pixel Fold 5G 256GB (Unlocked)'s camera quality, large screen size, and long battery life. Many appreciate the innovative design, finding the device's split-screen functionality particularly useful. However, some customers find the phone to be somewhat heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 76 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    google pixel

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    google pixel fold innovative design great performance

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    I really wanted to like the Google Pixel Fold 5G.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the opportunity to use the Google Pixel Fold 5G, and my experience was a mixed bag. While there were aspects of the phone that I absolutely loved, such as its size and material, I encountered some critical issues that ultimately led me to return it. The build quality is commendable, with the premium materials lending a sense of sophistication to the device. However, the euphoria quickly waned due to the device's screen issues. The front screen was a source of constant frustration. It repeatedly failed to display my open apps or spontaneously minimized applications I was using. Another substantial issue I encountered was with the charging port. Initially, when I plugged in the device, it indicated that it was charging. But after a few minutes, it would inexplicably show that it was disconnected and not charging. This inconsistency in charging status left me concerned about the phone's long-term reliability and its ability to stay powered throughout the day. It's disheartening that a device with so much potential and promise falls short in crucial areas. I really wanted to like the Google Pixel Fold 5G, but the persistent issues with the front screen and the charging port ultimately forced me to return it. Google has a great concept with this phone, but it needs significant improvements in execution to compete with other flagship devices in the market.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The Best Fold Phone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Z fold 3 and I had to try the pixel fold really enjoying it one of the best foldable phones I've ever purchased very great battery life when you install the Android 14 beta. If you have a Samsung Zfold try the Google Pixel fold

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good phone needs to stick around.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far some small problems that's all.the phone works great almost as good as my iPhone I'm still using this phone but I'm hoping it turns out to stay a great experience.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone but little heavy and the battery life could be better but overall it’s a nice phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    productivity beast

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is amazing and doesnt get the credit it derserves. the only issues I had was the phone was defective due to issues with the battery. (it was open box) they didnt have another one in stock so I had to get a different phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Makes Things Easy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy app/ website saved me in a pinch! Applying for a Best Buy card was quick and painless, I was approved instantly then was able to shop right then! Picked out my new phone on their easy to navigate webpage and had it shipped right to my front door just a few short days later! Don't hesitate to use Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Unlocked phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super duper awesome phone. Love the fat boy design!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been great for me service phone it's attached to me at all times.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great One

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think is the perfect size. My favorite feature is the split screens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good first attempt, not yet worth the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good first attempt for foldable, unfortunately the chip is outdated, pixel software is excellent. However as a first attempt this phone is missing all the goodies pixel 8 pro has at half the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Phone!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from having an iPhone for the passed 10 years to this Google Pixel Fold and I am very happy with what I got. This phone, in my opinion, has better dimensions compared to the galaxy fold while closed and I love having a mini tablet at the palms of my hands/in my pocket. I have two other friends who got this phone and they also only have great things to say about it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Pixel fold

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is amazing nice design love it games play great on them so do movies

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Pixel Fold over Samsung Fold All Day!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, better than Samsungs fold. Front screen is way more useful than Samsungs.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent features, easy handling n carrying. Camera is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful I really love it It’s way beyond perfection

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Bill Pixel

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful and effective phone. Speed is awesome, camera images are great

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new phone so far, very fast and stylish...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They tried

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was searching for a foldable phone when I came across the pixel fold. When Google says all-day battery life, you will get about 14 hours of light usage. And when you use the inside screen a couple of hours at best. There is no SD card slot, so if you need storage, use higher memory. Do not leave the charging cable in your car. If it gets below freezing, it will break. Bluetooth on this phone is also very finicky. It will disconnect your headphones at random times. I don't know if it's the phone or software, but it will freeze my car's stereo when I play music from time to time. Wireless charging on the phone is extremely slow and on a wired charge it still takes hours. Primarily use this phone to do work on the go it does the job well. Other then having to carry a phone charger and a few issues I feel this phone deserves 2 stars.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi John,

      We really appreciate your feedback, and we're sorry to hear that you're having issues with your Pixel Fold.

      We try to upgrade our battery experiences year-over-year with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.

      To fix battery drain issues please visit: https://goo.gle/BatteryDrain

      If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone but I did have to get a replacement when the inner screen went blank after 1 week.

    No, I would not recommend this to a friend