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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 50 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the Pixelbook Go's excellent battery life and lightweight design. Positive feedback also highlights the high-quality build, including the keyboard and screen, as well as the impressive speakers and touchscreen functionality. Many appreciate its portability and sleek form factor. The ample storage is also a frequently cited advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-50 of 50 reviews
  • Rated 5 out of 5 stars

    Pixelbook go

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. So worth it...other than my camera going out mid-semester!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really good camera at 1080p. Qeek squad very helpful during returns processing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Open Box item with MISSING accessory. *Be Careful*

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the open item, the laptop was in excellent condition but it was missing the charging cable. Some reason an iPhone USB cable was in place of the USB C cable. Contact Best Buy chat, they said to go to the store. The store said to go online. Online again said to go to the store. There's nothing they can do. Open-box is a hit or miss, good luck and be prepared to have missing parts for your item.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi JackFlash, thanks for the feedback and for bringing this to our attention. We’re sorry to learn that you came across this issue with your Pixelbook Go. If your product came damaged or with missing equipment, we normally suggest contacting your retailer, depending on how the device was purchased (online or from a physical store). And if you have concerns about the features and performance of your Pixelbook Go, you can contact us anytime here: https://support.google.com/pixelbook/gethelp madebygoogle

  • Rated 2 out of 5 stars

    Does not support spell check

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a good choice to use for business. Get a windows based laptop if you use M365.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, thanks for sharing your review with us about the Pixel Go, and it’s unfortunate to learn that it didn’t meet your expectations. We appreciate your input as it helps us better understand our customers’ preferences and needs, and we’ll share it along with the right team to work on improving our products and services.

      We’d also like to learn more on how we can improve your experience, and if you’re willing to share more about your challenges with using the Pixelbook Go, you’re more than welcome to visit us anytime here: https://support.google.com/pixelbook/gethelp madebygoogle

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Mostly Pros, One Con

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device, really easy to use for work and personal business. The touchscreen feature is awesome, I have to remember when I'm not using my personal computer, that the touchscreen feature is not on all of my devices. The only gripe was when I had an issue of water getting onto the device and bringing it to bestbuy, I was not able to get it fixed and their policy changed at the time in terms of tech support, also learning that they could just fix it, i had to replace the entire device (there are not replacement parts) with an outside service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    suddenly dead

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It suddenly died after less than 2 months. I thought the dell xps was the worst machine I'd ever had, but this tops it.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Laura, thanks for taking the time to share your review. It's unfortunate to hear that you encountered such an issue with your Pixelbook Go. We understand how frustrating it is to have a device fail in less than 2 months. We’re here to help.

      Your Pixelbook Go comes with a 1-year limited manufacturer warranty starting from the date of original purchase. If you can contact us at Google Pixelbook Help page and tell us more about the issue, we can do our best to help you. madebygoogle

  • Pros mentioned:
    Battery life, Speakers, Touchscreen

    Rated 5 out of 5 stars

    Ideal Chromebook for the Everyday User!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keys, screen, battery life, and speakers check all the boxes! If you are a chrome os user and desire a stylish more premium feeling laptop then this is the one for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it. And it arrived on time thanks. I really appreciate your service.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 3 out of 5 stars

    light device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's looks real nice . I do wish it was a silver color; flip to a tablet; and had a numeral keypad I think all chromebooks should have a numerical keypad om the right side like the acer 715.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get this device. I've only had it 2 years and it won't cut on. The trouble shooting online support chats are useless and no one can repair it because google doesn't send out parts for this computer. To get a replacement at I-fix(their supposed partner) , the cost is 700 ( the purchase price)! Google should be sued for the handling of this device. If you don't believe me, look on YouTube or Google the issues of the pixelbook not cutting on.

    No, I would not recommend this to a friend
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