Customer Ratings & Reviews
- Model:
- GA00519-US
- |
- SKU:
- 6382912
Customer reviews
Rating 4.3 out of 5 stars with 504 reviews
(504 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed4.3
Rating 4.3 out of 5 stars
- Display4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the Pixelbook Go's excellent keyboard, long battery life, and light weight as significant advantages. Its ease of use and surprisingly good speakers also receive praise. However, some customers find the price to be high and express concerns about the hinge's durability. Limited storage is another recurring point of feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Keyboard quality
Rated 4 out of 5 stars
Good Chromebook, not ideal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Good quality of body; Screen is good on direct sunlight; Fan-less; Cons: Screen 16:9 feels “short”; no support for SD card;
I would recommend this to a friendBrand response from Google Team
Posted .Hi Andrew, we appreciate your breakdown on the feedback for your Pixelbook Go. We do apologize if you feel that the aspect ratio and the limited support for external storage fell short of your expectations.
Depending on which Pixelbook Go variant you may have, they will come with a 13.3 inch, 4LTPS TFT LCD Full HD screen for the lower variant, and a 4K Ultra High-definition (HD) screen for the higher end variants. But they will have 16:9 aspct ratio. We recommend trying out different video files to see if the issue may be related to the video file you are trying to view.
We´ll make sure to pass along this information to our product team since we´re always on the lookout for opportunities that can help us improve our products and services. In the meantime, if you have any other support needs, you´re more than welcome to contact our support team using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Keyboard quality
Rated 4 out of 5 stars
What Are You Waiting For
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google does it again. This pixelbook is hands down the best. The screen is amazing, Sound clear and crisp. Keyboard a pleasure to type on. You won't regret buying
I would recommend this to a friend - Pros mentioned:Keyboard quality, Speed
Rated 3 out of 5 stars
Good quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best laptop on the market, but its good quality, the speed and performance is great. Just know its not a windows.
No, I would not recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Google Pixelbook Go 13.3" Touch-Screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value for the amount I spent. Very fast connection speed and the battery lasts 9 hours on a single charge. Very pleased with my purchase and I recommend this laptop computer for anyone looking for a similar device.
I would recommend this to a friend - Pros mentioned:Keyboard quality
Rated 4 out of 5 stars
Very good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this chromebook. If it was less pricey, I’d give it 5 stars. Great keyboard with backlight, screen is bright and sharp, speakers are loud.
I would recommend this to a friend - Pros mentioned:Battery life, Keyboard quality, Weight
Rated 5 out of 5 stars
Just awesome
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How do I go about telling you how good this device is… First thing my use case may be different than yours and so it can be perfect for you while not being the perfect device for me… case in point… from getting this I made a realization that this is the absolute perfect device for my wife. She uses the Chrome and Spotify on her computer. This device is absolutely perfect for her. Cruising the internet, editing her blog website, and running her MLM side business are all done on Chrome. Chrome is the full-blown experience and it is by far one of the lightest and nicest looking devices out there. She saw mine and asked why she didn’t have one and said it was perfect for her…. So, she will be getting one of these devices for Christmas. Pros: - Keyboard - Instant on - Bright screen - Extremely responsive - Excellent Wi-Fi reception that takes full advantage of the internet connection - Extremely light but still feels solid. - Nice screen (I don’t need 4k on this size of device) - Full Chrome Browser plus access to quite a bit of the play store - Amazing battery life - I have android so my messages sync with the android messages app - Office 365 works nicely - Streaming is awesome (I have an AndroidTV so casting from the this is awesome) Cons: - Not all apps work perfectly and some don’t work at all - Chrome is the only usable browser (can run into compatibility issues on older sites) - Limited OS - No right click on track pad Yes, I would recommend this device… Now the rest of this is how I use this device which may or may not be useful to you. My challenge was to use this as my only device for a week at work and home. Overall it fell a little short at work but at home it is more than I need and easily turned into my go to device. So first why it is in the end not the perfect device for me, since this won’t apply to 90% of people but if it does then you probably aren’t even looking at this device. I need a program like DrawboardPDF or Bluebeam, a pen input, and a flat writing experience … until android or ChromeOS has an app like those I can only complete about 90% of my work on this platform, then the pixel book or slate would be the only physical device I would need at work and home. But now to the first 90% of my work and how I have used this device… And why I love it so much… Build Quality: Just wow… I love how light but solid this is, The keyboard is really nice to type on, the mouse pad is accurate (a little hard to get used to no right click but a click and hold instead but that is just adapting to a new OS) , and I actually really like the ridged bottom. I had to google a few shortcuts like screen snip, CAPS Lock, and such but after a day of using this thing pretty constantly for meetings I completely adapted. Another great feature are the speakers, they get loud, like quite loud… Like I actually use them and don’t have to go get headphone to hear while I’m watching something while cooking. Lastly, the internal microphone worked quite nicely and people had zero trouble hearing me during meetings. One Issue I ran into was that the track pad didn’t have a right click… I have a mouse that I use with it quite a bit but when I didn’t want to pull out the mouse that could be an issue. Performance: I have the m3 with 8GB of ram, 64GB of storage…. The 64GB seemed low however as an almost purely connected device I am nowhere close to filling up the storage. As for how it ran… Let me try to describe what I had going… I had it docked to dual 27” almost 2k monitors, I was using Google Meet for a meeting on one screen with a window of chrome open as well, on another I was running VMware Horizon to log into my virtual desktop for work, and on the third screen I had a combination of outlook, boxer, another instance of chrome, word, cisco teams, and one note that I was jumping between… and this thing didn’t hiccup once… Seriously impressive and I think really shows the idea of this device. Streaming: I have a subscription to Netflix, Hulu, Amazon Prime, Disney+, ESPN+, Google Play Music, Spotify, and YouTube Red. I got all of the apps I could since streaming works great in Chrome but sometimes I’m out of Wi-Fi coverage and cell coverage. The only app that isn’t compatible is Disney+. The rest worked awesomely. I also have an AndroidTV so I could cruise Scuba diving locations for my trip that’s coming up on chrome, switch between videos onto the TV, and respond to texts all from my laptop. Instead of needing three devices I got down to just two, the TV and this… Super nice. Productivity: This is where it depends on how you are going to use it… there is no way that I can use ChromeOS to get my work done, I need to draft and use programs like Mathcad… But what it does really well is connect into my VM at work using VMWare Horizon. And there is no lag… So I am always able to get to my work almost instantly. It is the perfect gateway with booting up instantly and getting rid of any lag which I had thought lag was normal for a VM until I used this. Also, worth noting that this device plugged right into my docking station and without installing anything brought up both monitors and I had three screens to work worth. Granted an instance of VMWare couldn’t use all three but I was able to pull up two different VM instances on different screens with no issues. Google productivity suite works great (I use it to interact with a non-profit I am involved with) But for home and work I mostly use Office 365. The apps are almost full versions and work for simple documents. One other thing to note is the fact that they depend on touch… using the mouse works for quite a bit but somethings like spell checking one word you need to touch it… And this device has a touch screen so this works out pretty nicely. Cisco WebEx didn’t work when plugged into a docking station but works great otherwise, same with Cisco Jabber. WebEx Teams worked great all the way through. VMWare Boxer and outlook apps both have a decent desktop interface. The Files app actually allows you to map share drives which is awesome! Printing worked perfectly; I did have to add my printer via the IP address instead of just clicking on it but that was still super simple. Of course, the Google suite of productivity worked good, though I downloaded the apps, I don’t prefer working in Chrome myself like the pre installed docs app sent you. Overall: Overall, I have realized that this is pretty much the perfect device for 90% of my work… In fact, I’ll be using it for just that. And it works for 100% of what I do at home, it is so nice to have the quick response, zero lag, and access to android apps all from a laptop type experience. If any of the situations above fit your use case I would recommend this all day… If you’re a student that wants something nice and affordable and don’t have specific software requirements (this isn’t an engineering students device unless the college has virtualized applications) or if you just want a nice device to use at home and on the Go it would be hard to beat this device for how nice it is… I actually can easily fit this into my small backpack with my 45W battery pack and mouse and I can go for days without finding a wall outlet.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is easy to use. I purchased this chromebook for my husband as he does not want the full capabilities of bigger laptop. The chromebook is powerful and allows for the same surfing capabilities as that of a laptop.
I would recommend this to a friend Rated 4 out of 5 stars
Nice feel but didn't have the capability I needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was super stoked to get this Google Pixelbook Go for work. It was cost effective and sleek with its design. The feel of the keyboard keys was so nice. High quality and the display was clear and crisp. But it just didn't have the functionality I needed for work. I use a virtual desktop to log in to my work computer as if i was sitting at my desk and unfortunately because their is virtually no storage on this device, I couldn't load the needed software to this computer so I could work. Had to return and purchased a Microsoft Surface Pro 7 instead, very happy with the pro!
No, I would not recommend this to a friend- Pros mentioned:Weight
Rated 5 out of 5 stars
Excellent lightweight.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this recent purchase of the Pixelbook. I bought it for work since most of my email and tasks are with my google account. It’s so lightweight I can easily travel from home to work without it weighing me down.
I would recommend this to a friend - Pros mentioned:Weight
Rated 3 out of 5 stars
Decent for basic needs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Lightweight/easy to travel around with, Play Store freedom, easy to use & touch screen comes in handy (especially when gaming). Cons: Very basic (doesn’t offer much), isn’t good for streaming movies and very poor Bluetooth connection. My AirPods and my other android Bluetooth earphones would not stay connected to this laptop and I had to watch all my movies on browser because the apps weren’t working.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Cynn,
Thanks for the feedback. We're delighted to hear that the Pixelbook Go is your choice of laptop when you travel. The difficulties you had in connecting your earphones via Bluetooth is not the experience we want you to have.
We want to know more about your connectivity and streaming issues using the apps so we can improve your experience. You can reach out to us on our Google Nest help page. https://support.google.com/
- Pros mentioned:Ease of use, Keyboard qualityCons mentioned:Storage
Rated 4 out of 5 stars
A little pricey but a powerhouse
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Go is a fantastic chromebook. I’ll start there. The screen is crisp and movies and videos pop. Some might not like the letterbox-esque display but I didn’t find anything really wrong with a slightly larger top and bottom bezel. The speakers on the sides are awesome for being so small and give a great stereo sound. It runs cool and quick (thanks to the SSD) and one of my few complaints is that it’s only 64GB. I was able to pop this thing open on my scant lunch 1/2 hr and get right to surfing or working without having to wait forever to load up like a traditional laptop. It is a little heavy for its size but I think that’s because it’s made of metal as opposed to a lot of cheaper made chromebooks that use plastic. I didn’t want to like Chrome OS but found myself drawn to its ease of use. The touchscreen was responsive and intuitive. It’s not a 2-in-1 or a tablet style computer but it still felt natural to touch the screen when I wanted to do something specific without using the trackpad. Altogether I think this is a great computer but the price is a little on the steep side considering alternatives out there being closer to the 2-3 hundred dollar mark. However you are paying for an actual Google product and not a 3rd party user of the Chrome OS. So keep that in mind that it is native to its company.
I would recommend this to a friend - Pros mentioned:Keyboard quality
Rated 5 out of 5 stars
Satisfied Buyer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied with the price/performance ratio for this chrome book. The feel and build quality are excellent. Purchased for remote and in school learning for high school student. Would buy again.
I would recommend this to a friend - Pros mentioned:Keyboard quality
Rated 5 out of 5 stars
Love it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really surprised by the performance of The th m3 model, the typing experiment is close to none!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything we need, and then some. as a Google household, the update was easy for combine our data such as photos and music through the app store. Super easy to use if you are use to Google products
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.But this as my 1st chromebook. It was reasonably priced. I purchased an open Box for $75 cheaper than MSRP. I was very satisfied with the products and the quality and the speed of delivery.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Great Buy!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Christmas present for my wife. Does all the basic needs for remote teaching and extremely fast with applications. Battery life is excellent and last forever.
I would recommend this to a friend - Cons mentioned:Storage
Rated 4 out of 5 stars
Perfect, save for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit expensive, but a well constructed body with good performance makes it worthwhile! They could more storage too..
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Great computer for college students.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a well built, stylish computer for students gearing up for school. It has a really good battery life, which is great since I don't always have access to an outlet in my classes.
I would recommend this to a friend Rated 3 out of 5 stars
Be wary online, received "Open Box" & paid full $.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Negatives: Ordered online and understandably, given the demand and current circumstances had to wait for shipment. If given the choice I always like to make a purchase like this in person so I can be assured I'm getting a brand new item and not somebody else's returned item, which can be damaged or have missing contents. Wouldn't you know, this item arrived in a repackaged box and was clearly a return. The power cord was kinked up and secured with a used twist tie - almost looked like a used bread twist tie. Powered on the unit and it defaulted to "Enterprise Mode" and could not be setup without an IT Administrator unlocking it. Researched that and quickly discovered that setup is tied to academic or Corporate device management (probably why the unit was returned). Very frustrating. Positives: Reached out to Geek squad and they were quickly able to walk me through a work around and get my daughter up and running. They were great, much more helpful than Google support and could've saved a lot of headache if I went straight to them. So far performance has been great and nothing negative to say about the product itself, just very frustrating and a little surprising given past experiences with Best Buy. Again, I'm sympathetic given what's going on in the world today, but if you're going to send me an open box item, at least have the decency to charge me the open box price....
I would recommend this to a friend- Pros mentioned:Weight
Rated 5 out of 5 stars
good Chromebook!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I saw many reviews for Chromebook. In the end, I bought Pixelbook Go for my daughter. This is a right choice. It is light weight and runs ChromeOS and Apps smoothly.
I would recommend this to a friend









