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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 504 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers frequently mention the Pixelbook Go's excellent keyboard, long battery life, and light weight as significant advantages. Its ease of use and surprisingly good speakers also receive praise. However, some customers find the price to be high and express concerns about the hinge's durability. Limited storage is another recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 504 reviews
  • Pros mentioned:
    Battery life, Ease of use, Keyboard quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Light weight and classy

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing I noticed was how well put together it is. You can tell it's a high end notebook just holding it in your hands. It's nice and light weight, and it's really fast. The build quality is top notch. It boots up quickly, and it has a nice walk through that helps to learn how to use it and where the different features are located. I synced it with my other laptop, my work PC and my phone, and all of my favorites, bookmarks, log ins, and passwords automatically appeared when I open Chrome. The battery life is crazy good as well, I charged it up to full the first day I got it, then I've used it a couple days last week at work, I let it sit and play music for a full 8 hour shift, and I've used it a couple of days this week and still have about 1/4 charge on the battery. It's amazing how thin and light this is to have such a powerful battery. The Chrome operating system is sleek and easy to use, it's very user friendly, and intuitive as far as being able to find what I'm looking for quickly. They even included a Linux virtual machine built in for running non native programs like Steam games and such. I highly recommend this to anyone looking for a small form factor laptop/tablet that is still powerful enough to use as your daily PC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really nice computer but it’s not good for what I need it!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Disappointed at how slow it runs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's light, But You will be disappointed at how slow it runs.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Steven,

      We greatly appreciate your feedback and we're sorry your experience with Pixelbook Go was disappointing, but we will do our best to help you enjoy Pixelbook Go.

      Pixelbook Go is powered by an 8th Gen Intel® Core™ (m3/i5/i7) processor that can deliver maximum performance in a laptop. Slow performance sounds unusual and we'd like to take a look if you can reach out to us here : https://support.google.com/pixelbook/contactflow Nest

  • Rated 4 out of 5 stars

    Good chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Chromebook, even with lower specs, this notebook flies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted this for home use, instead of always using the school assigned chromebook and she LOVES IT. Enjoys everything about it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Nothing special

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast, but overall a big waste of money in my opinion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better than a airmac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy this computer and so thankful I didn't spend the money on a apple when this is cheaper and better .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chromebook!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable chromebook. Needed for work and it's perfect. Light and thin so it's easy to carry around. Battery life is a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pixelbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful laptop to use. Overall great feel and good visuals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for a teen to do school work...great picture quality for watching movies and very clear audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome Chromebook. Very sleek, well put and powerful. The SSD makes a huge difference (always does over HDD).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great resolution, screen too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the ease to operate and speed but the screen size is too small

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More expensive than some other Chromebooks but for Google by Google will never steer you wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    google pixel book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one complaint I loose my internet connection more often. I really do not know if it anything to with the google pixel.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Chrome OS 85 Stable has broken a beautiful compute

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, this isn’t a campaign of hate. PLEASE READ (DO NOT BUY THIS PRODUCT RIGHT NOW) PIXELBOOK GO IS SUFFERING FROM THREE MAIN ISSUES THAT CANT BE PINNED TO A SPECIFIC FAILURE POINT [OVERHEATING, FREEZING, REBOOTING] I did not buy my Pixelbook Go from Amazon but Google will not respond to current outstanding software issues that have crippled many, if not all Pixelbook Go’s. I own the M3 variant so I cant say that this problem exists for sure in the i5 or other models but from what I have read in different community help boards, its not just an M3 variant issue. In fact, It seems like Stable 85 has caused problems for other OEM manufacturers Chrome books, its just that the problem is manifesting itself in different ways.. ALMOST LIKE “STABLE 85” ISNT VERY STABLE There is a lot to love about this device, which is why I purchased it. I want it to work again but it has been over a Month and no fix exists, with little to no support from Google. I’m hoping this gets someone’s attention and will be posting it everywhere I can. This needs to be known because a lot of us Pixelbook Go owners have been effected by this and it isn’t being addressed by Google. Since the Chrome OS 85 update, this device has been absolutely unusable. It overheats after about 5 minutes, freezes and sometimes reboots. This happens every 5 minutes or so. I cant get any work done at all. I only purchased this back in June and I use it for work so this is completely unacceptable. I take VERY good care of my devices, primarily because I like to upgrade regularly and care a great deal about the resale value. Ive tried everything I can think of to fix this. At this point I’ve disabled every service that made this device worth while and still the problems persist. Currently I am back on stable 85 after using beta 86 in hopes of a fix. I have no extensions, no play store, no linux apps, no sync features, no non google apps installed, have reset hardware, reset the browser and any flags I may have turned on or off, ran memory and hardware tests in crosh but cant make it through them because of crashes. Ive sent off crash logs to google and Ive ran the logs in googles log analyzer but they come back with no problems. Ive looked over the logs myself and see one Kernel Panic event after another so clearly there is a problem. Ive power washed multiple times and have done fresh installs multiple times. Ive ran completely in guest mode but that doesn’t work either. The only thing that did work for a while was reverting to Chrome OS 84 Stable, but Chrome forces you to update so I couldn’t stay on 84. But that definitively proves that the issue exists in software and not hardware because the Pixelbook Go works fine in 84 still, but in 85 stable it is unusable. Ive reached out to google for help with no response. This device is not cheap and these issues have existed for over a month now with no fix. As of right now I dont see this getting fixed in OS 86 Stable when it gets released because these problems are still in 86 Beta and Google as a whole has not addressed this problem. DO NOT BUY THIS PRODUCT RIGHT NOW.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Jeff,

      Thanks for letting us know of the issues you've have had with your Pixelbook Go. We're sorry to hear that Pixelbook Go didn't meet your expectations.

      Since you've already performed the major steps to troubleshoot the issue with your Pixelbook Go, we recommend contacting our support team so we can have a closer look at what may be causing these issues and work on improving your experience. Please feel free to reach out to us here: https://support.google.com/pixelbook/gethelp madebygoogle

  • Rated 4 out of 5 stars

    Realtor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chromebook. I just wish the screen was wider and taller.

    I would recommend this to a friend
  • Cons mentioned:
    Hinge

    Rated 1 out of 5 stars

    Hinge failure

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hinge failed in mid 2020 rendering my device unusable. Google is unwilling to do anything about it and furthermore does not make parts available to its partners to facilitate repairs. Don't purchase this without supplemental accident insurance. Even then who knows if it will pay out on a design flaw. This is the stuff of class action lawsuits and terrible customer relations on the part of google.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi RigidX,

      Thanks for reaching out. We’re sorry to hear that your Pixelbook Go stopped working. Your Pixelbook Go comes with a 1-year limited manufacturer warranty starting from the date of original purchase. Even though you may have already contacted our support team, we're hoping you will give us another opportunity to help you with the issue to improve your experience with your Pixelbook Go here: https://support.google.com/pixelbook/gethelp madebygoogle

  • Rated 5 out of 5 stars

    It was a very positive experience.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From finding the laptop, ordering and tracking the delivery was a very easy process. I highly recommend it for others to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey, but worth it. Quality construction, design, and components. Should be very good for travel and portability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixelbook Go 13.3"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google - Pixelbook Go 13.3" Touch-Screen Chromebook is a nice computer (and cheaper than Apple products).

    I would recommend this to a friend