Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 504 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers frequently mention the Pixelbook Go's excellent keyboard, long battery life, and light weight as significant advantages. Its ease of use and surprisingly good speakers also receive praise. However, some customers find the price to be high and express concerns about the hinge's durability. Limited storage is another recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 504 reviews
  • Rated 5 out of 5 stars

    Awesome!!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this chrome book!!! So easy to handle wherever I go!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PixelBook

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop pairs perfect with my pixel phone. Always better than apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a great computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The book is what I expected. I am very delighted with its design and execution.

    I would recommend this to a friend
  • Cons mentioned:
    Hinge

    Rated 1 out of 5 stars

    Very Disappointed

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right hinge for the monitor broke after owning for four months. From what I've seen on a google pixelbook forum other consumers have had this problem as well. Sounds like a known defect with the product. Google refuses to consider this as a warranty repair. I was given an estimate of $480.00 from a Google approved repair center.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Kids love it.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my kids school work this year and so far it is an amazing machine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook for the price. No delays when on the web, moves fast.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this in Spring 2020 for my 13 year old to use for Remote School. I mistakenly assumed that Google would produce a great Chromebook. Since then it has been plagued with issues like black screen, not powering on and/or randomly shutting off. All of this during the school day while it was fully charged. This seems to be a widespread issue Google offers basically no support. I’m struggling with the fact that I spent $600 for this device that I need to replace a year later. I would NOT recommend that anyone buy the Pixelbook Go.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, thanks for sharing your review with us and we're sorry that you're having black screen and power issues with the Pixelbook Go. This is not the type of experience we want you to have. We want to know more about your concern so we can isolate the cause of the issue and help find a resolution. You can contact our support team by visiting our Google Help page here: https://support.google.com/pixelbook/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase two of these for online school for my kids works great! No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebooks Made even Easier

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for making my dive into Chromebook even easier than the product itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like new condition. Works well in everything I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium Chromebook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without a doubt, this is a great Chromebook. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I would purchase it again. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixelbook

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Pixelbook best investment ever. I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Chromebook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love it, I recommend it to anyone that want to try chomebooks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lightweight Chromebook

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Pixelbook Go 13.3 Touch Screen Chromebook is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yesss

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent chromebook. Quality of materials is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook for my student

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for your student. Very happy with this!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it my daughter so happy and easy to work on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my 3rd chrome book lightest and best screen so far so good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow boot up

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't take it out of sleep mode because it won't display on the monitor you have to shut down and restart. Is extremely slow at boot up. Not the speed you would expect from an HP product.

    No, I would not recommend this to a friend