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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 12885 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, excellent coverage, and straightforward setup of the Google Wifi AC1200 system. Many also praise the improved signal strength and extended range, resulting in better overall performance. While some users experienced connectivity challenges, the positive feedback on performance and ease of use outweighs these concerns. A few customers noted the system's higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 597 Showing 11,921-11,940 of 12,885 reviews
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mighty took the time to explain what was needed...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product at the suggestion of the salesperson. (Was looking at the Eero system originally). Got it set up and found it did not work with all of my 2.4 mghz devices. Tried to contact Google and wound up in the Phillipines with an agent who didn’t or couldn’t help without a very convoluted solution. In the store, I was assured that this system automatically changed band width to connect to each device. Not so much! (There is no ability to manually change the bandwidth.) Had to replace all of my smart plugs and it still won’t work with my sleep number bed. Google is zero help and Best Buy was more than happy to help if I paid the Geek Squad to come out on a service call for which they charge a great deal. They also couldn’t guarantee that the service call would remedy the problem! Also, it only has 2 ports, one of which is used to connect to the wi-fi. So, then I had to purchase a switch to accommodate all my devices. Don’t purchase this product. There is no meaningful product support at Google or Best Buy. I called Eero product support and got more assistance from them (located in Texas) and I didn’t even have their product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has worked well and I would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome little router, perfect for my tiny house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought an imac desktop, and really not knowing. The best router compatible with it. I went with the Google WiFi router, and love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. It seems to work well for my internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great range for New Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful. If you need PHONE help, be patient :) !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. and so far, has performed flawlessly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Wifi System is better than advertised!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, improved wifi in entire home! Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wifi system I've ever use highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real good wifi works great. I am glad I bought this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful wifi system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to installed and cover the whole home...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Machine learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the machine learning function but lacks setting options. Wish there was a way to get records if isp drops which happens identical in my area.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has increased overall Wifi speed throughout the ho

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to set up. Has increased the overall Wifi speed throughout the whole house on all items. Worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it works but I need better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 Google wifis, 2 work so well but upstairs it is still not perfect. Maybe this case is extraordinary. I don't know now

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 6 total units thinking that it would provide excellent coverage but I was not impressed. Two of the units were not providing a strong signal even though they were not too far from the next unit. It is slightly better than my cable company issued modem/router but certainly not worth the $500 spent on the WIFI and $100 on a compatible modem. It was fairly easy to set up once I received advice from the phone support.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wi-Fi System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works all over my house, I have a 3600 sqft house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cancelled my cable and switched to direct tv now had bad signal in my house now i have exellent wifi signal throughout my home no dead spots

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well... wish it was less expensive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well... wish it was less expensive. Set required tech support. Great tech support. Product set up not for novice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seem to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two to help with my terrible internet connection. They seem to help a bit, but think the main issue is with my provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these things!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has improved my ability to manage my wifi sytems!

    I would recommend this to a friend
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