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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 12885 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, excellent coverage, and straightforward setup of the Google Wifi AC1200 system. Many also praise the improved signal strength and extended range, resulting in better overall performance. While some users experienced connectivity challenges, the positive feedback on performance and ease of use outweighs these concerns. A few customers noted the system's higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 604 Showing 12,061-12,080 of 12,885 reviews
  • Rated 4 out of 5 stars

    Google WIFI has made my Ring cameras work better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google WIFI has extending WIFI around my entire home from computers to video security cameras.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect. Very straightforward and took maybe 15 minutes to connect them all. Has strong signal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well. Had a few issues setting it up but seems to be working fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with good range fast you can turn your internet off in the app and more

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Pros and Cons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was easy, but your internet speed can suffer at times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mesh system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solve most of the problems but not all. There are still spots where it’s simply doesn’t work

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Horrendous experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for the first 9 months. Now the points no longer connect properly to each other (the app says they have a poor connection even when they are all right next to each other) and the internet connection no longer works (various tests show that my current modem works fine, but these points do not). The worst part though is dealing with Google’s customer service. They gave me the technical support runaround for almost 2 hours, having me unplug and plug back in, factory reset, change position of the points, etc. When that was continuing to prove fruitless they then sent me an email requesting me to run all manner of congestion and connection tests even though we spent a great deal of time finding that they DID NOT WORK. Horrible product and even worse customer service.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great extended range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device has great range. Was able to connect to WiFi from 100 ft away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wi-Fi Everywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy instsll, great reception, Wi-Fi all over. And as our needs expsnd, we can easily add more!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works, not for power users

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy, though the walkthrough stumbled a few times and required multiple attempts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great wireless router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used with home camera and is great with one computer. could not sync with 2nd laptop or e=reader.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mesh networking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work as expected kinda a pain to setup figure they would be easier because it is google

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Weaker WiFi, but good overall coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low power but good coverage. Safer, though - RF power being lower is a good thing in my opinion.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So,so Mesh Wi-FI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 400 Mbits speeds. Max speed with Google is only 95 Mbits. I lose so much speed by using google. We have Google as a duel system with Xfinity. On most days I have 45-50 devices connected. If you are running less than 100 Mbits speeds then google will work fine. I also spent 3.5 hours on the phone with help support. Still no increase in speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed more Wifi coverage and this did it. Bought the 3 pack but probably could have done with 2 pack

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Provides good WiFi throughout house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our WiFi was terrible in the basement and upstairs in the bedrooms. This product worked but is pricey.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that the Eero product was better, although more expensive

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Expand Strength

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to help expand the strength of our internet. Placed one on each floor. Works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t notice the difference with one but two in my 1300 square foot house worked great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn't link consistently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a hard time setting this unit up and it was inconsistent with the WiFi signal. We took it back.

    No, I would not recommend this to a friend
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