Customer Ratings & Reviews

did not work as well as other makes . easy set up and upkeep but didn't get anymore from this vs otrher products

Google - Google Wifi AC1200 Dual-Band Mesh Wi-Fi Router - White Enjoy a consistent connection to the web with this Google Wi-Fi setup. The single access point is ideal for use in smaller homes of less than 1,500 square feet, giving you the ability to connect your... NOT TRUE! Our house is 1200 sq. ft. rambler We installed the single google mesh with no problem, that was wonderful, to replace an older Cisco router. We were very impressed. But after several days, and into the second t week I noticed my Samsung phone was using data even though I was in the home and it said wifi was connected. Unfortunately, the signal was not strong enough to reach my living room or kitchen and bedroom where I usually used my phone. This NEVER happened before with my other router. Verizon gave me an extra gig for my two weeks remaining. I had been going through data using it in my home ...should not have happened. We luckily were able to uninstall the google and get it back to Best B uy on the final day of the 14 day return policy. Since we reinstalled the original cisco router I have had no problem and my data usage has returned to normal and the signal is strong and adequate. Other customers should be warned about this. They must keep an eye on their data to make sure it is able to access the wifi completely.

This wireless router is good but lack the kind of range I want. Am sure some other people might be okay with the range

I updated my entire Internet and home WIFI system in early January. One of the changes I made was removing a 5-year-old Google mesh system and replacing it with an EERO 6+ system, the same number of stations, 5, and the same equipment signed into the WIFI. Overall I am completely satisfied with the performance of the EERO System, coverage is great and strength is good. The discs are stylish and not intrusive. What I am not satisfied with is the uninvited and irritating email I got the day after set up from Amazon. After spending over $400 on the EERO system to have state of the art system, the email informed me that for just $9.95 a 9.95-a-month subscription, I could have a premium security upgrade. Since then I have had a couple more suggestions on how to spend my money to improve my new system. In the several years of service with Google Mesh, I never had them suggest I should spend more money on the system. It just kept performing quietly and doing its thing. That is why I removed one star from my rating. While Amazon does many things very well, they can be tone-deaf when it comes to sending suggestions to their customers.

We didn’t have an opportunity to use purchased Google Mesh Wify untill to late to return. Our loss, cables missing and none of the nodes (units) connect to the network. It was obviously a returned item, sold as new! Lesson here, don’t be trusting even at what we considered a reputable store. We’ve done business with Best Buy for over 20 years!

I have 3 for a 3700 sq foot house . Still get dead spot upstairs and goes out frequently . Thinking I need one more

Putting these more than 20 feet apart reduces wifi speed significantly. As long as you can keep them within 20 feet of each other, they are OK.

advance setting does not support VPN, antenna power is not adjustable, other cheaper routers have more advanced settings.

Easy to get up and running although I love in an apartment that is quite large and this has not extended the range of the signal by much.

This unit does keep its speeds up to 160 up/down however it can’t handle multiple devices at one time. Everything slows down to dial up speeds. Plus it does have issues with iPads and iPhones running at the same time. I was hoping it would work as advertised but didn’t, taking back to store.

spent a lot of time setting up and had to connect google wifi support a few times for initial setup and still troubleshooting a speed issue with them.

I had been using a Netgear nighthawk since it came out. The signal struggled to reach even some rooms on the same floor of my house. The nighthawk stopped working one day, and I drove to best buy and picked up the Google WiFi 3 pack, mostly because it was relatively cheap compared to the other mesh systems. Note: I'm a wireless/network engineer by day. My house is old with thick walls. The setup was seamless and extremely easy. The packaging was beautiful. I put 2 units on the ground floor and one upstairs. My whole house (~2000 sq ft) is now blanketed in glorious WiFi that keeps up with my internet connection. I spent a couple of hours after installation doing a wireless survey of the house. My SNR never really dropped below 25, which is outstanding compared to the previous single AP/router solution. I have no complaints. The entire system works like it should. The sophistication of some of what it does for you (switching channels on the fly in response to interference) is fantastic. If you want wireless that just works and don't want to fiddle with nerd knobs to make it work, buy this one.

Using Comcast Xfinity and needed something that would accommodate my desire to manage devices proactively (read kids use) of the network with range. Xfinity router isn't good enough for a large home. I have tried Orbi and ran into some issues and the app is not nearly as user friendly and feature rich as Google's product. Returned the Orbi and have deployed this solution. A ton of flexibility. The only drawback thus far is the lack of ethernet ports on the back of the unit to connect other wired devices (Sonos etc.). I will buy a switch to cover that. Otherwise, impressive with strong speeds. *Note that I replaced my original Apple Airport Base Station/Expresses. The Orbi solution was an option but have returned it.

I like how you can control your google wifi by app,but after i set up google wifi my internet speed drop in half (from 200 to 100 mbs)

We had difficulty setting this up. So we gave it to our daughter. She was able to set it up with no problems.

We're still having wifi issues 3 months later with the Google Wifi AC1200 Dual-Band Mesh Wi-Fi System.

It didn’t work well my WEMO’s. The system kept kept changing frequency. Seems to be an ok unit for any other applications

This review is for the 3-pack Google wifi. I have been using it for a week now and it replaced my router completely. Each unit looks like a elongated hockey puck. Setup was fairly easy. You need to have a Google account and the Google Wi-Fi app for the setup though. There is no website and not many options to configure like a traditional router. The light in the middle of the device tells you the status whether it is in setup mode (blue) or in connected mode (white). The device has a power input and two Ethernet ports. You need to use one of the Ethernet port to connect to the modem. The other port can be used for a switch to expand the ports. One good part about the combo pack is that only one is needed to be connected to the modem. There could be some signal loss between the devices if you keep it too far. But this can be avoided by connecting the units together using ethernet cable. The device supports both 2.4 and 5 GHz bands and the connection is reliable between the devices. I have setup the 3 devices spread around for maximum coverage. A mesh network is created around the house and as you move, your device will connect to the closest and strongest access point. I was able to connect all my 11 devices (Xbox One, PS3, Phones, PC, etc.) easily. The connection and data transfer speeds are pretty strong. I never had a mesh Wi-Fi system before and it seems to be working great so far. Definitely would recommend it for anyone who needs such a setup.

Hoped for better signal strength and consistency, but it's possible Comcast internet maybe contributing to the problem.

I was doing some heavy movie streaming and I wasn't overly impressed with the performance, but still better than my traditional wifi.