Customer Ratings & Reviews

This camera has been frustrating to own and use, to say the least. On the positive side, the camera's image quality is excellent. It's capturing my nature walks beautifully and I'm really happy with the videos I'm getting with my preferred settings. In addition, the camera works well with the GoPro chest mount and I find the mount system to be easy to use. Finally, the ability to plug in an external microphone and capture binaural audio as I have has been easy... although I did have to purchase an obscure 90-degree male-to-female jack to be able to use an external microphone while using the chest mount. Unfortunately, there are some bad things I've experienced with this camera. 1) The battery. The battery life is awful when in use. I'm lucky to be able to record 50 minutes of footage. Further, the battery drains quickly even while sitting someplace, turned off. Without any wireless or other settings that might cause it. For me, it loses about 5% per 12 hours of sitting turned off. Given the short time the battery lasts when in use, this can be super annoying. On top of this, the battery takes forever to charge. Several hours. I didn't purchase the separate battery charger, and instead charged by plugging the camera into a USB-C port on my computer. This seems perfectly reasonable, but unfortunately not for this camera. The rate of charge is entirely slow, (multiple hours to get charged up). Perhaps the charge would be quicker and more consistent with the separate charging dock, but it seems ridiculous that it would be necessary for such a basic function. In addition, the battery cannot charge via USB-C into a computer or car while in use. It goes into a forced "data transfer" mode and ends any recording going on. If you want to have a larger "capacity", you have to remove the battery and plug in via USB-C, and hope that your charging source meets GoPro's requirements that seem strangely high. Charging via USB-C from a computer is very inconsistent, with it regularly "disconnecting" and "reconnecting" for some reason. See more about this below. 2) Data transfer is painful. Plugging into one's desktop computer via USB-C is easy enough, but for whatever reason, if trying to transfer more than one file at a time, the transfer will randomly cancel as the connection will disconnect and reconnect within milliseconds of each other. This never happens if I just transfer one file at a time. As you can imagine, transferring 10 video files one by one is frustrating. I'm using the USB-C cable that came with the camera and it's being plugged into a USB-C port on the motherboard. Nevertheless, this happens and it's awful. Some will suggest that I take the MicroSD card out and put it into a separate USB-C card reader... but again, that's more money and something that should NOT have to happen. Beyond that, I use the Media Mod accessory and having to take the camera out of that any time I want to charge or transfer data seems silly. What's the point of the USB-C pass-through if it's not able to be used? Data transfer, like battery charging, is a basic feature of any camera. It needs to work sufficiently well out of the box. This camera's data transfer does not. If I could sum it up, I regret purchasing this camera and the accessories (chest mount, suction mount, Media Mod, Micro SD card). While the video quality is indeed excellent and the external audio jack in the media mod is doing its job well, this camera struggles with some very basic things... charging/battery and data transfer. That is super disappointing for having spent approximately $600 on the equipment.

This is my first GoPro. I bought it primarily to be more active and take footage but I took this on a two week vacation. It was great for both photos and videos. The quality is amazing and I love how shakes/bumps rarely show. The battery lasts a long time, as I had it with me wherever I went during my trip and only had to charge it twice, but once would’ve sufficed.

This camera was so great it went underwater and had amazing battery and still hasn’t cracked after I dropped it off of a 6 story building if anyone is looking to get into stunt or under water photography I highly recommend it

Great Camera. Easy to use. Great quality! Very clear pictured

Good camera quality. Have taken it various places and it work in every condition with pretty lasting battery

All right a motorcycle I purchased this item. It works really good no issue so far very thrilled with it.

Love it. Easy to use and set up. Wife used it strapped to her bike helmet. Quality is great.

Great product and easy to use. My daughter uses this on her horse as she rides and it's proven to very durable

Haven’t used it enough to learn all it does but what I’ve used it for has been great. Just wish I would use it more.

It's a great product, better than the 4k version. I can do streaming and filming even in the dark. The only problem: is a little bit heavy.

I bought this for my husband and he absolutely loves it. He plans to video our son playing baseball. It has clear video even when someone is moving.

GoPro products are cool! This camera generates outstanding footage and imagery! I just wish the batteries would be more stable and not overheat so easily!

amazing picture, very compact, pretty easy interface

Very good quality, durable to use, great camera overall!

I specifically got these for fishing and golf. I really like the quality of the video but after having for a year I’ve had to replace the battery twice after not using it for a while since the battery would refuse to take a charge. I recently got a bike and have been using it on my helmet for the “haha” moment while I’m riding and am currently enjoying the use for that.

Love it. Absolutely one of the best cameras I’ve had

Great Upgrade from my Hero9 Black. Video quality is great. Amount of accessories is much welcomed! New lens are awesome. Mainly use for mountain biking but have been messing with the super slo mo and it’s def a unique style!

Amazing quality, clear images/video and sturdy. Exactly what I wanted in an action camera.

Love this. So easy to use and the quality is perfect! Love having this for traveling!

Great product. Easy to use, great images! I love it! I would recommend this to anyone who loves outdoor activities and wants to catch your experience in picture/videos