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Customer Ratings & Reviews

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The comparable value price is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 545 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the MAX 360 Action Camera's video quality, 360-degree view, ease of use, and waterproof capabilities. They appreciate the stunning footage, smooth video stitching, user-friendly interface, and the ability to capture immersive content without a separate housing. However, some customers have concerns about the battery life, size, bulkiness, and price of the camera.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 545 reviews
  • Pros mentioned:
    360 view
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent 360 camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One day before a trip to Mexico, I was forced to upgrade from a Hero black 5 to this after I loaned my 5 to someone who loaned it to someone else. I was already in the process of doing research towards making a 360 camera, so this just expedited the purchase. This upgrade was much needed and made capturing moments of the trip better. The ability to show my field of view as well as myself without unnecessary wrist motion is underrated. Being able to change the point of focus during edits is amazing. The only cons I have at the moment is I'm not familiar with the app, so it will take some time to perfect my content. Also, as with every GoPro, you will need another battery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Awesome Camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a GoPro user for the last year and a half or so. I started with the GoPro 8 and upgraded to this one. The 360 camera is a game changer and can shoot videos almost as if a drone is following you around (this works great for my biking videos). It also doubles as a regular camera if you don’t want the 360 footage. The GoPro app is easy to use with this camera as well. Transitioning from the 8 to this one was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    The wife loved it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice camera. I was opting to buy insta360 but i read good reviews for this and got it on a black Friday sale. The wife loves it. i'll recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for what it is

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason why i gave it a 4 star versus a 5 star is due to its bulkyness. Compared to some others like the insta 360 its very bulky and it gets annoyinging carrying around or mounting it to my bike. Otherwise its amazing video quality is great and sound quality is amazing! Im not sure if it was just mine but the battery life on it was terrible so i had to buy a extra one. Im not sure if its all of them but i know mine was like that. Either way for the price its an amazing camera!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Software

    Rated 5 out of 5 stars

    Perfect 360 device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for motorcycle purposes. Havent had the chance to use it on any trips yet, but used it around town. It works exactly like it should. Be mindful that 360 will eat the battery up which is a bit disappointing, but buying a second battery is easy enough. Software for editing is a smidge more complicated and havent tried to do to much with it. Overall a great product. Moved to this from a gropro hero 7 silver.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Very Surprised

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at the GoPro 9 Black, but after watching review videos for this camera, I chose it instead because you’re really getting 2 cameras in one with this thing. Your getting a GoPro that has a lot of the same features as the 9, but with the added bonus of the 360… so it’s a win/win. The footage is rock steady and it’s really easy to get going right out of the box. The phone app works great and after I spend more time learning how to edit the 360 video, I expect great results.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    GoPro Max - PRV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son's 18th birthday. This camera is awesome! Sturdy, easy to use, great festures, and high quality videos and photos. 360° photo and video is remarkable. Wish they'd include all the accessories with the purhase. Nonetheless, we are quite happy.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life, Software

    Rated 3 out of 5 stars

    Good 360 Spherical Camera, but Lacking for Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera captures great video in 360, but the battery doesn’t last long at default settings. You’ll likely get around 20-30 minutes of recording time. GoPro lacks editing software for use on PC. For this price point that should be included.

    I would recommend this to a friend
  • Pros mentioned:
    360 view, Video quality

    Rated 5 out of 5 stars

    Best GoPro in my opinion

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great action camera overall. Shoots in 180 degrees from both sides and smoothly connects them into a 360 degree video. Also outperforms other GoPro cameras in low light settings

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Review GoPro Max 360

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good camera, taking good videos and photos quality, easy to use and fast to download

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This go bro camera takes excellent 360 video. It is one of the best 360 video cameras on the market today. The only downside is the software you use to edit the videos. The GoPro editing software is not intuitive is not user-friendly and basically is a pain. If you can overlook the editing software which you do not have to use what is recommended the camera is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great action cam

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for motorcycle vlogging and its amazing how you can edit the videos and picture quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    GoPro as a business will make you regret buying it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, this one is one great camera. The stitching of both lenses is done automatically of course, so any changes in light will be noticeable (low light and underwater). It’s an excellent camera, however GoPro’s cloud, software, and customer service is AWFUL. If you load to your phone, you can’t send the image to an external device only to the cloud. If it didn’t load correctly, you can’t force the upload. If it did load correctly, sometimes the cloud gets corrupted files and you can’t download them from the cloud anymore. Add to that there isn’t a mac / windows software for the Quik app so your phone could easily talk to your PC. Editing the 360 videos seems to be done only with their 360 GoPro player, so I opted for DaVinci resolve. The cameras are amazing, however GoPro services will make you regret buying the camera.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loving It

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the features and fun capabilities this GoPro has. I just wish I had more excuses to use it more. I do find the microphone to be mediocre, so I will need to get something external to help with that.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    GoPro and no software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is amazing. Great clarity and stability. The only reason I can’t give it 5 stars is that GoPro is really bad at providing software for their cameras. It makes it hard to edit the shots and really is a black eye on an otherwise great camera.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Video Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning but overall happy with my purchase. Action cameras are a new adventure for me but I love the quality of the videos and ability to edit them too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my brother for his birthday and oh man he loves it! He doesn't go anywhere without his GoPro MAX. We have captured great memories on our backpacking trips because of it. 10/10 recommend even for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Solid camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use for skydiving and other types of outdoor activies. Very pleased with image/video quality and ease of use with the gopro app.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    GO PRO Hero

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. I use it all the time. I wish it didn’t get so hot though sometimes while recording though but overall best camera ever especially for vlogging.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Good camera good quality

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great camera, easy to use simple to setup, love using the app for it battery lasts an okay amount of time, good camera quality for pictures and videos

    I would recommend this to a friend
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