Customer Ratings & Reviews

A month after purchasing the scooter wouldnt charge appropriately. Notified the company and they said they would repair or replace but now can't bc we live in Hawaii but I bought it in Hawaii.

Bought for my 10 year old son. Easy to assemble and seems to be good quality. He has rode it everyday. Great value for the price!

I liked it. Easy ride. Easy installed . Easy used .

Bought 3 all at the same time so it is not just an off chance we got a lemon. They are all made trash and will stop charging after a week. Do mot buy these. Although best buy was excellent about returning and purchasing a Segway , so 5-stars to best buy for that!

Scooter stopped taking a charge 2 days afyer I was able to return

Does what it says on the tin. I wouldn't buy it for a kid more than 80lb or you will see it struggle

Bought this for Christmas for my 10 year old. She has used it twice since then and it will no longer charge. We tried another charger that works for my other child’s hoverboard, and still nothing. Very disappointed.

Stopped working after fives minutes of use,had to return

I am I bought this for my grandson...He loves it as a Christmas gift.

It’s a Christmas present so it won’t be open for a bit yet

Scooter is good for starter . Goes enough for a toddler

One star review for the simple fact the charging port broke within 2 charges. We purchased 2 of these units. Both ended up being not reliable. The second unit failed a week later for the same reason. Best Buy took them back but both have poor build quality when it comes to the charger and port as they both stopped charging. Avoid this unit.

The scooter displayed an error code for a throttle issue within a few days, and this disallowed the scooter to go very fast anymore. I contacted GoTrax, but they took almost two weeks to respond with a solution. It was just long enough to void the return window for BestBuy. Luckily BestBuy corporate was friendly and understanding. GoTrax = GoTrash

Worked for one week, then would not take a charge.

We got this for our son for Christmas. It was a gift from Santa. He has only gotten to ride a few times. It was stored inside the house at all times!! No longer works….still looks brand new…GoTrax expects you to pay $40 to ship it back but then said they were OOS THEN said they did have some but they didn’t know if his replacement would be new or refurbished!!!

this is very small and useful for kids only. Adult cant be used

Too slow and Bluetooth wouldn't connect wouldn't recommend

It's fast, easy to charge, and my son loves it. Plus, the Bluetooth function is great, you can listen to music at high volume while driving.

Excellent scooter my Grandson loves it, He uses it everyday after school

Got this scooter for sons birthday had it less than a week wont charge returning it tomorrow