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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 93 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers often highlight the XR Glow Electric Scooter's overall performance, speed, Bluetooth connectivity, and lights as significant advantages. The scooter's battery life, portability, and size also receive positive feedback. However, some customers have reported issues with the scooter's charging functionality. Overall, the scooter seems to be well-received, particularly for its features and performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-93 of 93 reviews
  • Rated 5 out of 5 stars

    Kids love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says on the tin. I wouldn't buy it for a kid more than 80lb or you will see it struggle

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for Christmas for my 10 year old. She has used it twice since then and it will no longer charge. We tried another charger that works for my other child’s hoverboard, and still nothing. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am I bought this for my grandson...He loves it as a Christmas gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure yet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Christmas present so it won’t be open for a bit yet

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    One star due to stopped charging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One star review for the simple fact the charging port broke within 2 charges. We purchased 2 of these units. Both ended up being not reliable. The second unit failed a week later for the same reason. Best Buy took them back but both have poor build quality when it comes to the charger and port as they both stopped charging. Avoid this unit.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Short lived

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for one week, then would not take a charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GoTrax is GoTrash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scooter displayed an error code for a throttle issue within a few days, and this disallowed the scooter to go very fast anymore. I contacted GoTrax, but they took almost two weeks to respond with a solution. It was just long enough to void the return window for BestBuy. Luckily BestBuy corporate was friendly and understanding. GoTrax = GoTrash

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Adult scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is very small and useful for kids only. Adult cant be used

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gotrax is a JOKE!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for our son for Christmas. It was a gift from Santa. He has only gotten to ride a few times. It was stored inside the house at all times!! No longer works….still looks brand new…GoTrax expects you to pay $40 to ship it back but then said they were OOS THEN said they did have some but they didn’t know if his replacement would be new or refurbished!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow and Bluetooth wouldn't connect wouldn't recommend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth, Speed

    Rated 5 out of 5 stars

    Very good electric scooter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast, easy to charge, and my son loves it. Plus, the Bluetooth function is great, you can listen to music at high volume while driving.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best scooter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent scooter my Grandson loves it, He uses it everyday after school

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Less than a week wont charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this scooter for sons birthday had it less than a week wont charge returning it tomorrow

    No, I would not recommend this to a friend
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