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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 151 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the Z4 PRO Foldable Ebike's speed, ride quality, and battery life. Many appreciate its overall performance and portability due to its easy folding mechanism. However, some customers have noted the bike's weight and noise level, while others feel the range falls short of expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 151 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gotrax electric bike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a fun bike be careful on customer service they will jerk u around but great bike son loves it goes 20mph unless u pedal your butt off. Love best buy

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 4 out of 5 stars

    Cycle review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miles mentioned about cycling Range is less than mentioned . Otherwise build quality is solid.

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    This e-bike is amazing for its price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bike is overall really good!! I love going on adventure with this bike and it is super fun i would recommend this bike to anyone if its there first time riding a e-bike

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this bike for my son for temporary traveling back and forth to work until he can get a car. And he loves it. It did the Job. He has a car now and still uses it for local travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Boss

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The changer point isn't bad at all And it longer to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    200 miles

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bike so far. But i've only put two hundred miles on it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    E bike

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great bike , so far i dont have any issue. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase !

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and reliable. Absolutely love it. Great speed and easy to maintain.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bike is sturdy and handles well. My only issue is that it is heavy so to transport it when it’s folded up is difficult

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Riding in the wind..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son is really enjoying the ride,he loves it..everyone is asking where he got it from BestBuy…

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Doc's bike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item. I would recommend it for anyone who enjoyed riding a bike

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Electric bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and runs pretty fast and very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the bike, good to travel and save gas. Good speed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's Fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fun to ride but not a fast as advertised. It does fold up but its still pretty big. That being said, the big tires make it easy to take it off road, and it really is a fun toy to play with.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Son loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome bike for my son. It hauls butt and can pop wheelies

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Dependable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bike looked great and easy to put together. Unfortunately, dangerous having a left hand throttle. The bike stopped working after a week of riding, just wouldnt power on. No damage by us, we did everything right with charging rules, the bike just would not piwer on or work. Very disappointed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Heavy bike. Brakes didn’t work.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a heavy bike. It’d be hard to ride it without the electric part. Returned it because the brakes didn’t work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good The service in the store is very bad

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Magnificent bike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magnificent bike, good for teens and adults! Highly recommended

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scam company! Dont buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this bike in November 2023. it worked fine for a few months, then one day i got "error code 30." Contacted gotrax and they "claimed" they were going to send me a new display since that was the problem. The shipping label was processed on May 24th. It still hasn't been shipped, then i received an email on the 12th asking me to buy a box so I can send them the bike back! The customer service number doesn't work, Go-trax is a scam

    No, I would not recommend this to a friend
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