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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2589 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers enjoy the extensive gameplay and scenarios offered in Grand Theft Auto V, along with its overall performance. Many appreciate the price and find the online play and story to be fun. Some customers have expressed concerns regarding the language and violence, and recommend the game is not appropriate for younger players.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,589 reviews
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Crime, Chaos, and Questionable Life Choices ;)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I Loved GTA V is basically a perfectly playable crime TV series where you are the worst influence imaginable. The three-character system is brilliant—switching between Michael, Franklin, and Trevor feels like flipping channels between a heist movie, a street drama, and… whatever fever dream Trevor is living in. Los Santos is ridiculously alive, packed with satire so sharp it feels like the writers were personally mad at society. The world itself is the real star. You can follow the story… or you can ignore it for three hours because you stole a jet, angered the police, and accidentally started a five-star war with the military. Both are valid gameplay choices. What Made Me Laugh Way Too Hard The radio stations alone deserve their own award. Between the ads, the music, and the NPC conversations, GTA V somehow roasts pop culture, capitalism, and humanity while you’re committing a felony in flip-flops. It’s impressive. Final Verdict GTA V is absurd, massive, and endlessly entertaining. Whether you’re in it for the story, the sandbox chaos, or just seeing how long you can survive doing something incredibly dumb, this game delivers every time. 10/10 — Would absolutely cause mayhem again… digitally, of course.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    GTA 5 A Highly Recommended game

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased a PS5 after not having one since the PS2. By far GTA has an amazing story mode and online play. Graphics are top notch, no glitches. If you aren’t a gamer and thinking of becoming one GTA is a must have, not only a game but a collectible for how great GTA has been in history. 50 years from now when I’m old I will definitely refresh my youth memory popping this one in.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Melhor jogo dos tempos

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O GTA é um dos meus jogos que eu sempre tive vontade de jogar tem oportunidade de jogar eu me sinto bem um jogo muito interessante e eu gosto muito uns dos meus jogos pessoais que eu amo

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Greatest purchase I’ve ever made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m pretty sure I have spent over 40 hours a week on this game in the last two weeks and I wouldn’t take that time back at all. GTA Online is the single greatest creation in video game history to me. If I could spend more time online, I would. I’m severely late to the game but since GTA 6 is nowhere in sight - I would not hesitate to purchase this now or even months from now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Deal !!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was waiting for this for past six months. GTA V is a must have game for all the gamers. I already had played the PC version but wanted PS4 version. And I got this Premium Edition in $12 on Black Friday deal on Best Buy. What better you can expect. Thank you Best buy :).

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    bring back memories

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been playing it since i got it, online is sick and feel fresh and the story mode is gonna keep you busy for hours

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is so Nice specially the store sales associate very Helpful

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Love this game.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grand Theft Auto 5 is fun I've never played online you get to break into cars steal them the mission play is fun.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    GTA5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun and worth the game super clean and fast delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun Game With Fun Challenges

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is extremely fun and my boyfriend loves playing this. I gave this away as a gift to my boyfriend and he plays this almost everyday. He loves the challenges and it’s fun.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    GTA

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over a decade later it’s still a great game, looking forward to gta6

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Gta

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good game because it’s very entertaining and multiplayer

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game , my husband loves it.. I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn’t love this game?! If you thinking about it get it!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    GTA 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly fine and I enjoy playing the game.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a whole day to update the software when you start the disc in the PS4.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gameplay, Overall performance, Story

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing game with a huge open world and endless things to do. The story, gameplay, and graphics are all top-notch. One of the best games ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GTA 5 Is an amazing game! Plenty of hours spent exploring the world and it never got old.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    GTA 5 Review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grand Theft Auto V (GTA 5) is an unparalleled gaming masterpiece that sets the standard for open-world action-adventure games. Rockstar Games has crafted an immersive and thrilling experience that keeps players hooked from start to finish. With its stunning visuals, captivating storyline, and vast open-world environment, GTA 5 delivers an unforgettable gaming journey. One of the most impressive aspects of GTA 5 is its meticulously designed world of Los Santos and Blaine County. The attention to detail in the environments, from bustling city streets to serene countryside, is nothing short of breathtaking. The world feels alive and dynamic, with an abundance of activities and side missions that make exploring an absolute joy. The game’s narrative is a rollercoaster ride of crime, ambition, and betrayal. Players follow the intertwining stories of three protagonists - Michael, Franklin, and Trevor - each with their distinct personalities and motivations. The character development is exceptional, making it easy to become emotionally invested in their individual journeys and the overarching plot. Moreover, the gameplay mechanics are polished and intuitive, allowing for seamless transitions between the three protagonists during missions. This innovation adds a refreshing layer to the gameplay and enhances the overall immersion. GTA 5’s online multiplayer mode, GTA Online, takes the experience to another level. It offers an ever-expanding world of possibilities, where players can engage in various activities, heists, races, and even create their custom content. The constant updates and addition of new content keep the community engaged and the experience fresh, even years after its initial release. Rockstar’s attention to detail extends to the game’s sound design and music. The radio stations in GTA 5 are a cultural phenomenon on their own, featuring an eclectic mix of genres and hilarious commercials. These elements contribute to the game’s realism and enrich the overall experience. Furthermore, the voice acting in GTA 5 is top-notch, with exceptional performances by the cast that bring the characters to life. Combined with the well-written dialogue, it creates a cinematic experience that rivals big-budget movies. As with any game, GTA 5 is not without its flaws. Some may find certain missions repetitive, and the mature content might not be suitable for all audiences. However, the scale and ambition of the game overshadow these minor issues. In conclusion, Grand Theft Auto V is a triumph in the gaming industry, providing players with an epic adventure in a meticulously crafted open-world environment. Its compelling storyline, exceptional gameplay mechanics, and innovative multiplayer mode set a benchmark for future titles in the genre. Even years after its release, GTA 5 remains a timeless classic that deserves all the praise it receives. If you haven’t experienced this masterpiece, it’s time to buckle up and embark on an unforgettable journey through the streets of Los Santos.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Overall performance

    Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for step son and he love this game he play it every time they have off from school

    I would recommend this to a friend
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