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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 444 reviews

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83%
would recommend
to a friend

Customers are saying

Customers consistently note the ease of use and large screen size as significant advantages. Positive feedback also highlights the camera quality and affordability of the phone, although some users mention challenges with the volume and battery life. A few comments address the keyboard's usability. Overall, the phone's features are well-received, but improvements in audio and power could enhance the user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 444 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great phone got m-in-law

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted phone for when traveling and access to FB. Previous cell phones too complicated. At 96 she is getting the hang of this :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great phone! Easy to use! Good clear results!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a phone that is easy to use, easy on the eyes, and comfortable to hold in your hand, then chose the Jitterbug Smartphone. You won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helping a vision impaired person get the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My eyes are failing and reading my phone became very hard. enjoying being able to use mu jitterbug and see all I need to see (on my phone) The larger numbers for dialing and seeing who is calling is wonderful. The phone was easy to set up and the coast per month stays in budget. would recomand it to all my friends

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    Easy to use. Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. I have had a few minor problems but I still really love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too soon to tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had it a few weeks. Still learning. Customer service has been very helpful. This is a huge plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for grandma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smartphone for grandma. If she ( or he) is relatively able to follow directions, this phone is excellent. We had an issue on set up that required us to call support for help, but greatcall tech support was excellent and after some time on the phone, they went in and figured it out. It's pretty easy to use and way cheap for a smartphone. She wanted to be able to find out things on the internet and that's what was the most exciting part for her, "OK Google" voice search is available on this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good camera, once I get used to it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this camera. It is difficult for me to get used to it because I am elderly and often forget the "next step" to complete an action.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Ideal phone for an older person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was purchased for my 90-year old mother. She loves it because the buttons are large, the fonts are large, and navigating it is intuitive. She loves the larger image on the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Is easy phone to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a easy phone, which I was looking for. Screen is very large. What is included on the phone is just enough that it isn't overwhelming

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    Good size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my Mom. It is easy to use, large letters and numbers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart phone that's easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a smart phone thats simple to use. Jitterbug smart phone can do the same apps as other smart phones but is easier to understand. Camera photos are not as crisp as Iphone but I bought the Jitterbug to use as a phone not as a camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My 84 yr old father can't understand it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 4 stars. But my 84 yr old father still can't get a grasp on how to use it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    good phone for seniors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wife loves phone easy to use good picture taken everything easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    Easy to read

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big letters Easy to read simple to read I like it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    good deal for someone not always on the phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever not using phone it needs to be charged because battery runs low with alot of use compared to regular smart phones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    You must be willing to learn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    88 year old, no prior cell, still not willing to use it. Yet it does seem easy and I pass my family tests. Disappointed the $19 claim turned into $38 monthly, and that only gets lowest in all areas, plus lowest 5*. The 5* alone is 20 for basic, and more for more services. Keeping it but don't know how much I will use it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Easy to set up with great help from the company.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works well and has simple controls that my elderly mother in law can use. The contact list is readily available even to the technological novitiate. The large screen makes it readable with or without glasses. It a shame the bigger phone providers don't seem to recognize a product for this customer base.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the job done. Can't complain if you are looking at these features

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features

    Rated 5 out of 5 stars

    Easy phone to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does all you would expect and more, has almost all the features you need & want and the home screen is very easy to use. Great for seniors

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for the elderly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the elderly at a good price. Would recommend

    I would recommend this to a friend