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26 Cypress St
Williston, VT 05495
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Customer Ratings & Reviews

Your price for this item is $199.00
The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 64 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the extended battery life, powerful performance, and extended reach of the 80-Volt 10-Inch Brushless Cordless Pole Saw. They find it easy to use and are pleased with the brushless motor. On the downside, some customers find the pole saw to be a bit heavy, and a few have experienced issues with the chain falling off.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 64 reviews
  • Rated 5 out of 5 stars

    Excellent Tool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing cut branches like buttah.. Even my wife was impressed and happy with purchase. Not recommended for older folks, definitely has some weight to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reach

    Rated 5 out of 5 stars

    One of my best purchases

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pole saw is better than I assumed it would be It is lite enought to move around and the ease to do triming of tree branches surprised me. It was on sale when I bought it and is worth the normal price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for the rest of my greenworks tools. Plenty powerful enough to get through most branches. Easy to assemble and adjust

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery operated saw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was perfect and the machine was a gift for my son. He has not had any complaints about it. Fine saw Best Buy is on top of getting merchandise to customer. Thank yu very much

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Reach

    Rated 5 out of 5 stars

    Greenworks Pole Saw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, even for larger limbs, super strong battery

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    The right tool for the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very useful tool for a specialized task - limbing branches too far off the ground to reach. It's powerful enough and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a greenworks mower,trimmer already, needed a pole saw to do some tree trimming around the yard.Excellent products,all have a 4 year warranty, this did a great job and the battery lasted long enough to finish the project.Will definitely keep it around for the next trimming project.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Chain

    Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts a while. Only complaint is that the chain comes off a hit to easy. Other than that, its a great tool.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Reach

    Rated 5 out of 5 stars

    Wonderful tree saw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, we trimmed our trees , the battery lasted it is a great product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    It cuts! Did the job.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! A little heavy for me though. 4' 11" female... I got my 16 year old son to use it for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast charge, great cut but heavy to handle and maneuver

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Does exactly what I needed it for in trimming my tree.

    I would recommend this to a friend
  • Cons mentioned:
    Chain

    Rated 1 out of 5 stars

    BAD SERVICE and for a USED ITEM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BAD PURCHASE...Best Buy sold me a returned bar chain saw that obviously had been a returned item. The parts were out of their individual wrappings as the wrappers were waded up and stuck on the sides and it was missing parts; no oil bottle and no tool to adjust the bar. They didn't even bother checking the return out before selling it to me and refused to help...

    No, I would not recommend this to a friend
    • Brand response from Greenworks Tools
      Posted .

      Hello RalphB. We appreciate you taking the time to leave a review for the 80V pole saw. As the item was purchased direct from Lowe's, we suggest contacting the store’s customer care team if you would like to discuss further about the the condition the tool was received. Please note, this unit does not come with bar and chain oil. It can be used with any generic bar and chain oil on the market. This chain tensioning is tool-less no tool included to tighten the bar. Thank you. GreenworksTools

  • Rated 4 out of 5 stars

    Good pole saw but unwieldy to use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saw works well but the balance is unwieldy, Not as enjoyable to use as the chainsaw or the other Greenworks products.

    I would recommend this to a friend
    • Brand response from Greenworks Tools
      Posted .

      Hello CardMan. We are sorry to hear that you are not completely satisfied with this unit due to the weight. This unit weighs 9.9 lbs. (4.5 kg)(without a battery). As each users’ capabilities differ, the strap helps even out the weight. Shoulder straps can be purchased separately. Greenworks exoFLEX Deluxe Shoulder Strap for String Trimmer and Leaf Blower
      (SKU 80023202). When using the pole saw, hold unit firmly with both hands. Always keep your left hand on the pole shaft and your right hand on the rear handle, so your body is to the left of the chain line. Never use a left-handed (cross-handed) grip, or any stance that places your body or arm across the chain line. Hope this information helpful. If you require any additional support or have questions regarding a product, we urge you to try our Q&A section on product's page, Chat with us direct on our website www.greenworkstools.com or call 1-888-909-6757. GreenworksTools

  • Pros mentioned:
    Reach

    Rated 5 out of 5 stars

    Nice Saw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to easily trim the tree branches away from the house without a ladder.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great but a little heavy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really well made… but a little heavy Would be helpful it it had a strap or something to balance weight.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Received open box item - not new product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this online along with another Greenworks product. This product came with the box taped up, as it had clearly been opened. Once I opened the box, I saw the battery was not in a factory-sealed bag and had small scratches on the back. The charger was also not in a typical bag and also had some wear marks on it. As far as the actual chainsaw, it looked unused, but there was oil visible on the bar, which I am not sure if it came from the factory as such. This was obviously a customer returned product and not sure why they thought it was okay to send it to another customer. I did contact BestBuy who told me to return it to the store which unfornutaly I am nowhere close to.

    No, I would not recommend this to a friend
    • Brand response from Greenworks Tools
      Posted .

      Hello RobertG. We apologize for the condition in which your order arrived. We understand this is not the experience we aim to deliver, and we are truly sorry for any inconvenience or disappointment this may have caused. Boxes are thoroughly packaged and wrapped to reduce the chance of internal damage and never sold used or opened - if the product condition is listed as new. Handling issues during shipment may have caused damage beyond our control but if there is any damage to the actual unit itself, please do not hesitate to call Greenworks Tools and we would be happy to assist you further in remedying an issue. Please hold on to a copy of your receipt for the duration of the warranty, receipts and order information needs to be provided for warranty purposes. If you have further questions or concerns, contact us by Live chat on website (www.greenworkstools.com) or call 1-888-909-6757 (1-888-90WORKS), so our experts can discuss your experience. GreenworksTools

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good ploe saw

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem using it. got the job done, and the only thing I had to do was tighten the chain.

    I would recommend this to a friend
  • Pros mentioned:
    Reach

    Rated 5 out of 5 stars

    Great polesaw!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for cutting branches overhanging the house.

    I would recommend this to a friend
  • Pros mentioned:
    Reach

    Rated 5 out of 5 stars

    Tree Branch Trimmer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband likes it very much. Especially the extended pole. Makes it so much easier to get those higher up branches.

    I would recommend this to a friend
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