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Customer Ratings & Reviews

$539.99
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Comp. Value: $699.99

Customer reviews

Rating 4.5 out of 5 stars with 647 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers appreciate the 80-Volt 21-Inch Self-Propelled Lawn Mower for its battery life and ease of use. Many customers highlight its overall performance and power, noting that it's a significant improvement over previous mowers. The mower's low noise level, self-propelled feature, and lightweight design are also well-received, along with its convenient storage and impressive speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 647 reviews
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the size and the need - this is perfect! Zero complaints about this mower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    little green big

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it gggggggggggggggggggggggggggggreeeeeeeeeeeeeen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review of mower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little hard to figure out how to reverse the drive chain and doesn’t quite mow all my yard on a single charge. But everything else is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one to use. Easy operation and worth buying it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best product for best deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for our lawn.Performance of batteries is efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid well made lawn mower

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first battery operated lawn mower and we are sold!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, my 13yrs old helps me out with the lawn. The bag gets full quick you have to make frequent trips to empty it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine for DIY grass cut. Very quiet and versatile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good product with reasonable price. Worth for money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greenworks mower

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delighted with product, this was a good value. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Lawnmower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    . . . . .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate. Could do better with it's turning radius, but it's not too bad. Battery charges pretty quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 3 out of 5 stars

    Greenworks 80 Volt self propelled Lawn Mower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful mower, difficult to back up, instructions absolutely useless.

    I would recommend this to a friend
    • Brand response from Greenworks Tools
      Posted .

      Hello BarbaraP - Thank you for taking the time to review our product. The self-propelled feature is not usable in reverse. They are designed to lock when pulled back to prevent damage to the drive belt. If you are using the self-propelled feature, the mower will attempt to move forward and will be difficult to move backwards. You would have to release the self-propelled lever to pull the mower backwards while still holding onto the start lever. We hope this helps. GreenworksTools

  • Rated 3 out of 5 stars

    No gas but will need a new battery

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good lawnmower however the battery died a few months after purchasing. Upon further review from other owners this is a common issue. Not ideal to have to buy another battery after such a short period of time from purchasing

    No, I would not recommend this to a friend
    • Brand response from Greenworks Tools
      Posted .

      Hello Happycustomer. Thank you for bringing your concerns to our attention. Greenworks takes as much pride in our battery and charger. The 80V platform batteries have been tested over 1000 charges. While we only work with the highest quality products, nothing is always perfect but not to worry, Greenworks lithium-ion batteries are offered with a 4 year (homeowner) limited warranty. Please contact Greenworks by Chat on Greenworks Tools website or by phone 1-888-909-6757. Customer Care for a proper evaluation and replacement. All we ask that you have access to the too, battery, and charge so that we can complete troubleshooting with you and gather necessary unit information. GreenworksTools

  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Cuts my grass fast. I would most definitely recommend this mower to friends and family

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Battery. Greenworks is a scam

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY!! Battery failed/died after less than 10 uses. Greenworks Warranty dodging all phone calls!!! Greenworks customer service number will not take my call. Waited on hold for hours. I left my number multiple times to have them call me back automatically and they never called back. Best Buy customer service just referred me back to Greenworks. Replacement battery is HALF the cost of a lawnmower!! Such a scam. If Best Buy can't vouch for reputable sellers, I wont be using Best Buy in the future.

    No, I would not recommend this to a friend
    • Brand response from Greenworks Tools
      Posted .

      Hello DouglasR - We are sorry that you are having an issue with one of our products! With the spring season here, so is our busiest time of year which unfortunately means increased wait times. We understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks. We sincerely apologize for any inconvenience the current wait times have caused. If you are willing to give us a second chance, please contact us once more and we would be happy to assist you further in remedying an issue. We can be reached by Live agent hours.
      Monday – Friday: 9:30am – 5pm E.T. Or via Greenworks helpline at the number. 1-888-90-WORKS (1-888-909-6757). Monday to Friday: 9am – 7pm E.T. Thank you. GreenworksTools

  • Rated 4 out of 5 stars

    Nice mower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mower works well, but did have to replace the main unit as the mower would not engage

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy Elsewhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't trust promise of 2-day shipping. Only meant to compete with sites like Amazon. Instead they will delay your package multiple times due issues with their inventory. And after these delays, even though they have not shipped your order, they refuse to change it to pick up or to cancel the order because their system cannot modify current orders. My advice, save yourself the headache and buy from another company.

    I would recommend this to a friend
    • Brand response from Greenworks Tools
      Posted .

      Hello Unimpressed,

      We're truly sorry to hear you're disappointed with the shipping timeframe. We understand how frustrating delays can be and appreciate your patience.

      If you have any concerns about the product itself, please know that this unit is backed by a 4-year manufacturer's warranty from Greenworks. We're here to support you and would be happy to assist with any issues or questions you may have.

      We hope you'll give the unit a chance and look forward to hearing your thoughts once you've had a chance to use it. GreenworksTools

  • Rated 2 out of 5 stars

    Mower Good. Battery Debatable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mower itself cuts well and is easy to put together. Any issue I have is placed squarely with the battery. Unless you let it fully charge which can take up to two hours you won't get more than 20 minutes of mowing done. It was working very well when it was still somewhat cool outside 50-70 degrees, but as it has gotten hotter 80+ the battery is dying in about ten minutes even though it's gotten a full charge.

    No, I would not recommend this to a friend
    • Brand response from Greenworks Tools
      Posted .

      Hello GodOFCorrectOpinions - Thank you for posting a review for Greenworks 80V Lawn Mower. We are happy to hear you are overall pleased with the Lawn Mower. If you are using the lawn mower in the incorrect temperature the product can be damaged.
      Refer to your operator's manual to check the correct temperature span for your lawn mower.
      If the ambient temperature is too high the battery can get overheated, and you will not be able to run the product correctly and safely. Also, high temperatures may damage the battery. The recommended ambient temperature range: Item Temperature Mower storage temperature range 32°F (0°C) - 113°F (45°C) Mower operation temperature range 32°F (0°C) - 113°F (45°C) Battery charging temperature range 39°F (4°C) - 104°F (40°C) Charger operation temperature range 39°F (4°C) - 104°F (40°C) Battery storage temperature range 32°F (0°C) - 113°F (45°C) Battery discharging temperature range 32°F (0°C) - 113°F (45°C).
      Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a Live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. GreenworksTools

  • Rated 5 out of 5 stars

    Satisfied customer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome mower! Wish i had made the change from gas to battery sooner.

    I would recommend this to a friend