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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 59 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers consistently note the overall performance and ease of use of the 80V 20” Snow Blower and 12" Snow Shovel combo kit. Many customers are happy with the battery life and snow removal performance, reporting that it makes clearing driveways fast. While the power and throwing distance are appreciated, some customers mention the shovel feeling a little heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 59 reviews
  • Pros mentioned:
    Snow removal performance

    Rated 5 out of 5 stars

    Fantastic Combo for Recent Snowfall 12-14"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome...went through 12-14 inches of snow no problem...throws snow 15'. Great machine!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This package is great for most snow, but it is not made for snow covered with ice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perefect fro my mid size driveway- came at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Green Work snowblower bundle

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a two for one deal for a great price Best Buy really understands how to put a package together very easy to use and assemble was able to use the snowblower to remove snow from the driveway and sidewalks and use the snow shovel to remove snow from the deck and stairs perfect combination

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions booklet not good. I tried for at least an hour. Also went to utube helped a little more

    I would recommend this to a friend
    • Brand response from Greenworks Tools
      Posted .

      Thank you for your feedback, JoyR. We are sorry to hear that the instruction booklet did not meet your expectations and that setup was more difficult than it should have been. That is certainly not the experience we want for our customers.
      We appreciate you taking the extra time to look for assistance online, and we understand how frustrating it can be when written instructions are unclear. Your comments regarding the manual have been shared with our documentation team so we can continue improving clarity and ease of use.
      To further support our customers, Greenworks Tools offers a YouTube channel featuring videos on a variety of topics, including battery-powered tools, lawn care, gardening, DIY projects, and assembly guides for most of our machines. We hope you’ll find these resources helpful.
      If you need any additional support, our team is here to help. You can reach us through Live Chat at www.greenworkstools.com or by phone at 1-888-909-6757. GreenworksTools

  • Rated 3 out of 5 stars

    Heavy Shovel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this combo and received just in time for a big snow. The first thing I tried was the shovel for the sidewalk. I am a strong woman even in my older years and after five minutes of trying to push thru 7 inches of heavy snow I decided it was easier to manually shovel as I have done for many years. Getting up there in age I was looking for something to make snow removal easier. This was not the solution. Based on the shovel performance I didn't even try the blower. Packed it up and returned to the store.

    No, I would not recommend this to a friend
    • Brand response from Greenworks Tools
      Posted .

      Hello happhoosier. Thank you for sharing your feedback on the Greenworks 80V 20" snow blower and 12" Snow Shovel 2‑Piece Winter Combo Kit. We are sorry to hear the snow shovel did not meet your expectations. The 12" snow shovel is designed for lighter snow and more moderate clearing tasks, and it may struggle with heavy, compacted snow like you experienced. That is why the snow blower portion of the combo is usually recommended when snow is deep or heavy.
      For a demonstration of how the shovel and blower are intended to be used (including proper technique for best results), here is an official video: (https://youtu.be/GVR6izrGiE0). We appreciate you taking the time to share your experience. Your feedback helps us improve our products and guide other users toward choosing the right tool for their snow‑removal needs. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime. GreenworksTools

  • Rated 5 out of 5 stars

    Great for smaller areas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great value as a bundle. I purchase specifically for use on the patio pavers and smaller areas where my larger gas blower and even my regular shovel won’t fit or could scare the paver bricks. Good for cutting along the structures and objects to allow the larger blower to get in there without damaging said structures and items.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    not impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good but only in asfalt plus the shovel is heavy, plus they have a better price right now than when i bought it

    No, I would not recommend this to a friend
    • Brand response from Greenworks Tools
      Posted .

      Hello whatsupbeto.
      The auger on an electric snow shovel contacts the ground as you push it through the snow, so they are not as useful to clear snow on uneven or unpaved ground. Adjusting the handle can provide a better balance, this will help evenly distribute the weight between the battery and the base. Hopefully this information will assist in a more enjoyable user experience. Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. We are here to help. GreenworksTools

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Deal with combo offer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good decision to buy this combo from best buy worth deal for the season , easy to clean snow on my long driveway and sidewalk in less than 10 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for the snow plow but the snow shovel has been the star so far!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and returned. Thanks for the help Best Buy!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Snow tools

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shovel and blower worked well. The shovel was more energy efficient regarding battery power usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Value. For the price you get a lot, Snow blower Shovel 2 batteries and charger.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A great deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was definitely a great deal. Right after buying this, we had a snow storm and it was clutch. I much preferred the shovel than the blower.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but not ideal for heavy wet snow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall ok but too weak to handle heavy wet snow especially snow once the snow plows clears snow on the road into the base of driveways. Would work for smaller/shorter driveways or walk ways.

    No, I would not recommend this to a friend
    • Brand response from Greenworks Tools
      Posted .

      Hello Rowltaire. Thank you for sharing your feedback. We are glad to hear the overall experience was acceptable, while also noting the limitations you encountered. The 80V 20" snow blower and 12" snow shovel combo kit is designed for light to moderate snowfall conditions. Heavy, wet, or compacted snow, such as the dense snow left at the base of driveways after plowing, can be challenging for this type of equipment.
      For these conditions, the 80V 24" dual-stage snow blower would be a better option, as it is specifically designed to handle heavy snow. In general, any single-stage snow blower may struggle with the load left behind by snowplows.
      We appreciate you sharing your experience, as it helps other customers understand which conditions this product is best suited for and supports informed purchasing decisions. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime. GreenworksTools

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    greenworks is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my medium sized driveway. Probably not great for really heavy or wet snow, but no problems for me so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Lots of power.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery powered rake really did the job. I was so impressed with it. Less work for us to do.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good but little on heavy side. However, the weight can help to clean the snow better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Snowblower is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The snowblower is easy to use and the Broom is fantastic for backyard patios and sidewalks!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really worth for its price. It is really good product and easy to assemble once you get your product.

    I would recommend this to a friend
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