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Rating 4.2 out of 5 stars with 126 reviews
Ethridge Posted
I love the fact that this snow blower is battery operated. No gas and no cords to get in the way of me and getting rid of that snow!
Joseph Posted
Several cons, 1 minor pro Pro - Easy to assemble, with the right guidance Cons - Assembly instructions that came with it are worthless, seemed to be written by someone that have never put one together. HOWEVER, several YouTube videos make putting this together a snap, very easy to assemble once you ignore the boxed instructions and follow the video. - the feature on this specify this is a "rapid" recharge battery that charges in 30 minutes. The Greenworks paperwork that comes with either the batter or the charger (2 different documents) both specify the charging time is 60 minutes. I didn't time charging on mine, so I can't be sure, but their own documentation says 60 minutes, and the outside of the box itself says 60 minutes. (That false claim could be Best Buy's fault). - Given warnings on these types of items, I put it together and tried it out on the 1 inch of snow on the ground. It kind of worked, in that it instantly started and everything looked good, but the fully charged battery operated blower expelled the 1 inch of snow between 3-4 feet. I wasn't expecting the "up to 20 feet" of expelled snow, but that poor of a discharge distance makes this pretty much worthless. I did call customer service and she said that is not normal, so I guess this one is going back to Best Buy. (BTW, I love my Greenworks mower, but maybe their quality control on snowblowers is not as good).
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Hello Joseph - Thank you for taking the time to post a review about the specifications. We have taken a closer look into the runtimes and have confirmed the charge time for this 80v ~ 4Ah battery is 60 minutes. We apologize for any confusion, and we appreciate you bringing this to our attention. We will be sure to make corrections where necessary. Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934.
ArtiS Posted
The Snow Isn’t asked me for new impeller kit.its just 1 year
EstesPark Posted
All electric great blowing ability Very nice Ok for cities but you need bigger for mountain towns
Finney Posted
Very versatile product and a must-have for a New England home.
AmiiboJoe Posted
I can’t really say if this is a good snow blower because it never worked. I spent about an hour putting the thing together and when I put the battery in there was no indication of the machine actually getting power. The headlights never came on and the thrower never turned. Spoke with greenworks customer service for about 30 minutes before they finally said it sounded like the mother board was defective. Best Buy only gave me 16 days to return so I guess I got lucky it snowed when it did because I almost didn’t make it. If you buy from them I would be sure that you test it before the return window closes so you don’t have to deal with greenworks warranty.
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Hello AmiiboJoe. Thank you for leaving feedback with us. We appreciate it when a customer comments on their thoughts and experience. Greenworks offers a 4-year warranty with any of our 60V or 80V products if they were purchased from a legit seller such as best buy. If the tool was purchased within 3 months of the date the issue occurred, we will go through troubleshooting steps with you and try to fix it. If not we will replace the unit for you, again, if within 3 months and is purchased new from a legit seller. Beyond that, cases vary but we will always look after our valued customers and ensure they have the working tools that they paid for. Please call 1-888-909-6757 to speak to an agent about this issue.
Dustin Posted
Can’t use it. Missing all of the hardware. Hopefully I can get a replacement bag. Now I have to shovel by hand. Thanks green works
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Hello Dustin - Thank you for your feedback. We are sorry to hear the snow blower is missing the hardware to complete assembly of the tool. Smaller items such as the knobs and bolts are usually packaged in a small box and can be found in the battery compartment. If you have checked this area and the hardware is not there, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask is you have the the model number of the unit, serial number and receipt available and we will gladly assist you further.
DeanS Posted
Undersized and underpowered if you actually need to move snow (more than 1"). Only one (small) battery wont allow you do even clear 3" of snow on a residential sidewalk. Cheap construction.
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Hello DeanS - Thank you for your review. We are sorry to hear of your experience. This unit provides up to 13" clearing depth and can clear up to 6 car drive on a single charge. We would be interested in hearing more about this issue. For further discussion, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. We look forward to helping you better with any troubleshooting or warranty assistance required.
Mojo Posted
Absolute garbage. Bought it and put together for the first snow. It would not blow the snow past 1 foot, it was useless. I returned it immediately. Do NOT buy unless you are looking for junk.
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Hello Mojo. We are sorry to hear of the issue you experienced with your snow blower and that you have decided to return the machine. There are a few reasons this may happen. Noticeably light snow with low density can be harder to throw far. If the auger is not picking up enough snow, there will not be enough mass to propel it a long distance. We would also recommend users inspect the chute and ensure it is correctly installed, then ensuring the chute is angled correctly to direct the snow where you want it. We have a video that helps explaining how to adjust the chute defector. (https://youtu.be/Jxy9rLSKN98?t=265). Different types of snow (powdery vs. wet) can affect how far it throws, so adjust your technique accordingly. Lastly, uneven surfaces might impact the throwing distance, be mindful of your path. Technique plays a large role in the overall user experience, so we are sure to provide these tips to customers. If you or other readers experience any issues, have questions or need assistance in the future, please try our Live chat on Greenworks Tools (www.greenworkstools.com). Ask a question on the product page or connect with us at 1-888-909-6757 (1-888-90WORKS) so, our experts can discuss your experience!
Awesome Posted
Received wrong one , defective and missing parts..
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Hello Awesome - Thank you for your feedback on this matter. This is certainly concerning, and we can sympathize with your frustration. So that we can look into your options, we do ask that you contact us for direct assistance at Greenworks Pro toll-free helpline at 1-855-345-3934.
KhudhurA Posted
Greenworks is the worst company, has very bad customer service, they don’t care about solving problems they don’t respect customer, i will never recommend. Don’t waste your money.
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Hello KhudhurA. We appreciate you letting us know and we apologize for your experience. We see that you have been in contact, and our Customer Experience team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
Jason Posted
Dont but this machine the battery wont charge look up on YouTube and see what they tell you the battery is terrible
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Hello Jason - Thank you for your review. We are sorry to hear about the experience you have encountered with the battery. Here are a few troubleshooting suggestions to check out. 1) When the battery is inserted, the light should begin flashing green to indicate the battery is charging. If this light is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. If the light simply goes solid red, try removing the battery and unplugging the charger for about 10 minutes and place them both indoors in a room temperature setting, as this might indicate the battery is at the incorrect temperature to be charged. 2) Ensure that the battery has been fully inserted into the charger. Sometimes this requires a firm push into place to make sure that it has been properly seated. 3) Try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. If the charger has been plugged in for extended periods of time, this can sometimes cause the charger to malfunction. Should you continue to experience a problem with the battery and charger, please contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
Zeke Posted
Put it together, and charged the battery. Would not start would not work. Took it back.
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Hello Zeke - We are sorry to hear about this experience. We strive to provide a quality product and a great customer service encounter. It is unfortunate to hear that we did not get the chance to assist you with this matter and further investigate the issue. In the future or for other readers, if you ever experience an issue or have any concerns when using one of our products, please contact us at your earliest convenience to see how we can help. We can be reached at 1-888-909-6757 (1-888-90WORKS).
Sarath Posted
i purchased this a year before and it stopped working now
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Hello Sarath. We are sorry to hear about your experience. It sounds like you will need to contact us directly some further information would be required to be better assist. We suggest you contact Greenworks Pro toll-free helpline at 1-855-345-3934 or start a Live chat on (www.greenworkstools.com), so allow our team can gather some further details and help find a resolution for you. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
JadaR Posted
It failed in our first use.id like to try a replacement.
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Hello JadaR. We are sorry to hear about your experience when using your Greenworks 80v Snow Blower. It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS) or start a Live chat on (www.greenworkstools.com). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
GaryF Posted
Only works well in fluffy snow. battery charger works well.
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Hello GaryF - Thank you for your feedback! We are sorry to hear about your experience. This unit offers a 20" (50.8 cm) clearing width and 10" (25.4 cm) clearing depth. The distances at which snow is thrown is dependent on the type of snow. For example, light/fluffy snow will have a greater throwing distance in comparison to wet/heavy snowfalls. Please ensure that the angle of the detector is appropriately adjusted so that snow does not build up. For further discussion, please kindly contact Greenworks at 1-888-909-6757.
ValerieO Posted
I used this for the first time and it did an AMAZING job. The snow was of medium weight and was about 3 inches and it cleared very well. The battery life was just enough to do 2 yards that were 2 cars in width and 3 cars in length. I did have to switch batteries with just a small amount left in the second driveway. It is very light weight and the blower moves very easily as does the snow shaft, I would highly recommend this item.
GaryM Posted
We just had a 16 1/2" wet heavy spring snowstorm and as long as I did not let the snow get more than 4" or 5" deep I was able to clear it. It handled it like a champ. I have used it for much deeper fine snow and it asks for more. I also like the lever that easily directs the stream of snow without having to stop. I am very pleased with it. An extra battery would be a real plus. I have several other Greenworks tools that use the same battery, so I was able to swap out and keep going. When you buy this, plan on getting out and clearing the snow before it gets too deep. That's OK
ScottB Posted
I was skeptical about getting a battery powered snowblower. I live in the mountains of Colorado and it snows. A lot. This thing really works. I’ve used it on my deck about 4 times (my deck is huge-probably like a 40ft driveway 3 cars wide?) and it does the whole thing using about 1/4 of the battery charge. I’ve used it on 5 inches of powder and about 4 inches of the heavy wet stuff. It cranks. It uses more battery power the harder the workload. The best part is the rubber auger. No fear of messing up my Trex deck.
RichardP Posted
Amazing price for this snowblower. I have a Greenworks 80v lawnmower with which I’ve been very happy. My mower and now my snowblower have freed me of the problems with oil, gas, and difficult startings. I love that! And, both machines do a great job as well! The snowblower has all the power I need to clean up the end of my driveway where the city typically comes by after my snow removal guys have finished and leaves a two foot ridge which I have to remove. My Greenworks blower makes that job easy! No more need to shovel!