Customer Ratings & Reviews
- Model:
- 2104402AZ
- SKU:
- 6455465
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers value the TORQDRIVE 24-Volt 12" Cutting Diameter Straight Shaft Grass Trimmer for its powerful performance and efficient cutting capabilities. However, some customers have expressed disappointment that the trimmer does not come with a battery, requiring a separate purchase.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Weight
Trimmer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Light weight, easy to operate. I risked definitely recommend.
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Great Edger Option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This edger works great. Easy to use, very little assembly and I love how the battery to the lawn mower is compatible to the edger. Anyone looking for a lightweight option, that trims quickly, neatly and environment friendly, I highly recommend Greenworks lawn tools.
I would recommend this to a friend Replaced corded trimmer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My former house and yard were smaller, so a corded trimmer was fine. The new house requires the mobility and convenience of a cordless. I already have batteries, so just needed the tool. If you don't have Greenworks batteries already, be sure to get the product with battery and charger included.
I would recommend this to a friend- Pros mentioned:Weight
Nice Light Weight Item !
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this item as it was on sale at BB. It seems to be an excellently made item, for the Urban Home, and any light weight or average size yards. It's comfortable and light weight. You may want to have a spare battery on hand.
I would recommend this to a friend Battery not included
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works very well...I do some of my own yard trimming and weed wacking and this was just right. Down side is that it doesnt come with a battery. Its honestly cheaper to buy online with a battery for some websites.
No, I would not recommend this to a friendHighly recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and the auto line bump is amazing! Had the original single string trimmer and required manual feed, so this works much more efficient and quieter!
I would recommend this to a friendNice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice weed eater can be changed to edger just don’t lose the bump cover
I would recommend this to a friend- Pros mentioned:Ease of use
Good cordless string trimmer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful.Easy to use.Does the job. Last long on battery charge. Arm can get tired from the handle though.
I would recommend this to a friend - Pros mentioned:Ease of use
Good, light trimmer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, easy to use. the handle can be easily folder down to save some space when storing.
I would recommend this to a friend - Pros mentioned:Ease of use
Solid product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to complete assembly set-up. Just needed to screw on bottom guard and top handle. I liked the fact that it works off the same battery as I use for the Greenworks Hedge Trimmer. The battery life works longer than I do outside so I can't say how long it would last on one charge.
I would recommend this to a friend Great for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with the trimmer for the money. It loses one star because the cord cuts off and stays in the holder sometimes.
I would recommend this to a friendMuy bueno
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the right price only the best at Best Buy
I would recommend this to a friendNo battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dosnt come with a battery. Batteries cost almost $100.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello JoshuaB - We are sorry if it seems the information was hidden or that you may have been confusion by the description while purchasing the string trimmer. This is not our intention. This unit as stated as a "Battery Not Included" model and does not include a battery. These units are great for our existing customers who already own a battery in this platform and are looking to expand their collection. For customers who are purchasing a Greenworks unit for the first time, we advise picking up the unit that comes with a battery and a charger. Please know, if you need further support or have any questions, do not hesitate to connect with us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). We are here to help.
Great trimmer/edger!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product and with a great, affordable price to match.
I would recommend this to a friendGreenworks - 24-Volt 12" Cordless TORQDRIVE String
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the Greenworks - 24-Volt 12" Cordless TORQDRIVE String Trimmer/Edger (Battery and Charger Not Included) - Black/Green
I would recommend this to a friendnot quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke very quickly, personally would not recommend.
No, I would not recommend this to a friendnice product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.greenworks is product forever is doing is works very nice
I would recommend this to a friendNot long lasting
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had to replace this twice the string does not last long and it breaks easily
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello User123 - We are sorry to hear the problem you are experiencing with the trimmer line. We would like to make some suggestions in order to improve your experience with the string trimmer. Trimmer line usually breaks because of line crowding. This occurs when the trimmer head is held too close to hard objects that can break the line such as brick, cement, rocks, or fencing. Keeping the line at full extension, and not crowding it, reduces line breakage problems. We suggest cutting with the bare tip of the line because this is the section which moves at the highest speed. Do not let it hit into grass. Ease the line into vegetation, bit by bit from the edge. Line can also get wrapped around thick vegetation and become tangled, breaking the line. Listen to the sound of the machine and when the line slows down; back off out of the grass.
We hope these suggestions help.
If you still have questions or an unresolved issue after going through this troubleshooting guide, or just want to speak to a Greenworks product expert, please contact our Greenworks customer care at 1-888-909-6757.
