Customer Ratings & Reviews

There should be at least 8 presets on receiver instead of only 4 on the remote. There’s ample power for these speakers because they sound really nice at low volume and these speakers do sound very good. I’ve been listening to very fine equipment for 40 years and I would certainly know.

The Geek Squad removed old TV and set up my new Sony 75 in. 950 H smart 4K tv, and hooked all cables up (HDMI, Sound Bar, DVR and DVD player. They even reprogrammed my Harmony remote control. All is good. They will be returning in a month to calibrate the new TV for the best possible picture.

I count on the expertise and professionalism of the Geek Squad Team. I was not disappointed. I trust Marcin with my audio / video set-up and operation. Works great! THank you.

Great job and friendly service. Technicians were very polite and did an excellent job as always.

The agents checked all of our cables and we purchased one new one to be able to connect all the devices to one instead of three!!! They double checked everything was in working order and taught us how to close down all of our applications each week to keep our devices in optimum working condition.

Having someone mount my new 85" tv on the wall was one of the best investments I've made in a long time. The Geek Squad made short work of this task and everything turned out perfect. I also had them mount two other tvs and set up my surround sound system. Very professional, quick, and clean. They really exceeded my expectations.

Jayden and Christiana are excellent !!!!!! Their patience and knowledge should be commended. They were very efficient and made sure everything was working correctly!!

The in-home installation was done efficiently and fast. The newer model Sony is working beautifully. Thanks

The agents installed our new TV, relocated two others and connected VCR/DVD players on all 3 devices very professionally and quickly. They even connected my Bose sound speakers to the new TV in such a way that it no longer needs to be turned on separately from the TV - very good service!

The Geek Squad Technicians definitely know their business. We're a tech savvy family, but sometimes it's just quicker to have a professional do the job. Of course I ask questions about their process partly to verify their knowledge and to learn. Always satisfied!

He very quickly and efficiently reset the bracket and sound bar, and even “cleaned up” the messy wires that had been showing through the space between the TV and sound bar!

Good attempt was made to re-install service in an Alexa tower but success was not to be had

The Geek Squad came to replace my old Vizio under the warranty. They were friendly, professional and had the job completed quickly. They made sure all the connections to the TV, cable and Blu-ray all worked. They asked if we had any questions or needed any other help before leaving. I would use the Geek Squad for all my installations.

I purchased a bedroom TV and wanted a professional to install it. I had the Geek Squad install the TV and it was a perfect install. I have extra coverage on all my electronics via the Geek Squad. It gives me peace of mind knowing that a professional installs and troubleshoots my electronics. Thank you Best Buy!

My TV is mounted over my fireplace, and the home delivery and installation is worth the investment. Combined with the extended warranty when there was a problem they came out removed the TV, replaced the part and re-installed.

This is a reinstall of my old Hisense TV which broke---I had a protection plan on that TV, so Best Buy replaced everything for me. This included a reinstall (since I paid for the old TV to be installed when I bought it). Geek Squad did an excellent job on everything. GREAT CUSTOMER SERVICE!

The technician arrived at my house asked a few questions and nailed down my issues in minutes. He went to work, repaired all the mistakes made by the Comcast folks, and had my system up and running in an hour or so. Excellent Service by Geek Squad. These guys know their business!

Agent Charles and his assistant brought down the malfunctioning TV, identified the problem with it, and mounted a new TV in a timely and efficient manner. Also cleaning up behind them thoroughly and following up for days to ensure that the new TV was functioning as it should.

The Geek Squad member made sure our surround sound system was properly installed and that everything was in working order. He also took time to review every item with us so we understood how our smart television works and how to access apps. He was great!!

The agents were knowledgeable, courteous and respectful of my property and myself. They did an awesome job connecting a new receiver to my home theater. Everything was tested to make it was working properly. If I ever need them again, I will be asking for the same Geeks!