Customer Ratings & Reviews

This is the third TV I have had BB install and every single time they are amazing. They should double the price at least. First class.

The Geek Squad did an outstanding job with taking my 75inch tv down and putting up my 82inch and making sure everything worked and answered all of my questions.

The installers were very professional. They took great care in protecting themselves and us wearing masks.

He was very great in hooking everything up . Took his time to tell about how to use everything. Took pick up all the waste packing . Thanks

The agents lowered my television and reconnected all my devices

The Geek Squad mounted my TV above the fireplace and connected cable & sound bar, then programmed the remote. Everything was working very quickly.

Communication was great and the service exceeded expectations.

Geek squad removed broken TV, moved wall bracket to fit new TV and hung and set up the new Frame TV.

No problem in having the Geek Squad come back out to update the installation of the product I purchased! Thanks

The agent expertly installed my in ceiling speakers. He thoroughly cleaned up after completing the install. Would definitely use Geek Squad again.

The agents mounted my tv to the wall and set it up. They were very professional and friendly.

The two technicians that came to wall mount my TV were great. They were very professional and all the work was done quickly and also very neat. Very happy with the job!!

Outstanding customer service as usual from the Geek Squad out of Pensacola! Thank you guys!

I was thrilled with the expertise and professionalism of the Geek Squad service. The service person was tidy, on time and communicated his arrival time prior to service. I'm extremely pleased.

Hey mounted and set up our tv. They were professional, knowledgeable and took the time to answer all our questions

The installation went perfectly. The geek squad was polite, obeyed covid safety regulations and did a fantastic job.

The agents mounted my TV and connected my devices. Geek Squad did not have the correct phone number to call me and let me know they were arriving. I have told Best Buy MANY times the correct phone number. They tell me they cannot change it. This is a poor response. As much as people move due to jobs, the phone numbers will change. Best Buy needs to do a better job of getting the correct phone number for the customer,

After sound went out on sound bar and t.v. agent was able to reconnect our service and we are very satisfied with the agent.

Two different geek squads came to install two new tv’s . They both were excellent. Everything was done correctly. Appreciated their help.

Was not loving the fact that this was the third time I had to have geek squad out to my house because the first 2 times they installed it wrong. The last rep that came over was awesome and sympathetic to my situation and corrected everything.