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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1394 reviews

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94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,394 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional installation!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians that came to wall mount my TV were great. They were very professional and all the work was done quickly and also very neat. Very happy with the job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad re-installed the 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came and professionally re-installed my 65" TV in the media room. It required carefully moving the center of the large media furniture to gain proper access to the wall mount. So very satisfied with the agents.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ray G did an outstanding job with my install his experience was outstanding and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with the service we got from the Geek Squad. All the technicians have been very professional, friendly and polite. We are also very appreciative of the care we got from the Managers at Best Buy to resolve the problems we had with the 2 Samsung TVs. We have had no problems with the Sony TV that replaced the Samsung and perhaps you can notify Samsung about the problems you have been having with the Samsung TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians very knowledgable and very helpful with any questions

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Was very satisfied with the service we received.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After sound went out on sound bar and t.v. agent was able to reconnect our service and we are very satisfied with the agent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good investment to have the Geeks install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two different geek squads came to install two new tv’s . They both were excellent. Everything was done correctly. Appreciated their help.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    This time around they got it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not loving the fact that this was the third time I had to have geek squad out to my house because the first 2 times they installed it wrong. The last rep that came over was awesome and sympathetic to my situation and corrected everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally recommend Best Buy . My installer was very knowledgeable and commented the job without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original tv install was not properly centered. Best Buy sent out techs to reinstall with no hassle. The job was done quickly and satisfactorily

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek squad installed my TV very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Removed the TV that was there and installed the new one. Left everything set up and ready to watch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Greek Squad is efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great! Always friendly and does a good job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV Install an mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job. They called 20 minutes before coming over, they were on time and very friendly and knowledgeable. Thank you so much

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Geek Squad Professional TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing my TV. Highly recommend the service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank you, Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, helpful and informative. They were earlier than the appointment allowed my day to go smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Mounting

    Rated 5 out of 5 stars

    TV MOUNTED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting of my t.v. went well I appreciate the help.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick,fast,better than my first instillation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    InstallCrew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reinstall replacement Sony 75" TV. Excellent service by onsite technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The absolute Best Company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't ask for any better service, representatives or a better company. It seemed like our TV had a white line and Best Buys came out (Geek Squad) and said you are getting a new TV. A week later the TV came, the representative set it up and no problems. Thank you Best Buys and the Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficient installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad. They uninstalled the old TV hauled it away and set up the new television with no problems.

    I would recommend this to a friend