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Customer reviews

Rating 4.7 out of 5 stars with 1394 reviews

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94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,394 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install! No mess, quality install, with friendly people!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like Clockwork

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know these technicians are trained for excellence. They are on time, calculated and precise in doing the job. No mistakes were made. Their workmanship has held up wonderfully. The fact that they were courteous and genuinely cared about making sure we were happy sealed my confidence in this service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, would recommend to all. Must have by all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walter is the best. He is friendly and very professional. He’s very knowledgeable and is EXCELLENT at explaining everything you need to know about your TV or whatever product you purchase. This is the second time that I was fortunate to have him as my GEEK SQUAD guru. In the future I will always request him. A million thumbs up!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleased with this exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an awesome job installing this replacement TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad! They are professional and observe COVID protocalls in the house. These guys were very smart and patient as they showed me how to use my new equipment. This is a great service for those of us that are a bit less tech savy. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and Quick Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my TV were really friendly and installed the TV really quick! It was just a really good experience overall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men that came to my house were amazing. They were extremely professional and man do they know their electronics! Fixed the issues with out a hitch. Very grateful to them. They also paid close attention to follow all Covid rules and wore the shoe covers to keep my floors clean.

    I would recommend this to a friend
  • Pros mentioned:
    Mounting

    Rated 5 out of 5 stars

    Re-install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came by to check the mount and fixed it right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not say enough about all of the Geek Squad techs we came into contact with ...from John, Steve and Brandon. They were all exceptional in their professionalism and every step of the through fixing our TV during this pandemic. Can highly recommend their service, you won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek guys was very knowledgeable. The tv install was perfectly done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use Geek Squad to install my TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad never disappoints. Everytime i use them they are on time and very professional. They make sure before they leave that you are completely satisfied and Everything is hooked up how you want it and its working properly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BluRay DVD Player very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook-up and easy to use. No problems experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Geek Squad is the best for old people like my husband and myself . They know everything. They are absolutely great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation had several different levels over a couple days. I had a chance to meet multiple different team members as it all came together. All were friendly, considerate, careful, (a during Covid install ) and competent and I could not be more pleased with their efforts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was excellent! They provided the utmost customer service and accommodated me in every way possible!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe Guard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I say why not every time I do make purchase with Best Buy. Electronic product can go wrong in any second and if you don’t have protection plan like Best Buy offer through geek squad. It would be disaster. I feel protection when I have geek squad. Just like have a car insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service issues were a bit complicated to complete with a need for the tech to diagnose the real issue with the home entertainment system, the install of the correct cable and the install of the new tv. Geek Squad was excellent!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super happy with my purchase of this product.

    I would recommend this to a friend
  • Pros mentioned:
    Mounting

    Rated 5 out of 5 stars

    Reinstall a better mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reinstall a better mount for the room - installed perfectly

    I would recommend this to a friend