Customer Ratings & Reviews

The geek squad is very knowledgeable. This is the second TV I’ve had installed. They arrive in a timely fashion, make sure ALL your questions are answered and everything is working properly before they leave. It’s money well spent to have experts advise you to all the functions of your new purchase.

The service I received was excellent, timely and without issues.

My LG OLED tv was replaced with a Sony 900F which had to be reinstalled by TJ, lead technician for Geek Squad. He was very good and personable taking time to explain and reprogram Harmony remote to the new TV. My wife and I were pleased with his knowledge, patience, and professionalism. Thank you!

Reliable, fast and communicate with customers well and informative of what they are doing and the service you are getting so that you understand the process of things they are assisting you with

The Geek Squad Technicians placed my 65 inch TV on the cabinet and connected up to my system. Made sure it was working correctly and showed my how everything worked including the DVD. I highly recommend these Technicians the are excellent and very professional.

The agents did a great job, installing my new TV and repositioning a different one. I will always rely on the geek squad for my electronic needs from Best Buy!

I was very satisfied with the service very professional, knowledgeable, friendly and fast

My agents were amazing. Their work on remounting my television was excellent and I would recommend them to anyone.

He was on time. Set up was done quickly. He offered information on setting up.

Trevor was awesome. Professional, cordial and respectful. He is quite knowledgeable of the product and the home theatre system. Did an awesome job mounting projector and setting everything into focus.

Had issues with install of tv & surround sound when Geek Squad installed it but they worked with my to figure it out & it turned out to be the tv thru 2 months & many changes with lots of frustration. They kept at it & finally fixed it. My heroes!!

On time great work and nice team. They came in quickly exchanged the broken TV and set up the new one.

The gentleman who took down our defective TV and replaced it with a new TV did a super job. He was very courteous and careful. He explained the differences in our old and new TVs. He was respectful and followed all COVID-19 guidelines.

GeekSquad service is worth it. They stand by their warranties. It took some phone calls but in the end my broken TV was assessed and I was able to get a store credit to replace it. They came by and took out the old and mounted the new TV.

All is well. I appreciate the courteous professional service I received at Best But.

The agents had to take down and reinstall a replacement TV from above fireplace done a very professional job being sure to not damage wall or mantle reinstalled all wiring hiding a lot better than had been done previously. VERY SATISFIED with their work

The agent mounted my tv on the wall and connected all devices correctly in short time

Agents mounted four televisions, set up a sound system and got us up and running in no time. They were patient with all my questions and followed up to be sure we were happy. And we are.

Jonathan dd a great job setting up my new TV and universal remote. He answered my questions and gave knowledgeable responses. He took my old TV for recycling. Highly recommend!

Jessie made sure everything was set up perfectly and took the time to make sure my husband and I understood the how to use the features. He was the most knowledgeable and personable person I have ever had the pleasure of working with in the technology experiences I’ve had.